Abbey Lea

York Road, Barlby, Selby YO8 5JP
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9.7 17 Reviews
  • Abbey Lea, Selby
Abbey Lea Care Home in Barlby, Selby, offers a warm and supportive environment for residents.

The dedicated team specialises in providing personalised care for each resident, fostering a sense of community in the charming, well-appointed home.

The care home provides a range of services, including residential, dementia, short-stay, and day care, tailored to meet the individual needs of residents.

With private, cosy bedrooms and inviting shared spaces, Abbey Lea strives to create a comforting and safe home for loved ones, whether for a short stay or long-term residence. The commitment to ongoing dementia-focused training for the staff ensures the highest quality of care.

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Care Provided by Abbey Lea

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Natalie Prangnell-White (Group Registered Manager)
  • Admission Criteria
    • n/a
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1999
    • Number of floors: 2

Funding & Fees Guide for Abbey Lea

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,200
    • Self-Funded Residential Dementia Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,200

  • Fees discussed upon pre admission assesment.
  • (these prices are only a guideline, please contact Abbey Lea to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcomed throughout most of the day, however, meal times protected for residents. Visitors welcome to join residents for a meal if pre-arranged.


  • Parking

  • Limited parking on-site but road-side parking available around the building.


Abbey Lea Reviews (17)

9.7

Abbey Lea has a Review Score of 9.7 (9.717) out of 10, based on 8 reviews in the last 2 years. Over all time Abbey Lea has 17 reviews.

Overall Experience

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Review from P W (Daughter of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to leave this review on behalf of myself and all my family.
My fathers stay at Abbey Lea was a liitle short but the care he received in that time was excellent.
His care was so warming and genuine this was also extended to all family members.
The home is extremely clean and well kept,
the food is home cooked and served with love.
The personal care my father received was exceptional...thank you.
The Management team are also exceptional they deal with you as a famiy that they do actually care about, they go above a beyond to be there for you throughout the journey of your loved one who is in their care.
We heartfelt can not thank you ALL enough at Abbey Lea.

Reply from Natalie Prangnell-White, Registered Group Manager at Abbey Lea

Thankyou so much for the kind and lovely review, it was our pleasure to look after your dad.


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Review from L H (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care is always given to my mum. All the staff are kind, caring and show compassion towards the residents. Mum is very content at Abbey Lea, all her needs at met, they go over and above to support mum. Her room is always clean, comfortable and warm. There are always activities which are adapted
for Mum as she is constantly in bed. The food menu always has a good selection of choice.
The home is very welcoming to relatives/visitors and the staff keep the relatives updated if they have any concerns. Nothing is ever a problem at any time day or night. I would definitely recommend Abbey Lea to anyone.
Definitely the best care home in the area. 5-star plus.

Reply from Helen Thompson, Director at Abbey Lea

Thank you so much for your lovely review! It's wonderful to hear that your mum feels content and supported. The team will be touched by your kind words. The social aspect of life at Abbey Lea is so important, and the team work hard to ensure that every resident can be involved and benefit, regardless of their physical abilities. Your feedback is a real encouragement, and we very much appreciate you taking the time to share it!


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Review from M W (Friend of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Lea Care Home is a lovely warm and homely place. My friend is here on permanent care and she always tells me how happy she is.
All the staff from cleaning to kitchen to management are friendly and approachable and there is always lots going on.
I would recommend this care home to anyone looking
for care, it is a hidden gem.

Reply from Helen Thompson, Director at Abbey Lea

Thank you so much for your kind words. The team at Abbey Lea will be delighted to hear how happy your friend is there - it means a lot to them to know their efforts are making a difference. They work hard to create a warm, sociable, and welcoming environment, and your feedback is truly appreciated, it will be such a boost for everyone to see. We look forward to welcoming you on your next visit!


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Review from Jill R (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately Mum passed away in December. I would like to take this opportunity to thank each and every one of the staff at Abbey Lea for the care they gave to Mum. They all went above and beyond with the love, compassion, and dignity they gave Mum in her last days. Also, the support they gave me nothing
was too much trouble for them. Thank you so much to you all.

Reply from Helen Thompson, Director at Abbey Lea

Thank you for taking the time to leave this review, Jill. On behalf of the team at Abbey Lea, please accept our deepest condolences for your loss. Thank you for your kind and heartfelt words which we will pass on to our team. They will be grateful to know that the care they provided to your mum made a difference during her time with us at Abbey Lea and that you also felt supported. With warmest wishes, from everyone at Abbey Lea.


