Barchester Boroughbridge Manor Care Home

Roecliffe Lane, Boroughbridge, York YO51 9LW
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9.6 100 Reviews
  • Barchester Boroughbridge Manor Care Home, York
Boroughbridge Manor Care Home is located in the North Yorkshire countryside and is ideally situated for access to the A1 and local amenities.

The home offers residential, dementia, respite and palliative care. Bedrooms at the home are based across three floors and each floor has its own living rooms and dining room allowing residents to socialise and relax.

Residents at the home can enjoy landscaped gardens, a conservatory, sensory garden and a large patio area for socialising.

The home has en-suite rooms with flat screen TVs and can provide specialist dementia care to those who need it. Residents can be provided with person-centred care and have access to Wi-Fi throughout the home.

A team of trained chefs prepares meals on-site, allowing residents to choose from a varied daily menu, while special dietary requirements can be catered for.

Activities co-ordinators at the home provide residents with a range of tailored and engaging events and excursions.

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Care Provided by Barchester Boroughbridge Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 81 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Carter (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (77)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (77)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for Barchester Boroughbridge Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Boroughbridge Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Boroughbridge Manor Care Home Reviews (100)

Total of 100, showing 1-20
9.6

Barchester Boroughbridge Manor Care Home has a Review Score of 9.6 (9.574) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Boroughbridge Manor Care Home has 100 reviews.

Overall Experience

  • 73
  • 26
  • 1
  • 0
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Date Published

100
8
12
17
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Review from Jennifer S (Daughter of Resident) published on 10 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my father just before lunchtime. I apologised for the bad timing. The staff made me feel welcome and suggested perhaps I could eat with my father even at such short notice. The wonderful staff sat myself and Dad down together and set a table in the conservatory lounge area. It was incredibly
generous to allow us to experience this precious quality time together. Moments like this mean a lot. The food was delicious too. Many thanks.

Reply from Mark Shelton, Customer Relationship Manger at Barchester Boroughbridge Manor Care Home

Thank you for your review and kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team


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Review from Chris W (Friend of Resident) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend was increasingly needy - requiring all physical care including feeding. She always looked clean and tidy, well dressed and cared for. She was usually up and positioned so she could interact if she wished. With more qualified nurses or physiotherapists care could be improved - my friend developed
foot drop and contractures. Overall the staff were kind and gentle in their interactions.

Reply from Mark Shelton, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Lynn J (Daughter of Resident) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place for people to call home. We didn't have chance to look round Boroughbridge Manor before my mum was taken there. We cannot believe our luck, Mum loves it there. The staff are so very kind, always a lovely warm welcome for families visiting.

Reply from Mark Shelton, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review and kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team


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Review from R W (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has Alzheimer's Disease and has been resident at Boroughbridge Manor for 2 1/2 years. Over that time, and certainly since the last CQC Assessment, there have been changes. The Management Team have been working hard to improve procedures to improve quality of care and experience for residents. Staffing
is an issue everywhere in the care sector, but also the quality. All staff I have dealings with are kind, caring and work extremely hard to provide the best environment possible. All Care Homes are dealing with challenges at the moment, and there are always improvements to be made, but overall I think that Boroughbridge Manor remains the best Care Home in local area that is able to meet Mum's needs, and I cannot thank all of the staff enough.

Reply from Susan Carter, General Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from R R (Wife of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

re Value for money - I have no other care home experience to compate the fees for self funding with.

Reply from Susan Carter, General Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Mark S (Son of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Emergency Respite was prescribed by mums district nurses and organised by the Council Adult social care team. A place was found at Boroughbridge Manor and mum has been there for a week now. Communication with the staff is excellent, they are all well presented, very helpful, kind and caring towards
my mum, and other residents. I have noticed a massive improvement in mum already.!
The rooms are kept immaculate, it's lovely and warm, mum is enjoying the lovely food menu, visitor drinks are readily available, even fresh cake.
All the staff seem very happy in the hard career they have, so I'd also like to take this opportunity in thanking them all also.

Reply from Mark Shelton, CRM at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your incredibly positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Karen H (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident for 2 years now, and I am so pleased that I moved her to The Manor.
During the last 12 months there have been issues with staff/management changes but throughout all the upheaval the staff continued to be caring, kind, and helpful.
They treat Mum with dignity, and engage with
her regularly in passing. I should like more interaction from the carers with her, but they do not appear to have enough time to sit and chat. The food is very good, and the numerous activities keep Mum occupied. It appears that there may have been a head office directive recently, which has reduced the number of social media entries each day, relating to daily activities.
Social media is an exceptional way to keep on top of what Mum does on a daily basis. The photos not only give me peace of mind, but also help to remind Mum of activities that she has undertaken.
I would highly recommend Boroughbridge Manor, the new management team have made noticeable improvements and the staff are amazing.

Reply from Susan Carter, General Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Alison B (Daughter of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is well looked after. Good facilities. Staff are always helpful.
The only thing that could improve is the gardens. This lets the home down. Also, better internet.

Reply from Susan Carter, General Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from J S (Wife of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff are gentle, kind and caring. They display endless patience.
The only thing lacking is that they do not seem to have enough time to just sit and talk to any resident who is sitting along and in need of contact with someone.

