Richden Park

37/43 Old Brumby Street, Scunthorpe DN16 2AJ
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9.8 30 Reviews
  • Richden Park, Scunthorpe
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Care Provided by Richden Park

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 52 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Luke Stocks (Home Manager)
  • Admission Criteria
    • Over 45
    • Ages 18+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Richden Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £925 – £1,025
    • Self-Funded Residential Dementia Care £925 – £1,025
    • RESPITE Self-Funded Residential Care £925 – £1,025
    • RESPITE Self-Funded Residential Dementia Care £925 – £1,025
  • (these prices are only a guideline, please contact Richden Park to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Richden Park Reviews (30)

Total of 30, showing 1-20
9.8

Richden Park has a Review Score of 9.8 (9.774) out of 10, based on 18 reviews in the last 2 years. Over all time Richden Park has 30 reviews.

Overall Experience

  • 23
  • 5
  • 1
  • 0
  • 1

Date Published

30
5
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18
12

Review from Michael R (Son of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was in Richden Park for approximately 2 months for recovery after an illness. The staff and management team are simply excellent, any problem is soon resolved. Mother enjoyed the friendly staff and the excellent food, her dietary needs were well catered for. Any medical issue was quickly attended
to. I would recommend Richden without hesitation.

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Review from Chris C (Son of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad lived in Richden Park for 12 months. He could no longer live in his house as his health deteriorated. He was well fed, clean, and encouraged to exercise. They spotted when he was getting ill and called either a nurse or ambulance when required. The most important aspect of the home is the kindness
and caring nature of the staff. It may not be clear on a short visit but is the most important quality a home needs. Dad passed away in the home and I am so grateful that his last year was comfortable and free from stress.

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Review from Kevin T (Son of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother began her stay in the care home for respite care. During this period, it was decided that she should stay permanently due to her deteriorating health. Very happy with the care provided up to her passing away. All staff members, from management down, were very caring, helpful and friendly.

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Review from S S (Daughter of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic care home with caring, conscientious staff, nothing was too much trouble for the staff, who even made sure family members had everything they needed whilst visiting. The home is clean, tidy and well cared for with good availability of equipment for residents. The staff who cared
for Mum were lovely, and Mum was always treated with respect and dignity and her choices were always a priority, she was never rushed or persuaded to do anything she didn't want to. Family members were always kept well informed of any changes, requirements or needs and everything was dealt with swiftly when required. This meant we were able to spend precious time together as a family during the most difficult of times. We cannot emphasise enough how caring the staff were and how much of a positive impact they made for both our Mum and our family. We will always be grateful.

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Review from Eleanor W (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was sent to Richden Park after a stay in hospital after a fall.
He was sent for respite care while being assessed by the physio team.
I really can not say how good all the staff have been here, they are all so lovely, friendly and helpful and nothing seems to be too much trouble for them.
Dad
has enjoyed all home comforts, and then some, including a jacuzzi-type bath, he loved this!
The food has been outstanding, varied, and all very tasty, he has really enjoyed this too. The staff have all contributed to trying to get Dad back on his feet, so we are truly grateful to them all for this.
There have been regular people, checking on him and asking him and us how everything is going. Amazing team here, keep up the good work guys, it really does make a big difference to us all.

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Review from L D (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good standard residential care home. My mother spent the last year of her life at Richden Park. The staff were lovely and worked very hard to make her life more bearable despite having advanced dementia. The food was very good and relatives always accommodated if wanting to dine with residents.
Rooms always well-cleaned and maintained. The activities co-ordinator tried to include all residents in her programme of events. Just one small niggle at the beginning of being dressed in other residents' clothing, despite mum's clothes being labelled, but speaking to friends seems to be quite a common fault in lots of residential homes. Wouldn't hesitate to recommend Richden Park, a happy place.

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Review from C S (Daughter of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in here for care and she is being very well looked after by all. They are helping her build her confidence up and get her back to being self-sufficient in maneuvering around when gets back home.

Reply from Luke Stocks, Home Manager at Richden Park

We are grateful for the feedback and pleased to hear that your loved one is building her confidence back. We are missing her at Richden.


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Review from J W (Niece of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place where my uncle seems settled, all staff are very lovely too.

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Review from A M (Friend of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were all very nervous about my friend going into a care home, but once she was at Richden Park she quickly settled and decided that Richden was to be her forever home. The staff always go above and beyond what she needs, this includes making sure that she does not run out of any of her toiletries
and essentials or treats that she may want. This is a comfort to us as we are not always able to visit as often as we would like. If we have any problems the management team are always free to deal with any help that we may need. I would certainly recommend the home, thank you to all the staff.