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Review from B S (Daughter-in-law of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Lea Care Home has a reputation locally of being one of the best care homes in the area. There is a friendly, caring atmosphere and staff support the residents and families visiting. The activities available are wide from fitness classes, animals visiting, bingo, music etc. to celebrating birthdays
etc. My relative's room was immaculate, warm and homely. She was very happy there. Visitors are warmly welcomed and given space to meet up. All staff are professional and ensure safety and individual's needs are met. The manager is very approachable.

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you for your kind words, we will pass this on to all of our staff, who are at the heart of Abbey Lea.


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Review from Sarah W (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Abbey Lea and I live far away so am unable to visit her frequently. I didn't really want her to be in a care home so was very apprehensive the first time I visited her. To my absolute delight, she was thriving there. She was happy, safe and joining in all the great activities
they have daily. This was a complete 180 from when she was living alone as she was so depressed, confused and isolated. The staff there are all so dedicated to their jobs and genuinely care about each and every resident so it really is more like a big family. All of the staff including management interact positively with the residents every day and are always finding ways to make Abbey Lea as warm, happy and homely as it can be. I would not want my loved one to be anywhere else and I know she wouldn't either. It really is a lovely place. Well done to all.

Reply from Natalie Prangnell-White, Registered Group Manager at Abbey Lea

Thankyou for your kind words, we will share this with our amazing staff team. Take care.


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Review from Louise R (Friend of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My very good friend's dementia took hold quite rapidly and despite being confused with his new living situation, he warmed to the staff at Abbey Lea immediately as they helped him to settle into his new home. We both found the whole care team, including management, to be very helpful, understanding
and kind. It can be a rare thing to find kindness and care wrapped up in professionalism and humility. Abbey Lea very quickly began to know my friend well; his likes and dislikes, his sense of humour, his love of nature and being outdoors, his favourite foods (cooking all homemade) and which tipple he likes at a party! They have many activities on offer throughout the year and always try to think about what all the residents might enjoy. I have seen the staff first-hand encouraging residents to socialise with one another and also take the time to sit and chat with them. It makes me happy to know that my friend is well cared for and as happy as he can be at Abbey Lea. Thank you all.

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you for taking the time to write this kind review, I will share it with the staff team.


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Review from D D (Daughter of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Abbey Lea from October 2018 until he passed in July 2023. It was difficult for both my dad and us, as family members, to adjust to him going into care. However, Abbey Lea has created a team that provides a compassionate, supportive, respectful and very reassuring caring role.
Information on Dad was requested to enable the carers to have conversations relative to my dad's background in an attempt to keep some memories active, and efforts were made to play music which he would recognise and engage in. Confidence was instilled when I visited, seeing how my dad responded to the team members and how he could forget so much but never to smile. I am so very appreciative that this is where my dad spent his final five years.

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you very much for your words; it was our pleasure to look after Dad. Take care of yourself.


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Review from Ruth M (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Lea care home is a homely, welcoming place for all residents. The manager and care staff pulled out all the stops throughout December to deliver a full, fun and entertaining programme of events for residents and families - school and local choirs, entertainers, singalongs, parties to name a few.
It is a small and caring setting, top marks from me!

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you for your kind review Ruth we will share this with the staff.


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Review from S W (Son of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking for a care home for my dad and Abbey Lea was recommended by a number of people. I visited with my wife and we were both impressed by the homely feel and the pleasant nature of the staff. Dad has now been a resident for just over a month and he has settled well, largely I feel due to the
caring and friendly nature of the care team. I feel he is listened to and treated more like a family member by the staff. There is a range of activities throughout the week and there always seems to be a good atmosphere whenever I visit. I feel the staff go above and beyond to look after dad. After a difficult few years I now feel he is getting the care and attention he needs and deserves. Thank you.

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you for this lovely review, I will share it with the staff, your words are very kind.


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Review from C B (Daughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Abbey Lea is a well-run care home. It has well-trained and caring staff who understand the needs of its residents. The choices of food and activities is wonderful and every resident is known and listened to and their views are taken into consideration.

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you for your review. We appreciate lovely feedback.


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Review from P H (Son of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was looking for a care home to look after my mother and someone recommended Abbey Lea care home at Barlby, Selby. To know my mother is looked after by caring, dedicated staff was priority over all other considerations. After deciding to place her there I am not disappointed. My mother appears very
happy and contented. The staff all treat her as if she were their own mother.

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you for taking the time to leave us a review. It is very nice to hear lovely feedback from relatives.
It is a pleasure to look after mum. Take care.


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Review from M N (Son of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Most excellent service, care to best highest standards. Caring and professional to both my father and the family. Supporting at all times, staff go above and beyond to accommodate the care needs of my father. A very caring home for my father.

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you for taking the time to write a wonderful review of our care home, we appreciate your feedback.


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Review from Beverly H (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Abbey Lea Care Home since November 2021. My sister and I have found it very difficult to make the decision to place our Mum in a Care Home, but it has been the right decision. The staff are responsive to our Mum's needs, especially as she has taken some time to settle.
We like the small family atmosphere of Abbey Lea and that we can talk to the staff easily. The recent Jubilee celebration was well organised and allowed us as a family to come and share with Mum the planned bbq. Abbey Lea is well led by the Manager who inspires confidence so that we are confident that our Mum is being well cared for.

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you for taking your time to leave such a lovely review, we are glad you enjoyed the jubilee, it's a pleasure to look after your mum. From all the staff team, thank you.


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Review from Mary R (Daughter of Resident) published on 17 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Abbey Lea in August 2020. She stayed 21 months in all, she really enjoyed her stay there. The staff and management are all pleasant and take great care in caring for the residents, nothing seems to be too much trouble. Her room was always clean, and she always looked well
cared for. Mother enjoyed sitting in the garden on fine warm days - it's lovely. I would have no hesitation in recommending Abbey Lea to anybody wanting a safe, secure, and caring place for their relatives.

Reply from Natalie Prangnell-White, Registered Manager at Abbey Lea

Thank you for your wonderful review which our staff will take great pleasure in reading, thank you for your lovely words it was a pleasure for our team to look after your mum, and getting to know you. Natalie.


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Review from Karen S (Daughter of Resident) published on 8 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came to Abbey Lea in July 2021. As a family, we could not wish for a more homely place for her to live now that she requires extra care. The staff cannot do enough for her. Everyone is so polite and helpful and caring. She has a lovely room and has settled very well. She is enjoying the company
of other residents and particularly likes the lovely garden to sit in. She can have her hair done every week and has even had her nails painted! It is nice that she still has some independence and choice in her daily life whilst always having the security of knowing assistance is there at all times.

Reply from Helen Thompson, Director at Abbey Lea

Thank you for taking the time to write this lovely review, it will give our team a real boost after such a difficult 18 months. We really try to make Abbey Lea as homely as possible which has been challenging throughout the pandemic! Your Mother is a pleasure to look after and our team take great comfort in how much you and your family care for her. It is lovely to see how you have personalised her bedroom and how often you visit and take your Mother out. We look forward to the future where we hope to once again hold afternoon tea socials and can freely invite residents friends and families to attend. Thank you for taking the time to share your thoughts!


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Review from Gillian F (Daughter of Resident) published on 5 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to recommend Abbey Lea Care Home to anyone looking for a good home for their relatives or loved ones. The manager and her staff offer a fantastic level of care to all the residents. The home itself has a friendly welcoming environment, almost a home from home. The bedrooms and public areas
are bright and kept very clean. The meals are tasty. There are plenty of activities arranged from carol services at Christmas to summer garden fetes, and sing-alongs.
My mum was at this home for just over 4 years and I was always met with a warm welcome when I visited, and regularly kept up to date by email/phone call when I couldn't. I live in Spain, so it was important for me to know my mum was in good hands.

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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Abbey Lea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Abbey Lea is calculated as follows: ( (88 Excellents x 5) + (8 Goods x 4) ) ÷ 96 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Abbey Lea is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Natalie

Natalie Prangnell-White

Job Title: Group Registered Manager

Joined: 2022

Natalie has been with Ochre Care since March 2022, starting as the Registered Manager at Abbey Lea Care Home. She has now expanded her role to oversee Westwood Care Home as Group Registered Manager.


Natalie brings a warm and empathetic touch to her work and has a range of professional and personal attributes suited to care management, developed over her 16 years in the sector so far.


Natalie focuses on empowering her teams, fostering a supportive environment where staff feel valued and encouraged to grow. This approach ensures that Ochre Care delivers exceptional, person-centred care, emphasizing kindness and community.


Natalie is currently working on achieving her level 5 in Care Leadership and Management. This is in addition to her achievement in qualifying first class in her BA Hons in Business Leadership and Management.


Rachel

Rachel Aldridge

Job Title: Deputy Manager

Joined: 2012

Rachel joined Abbey Lea in 2012 and has worked her way up from care assistant to deputy manager.


Racehl is responsible for the smooth daily running of Abbey Lea, ensuring that residents clinical needs are met, and maintaining compliance across the home. Rachel is dedicated to the well-being of both staff and residents, fostering a supportive environment.


Rachel puts the individual resident at the heart of everything she does, and is a wonderful asset to Abbey Lea and Ochre Care.


Frequently Asked Questions about Abbey Lea

What types of Care is Abbey Lea registered for?

Older Person Care, Dementia, Respite Care, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbey Lea provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Abbey Lea have?

There are 19 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Abbey Lea?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey Lea to the centre of Selby?

1.9 mile(s) as the crow flies, distance by road may be significantly further.