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Review from J B (Niece of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Well-run but needs more training for staff. Concerns are listened to and usually acted on but not always.
My aunt us very happy at this home and is usually well cared for.
I would recommend it.

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Review from Paul B (Son of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first thing that I would like to say about Richden Park is that the management team was outstanding. When I needed to speak to the manager I was seen straight away and very happy and satisfied that the safeguarding of my mother was top priority as was with all the residents that were in the care
home. All the staff were very friendly and supportive and very experienced in their jobs. I would definitely recommend Richden Park care home to everyone I know.

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Review from Michael W (Husband of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints.

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Review from Julie T (Daughter of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the management and carers could not give anymore. They are very caring, respectful and informative.
I am so pleased Mum came to Richden Park and what extra Mum wants is often too much to ask. I feel at ease and at home when I visit and feel like part of the 'family'.
Thank you.
Outside
car park could be improved for walking but for visitors.

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Review from Delia D (Daughter of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum moved here from a previous, local care home, we have seen a marked improvement to her care for her age-related issues. Mum is so much happier which is such a relief and reassurance to her family. Nothing is too much trouble for the staff. With strong leadership, the home is a welcoming care
home. All members of the staff have gone over and beyond to provide the support, affection, respect and attention that my elderly, vulnerable mother needs and deserves.

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Review from Margaret R (Sister of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Richden Park Care Home is excellent for my sister. She loves being there and loves the staff, so is very happy. The staff are also extremely good to me, always letting me know if anything is wrong with my sister.
The food is excellent and there is always a very happy atmosphere whenever I go.

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Review from B L (Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very excellent. No complaints whatsoever. The staff and carers are top-rated and the management knows their job inside out.

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Review from Jean B (Daughter of Resident) published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after, and I am contacted if the home has any concerns about her. My mother is happy, and even when she is grumpy with staff, she is still respected. They just work with her, and she doesn't stay grumpy long. They are very helpful and supportive of us also.

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Review from Mark W (Son of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had to move from her existing care home as her dementia worsened and Richden Park appeared to offer what she needed. My sister and I have been extremely impressed by the care she's received at Richden Park and we've seen a significant improvement in her overall demeanour directly as a result.
It's a great comfort knowing Mum's being cared for so kindly by people who understand the impact of dementia, and while moving her was a great worry we're now delighted that we went ahead and that she's now receiving the care and attention she needs.

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Review from E S (Brother-in-law of Resident) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law was originally in another care home after five months in hospital and losing his leg muscles due to hospital staff not bothering to get him out of the bed. However, as soon as he entered Richden Park, this was changed and he was encouraged to get up and walk around the home, also his
personal care etc was well taken care of, and him being again encouraged to help himself which in turn also helped his mental health. After a few weeks in the home, he was walking without assistance and even going to the dining room and mixing with other people there. After four weeks after entering the home, he decided he wanted to be back with his dog and decided he felt well enough and able to return home. The staff all seemed very attentive and well-led even though there had obviously been a change in management. Every day the staff checked on him at least once an hour and talked to him about his time as a deep-sea diver.

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Review from Ronnie T (Brother of Resident) published on 12 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The most appalling place to put anyone with dementia in. On first meeting the manager she was rude and aggressive, to call it a care home for my sister is a joke, there is little care for her. They have made it more than plain they cannot be bothered and would like her out. I have had to contact Social
Servies to try and get them to put in some effort. I would not recommend this place to anyone.

Reply from Freddie Cohen, Regional Manager at Richden Park

Thank you for your review, as a Home we are open and transparent and are grateful for all reviews that we receive. We are very sorry to hear that you are unhappy with the care that your family member received whilst she was at Richden Park. The care and comfort of all our residents are our main priority. We appreciate the transition for this lady would have been very difficult for not only her but also the family. All our staff went above and beyond with her and we feel that full information was not disclosed to us prior to her acceptance. We feel that the comments you have made are not a fair portrait of the conversation that was held, but due to your concerns we are looking into this further and if you contact the Home we will be happy to share the outcome with you once this has been completed.


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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Richden Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Richden Park is calculated as follows: ( (170 Excellents x 5) + (29 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 208 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Richden Park is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Richden Park

What types of Care is Richden Park registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Richden Park provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Richden Park have?

There are 42 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Richden Park?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Richden Park to the centre of Scunthorpe?

0.8 mile(s) as the crow flies, distance by road may be significantly further.