Reply from Jane Longstaff, On behalf of Boroughbridge Manor at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Kathleen S (Sister of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found this home to have a warm, welcoming atmosphere. The staff: smart, efficient, courteous and seemed happy in their work. High standards of care, hygiene and comfort apparent. The gorgeous 'scottie' dog, an essential member of the team, making it feel so homely. My brother was treated with dignity,
humour and always kindness. Staff always went- the extra mile, to make life comfortable or happier. For example, taking the trouble of bringing the phone to my brother to chat with him; keeping a Christmas cake aside until family came after it arrived in the post. Switching football matches on television at the time for an important game. This despite being overworked and under paid for caring for such vulnerable people as my lovely but challenging brother. Thank you all so very much. I would rate this home to be the best on offer in the locality!!

Reply from Jane Longstaff, On behalf of Boroughbridge Manor at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Deborah C (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor had a warm, happy feeling as soon as we walked Dad in through the door. Dad said he thought the place felt "very jolly". My sister and I have both experienced support for us as we hope to see Dad settle in well.
Dad has his own appointed carer who closely helps him each day and monitors his
progress, as he familiarises to a new 'home' and routines.
It is difficult for Dad to accept change at this stage of his life and settling him in can be challenging at times, but all the staff, from manager to activity, catering and maintenance staff, are to be highly commended in welcoming him and helping him to adjust to new surroundings, routines and have encouraged him to join in with the varied activities.
It has been impressive to see the numerous and wide variety of activities provided daily and Dad has enjoyed his first group outing on the minibus. We are reassured to see his happy smiling face.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sally D (Daughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very taken with the gentle way my very fragile mum was cared for during my visit yesterday. She resides on the middle floor. She was beautifully dressed and well-presented. She isn't well and after lunch, she was put ti bed, tucked up and looked so comfortable. Her own bed linen had been used
on the bed for the first time which again, touched me. The staff are gentle. Thank you everyone. Your tender care is a great comfort to me.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Julie S (Niece of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was very reluctant to move into 'a home'. However, from the moment she arrived, staff went out of their way to say hello, introduce themselves and help settle her in. She is encouraged to participate in all the lovely events, but also given the chance to sit out should she wish. The regular
social media postings show her confidence has built and the beaming photographs comfort us in knowing she is happy and the right choice was made for her own health and safety. All staff are approachable and she enjoys the food and other residents company. The home and rooms are spotless. I would wholeheartedly recommend Barchester Boroughbridge Manor Care home, you could not be in safer hands!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gail P (Wife of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always pleasant and friendly and always helpful and kind. This is so important when you have to place a loved one in full-time care. Beautiful gardens, activities and events to join in with and contactable anytime. All over the lovely place.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from F W (Brother of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. Nothing too much trouble. The sense of humour with my brother is great. He loves banter!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C S (Brother of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A safe environment. My sister's physical health appears better than it has been for over 10 years. Her condition is such that she has been difficult to interact with but the pragmatic management of her care minimises the impact of her mood swings whilst supporting her needs.
We are reassured every
time we visit as to the residence, care package and especially staff group was the right choice for my sister.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Debbie T (Daughter of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the time Mum was resident at Boroughbridge Manor Care Home her care was exemplary. All staff were fabulous - nothing was too much trouble and any niggles were dealt with quickly and professionally. The management team went out of their way to facilitate exceptional care for Mum, especially after
a stormy time of admissions to the hospital. Sadly, Mum passed away very recently but she/we wanted her to stay at the home, and the care the team gave to her and us as a family was loving and supportive, we cannot thank them enough for their kindness at this very difficult time.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Boroughbridge Manor Care Home

Condolences to you and the family at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Patricia H (Niece of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first experience of having a loved one in care. I have been astounded at the level of comfort and care that my aunt is receiving. Most of all, I am impressed with the daily activities which take place. I do not need to worry about my aunt's care; it is second to none. I have spoken with friends
who have relatives in care homes, but they are not as impressed as I am with Boroughbridge Manor.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for taking the time to share your lovely review. It's great to great to hear your Aunt has settled well and that you are happy with the care and service delivered. Our Activities team take great pride in ensuring they deliver stimulating and engaging activities daily and it is great to know your Aunt is enjoying them. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your kind feedback to the team, thank you again.


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Review from David B (Son of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a rapid decline in health and a very traumatic period of time living at home, my mum moved into Boroughbridge Manor care home late last year, from the first day of contact with the wonderful team at the care home I felt so reassured the care and support mum needed would be delivered, and every
interaction since has 100% endorsed that early opinion, the wonderful care shown by every member of the team from support staff to nurses to the office team and the manager, the communication in particular on the social media group is great and shows the care and support, the fun and stimulation through activity and interaction is making such a difference to the quality of life all the residents have, it's also so reassuring to see the pictures and the team deserve enormous credit.
I can only highly recommend Boroughbridge Manor care home as a place to be when your loved ones need it most, thank you for everything you continue to do, it is always very much appreciated.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your lovely review. It's great to great to hear your Mum has settled well and that you are satisfied with the care and service delivered. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your kind feedback to the team. Thank you again for taking the time to share your positive comments.


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Review from Sarah L (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can recommend The Boroughbridge Manor for the highest accolade, they are taking great care of my father and go above and beyond to ensure he has the best care from the kindest, most caring team. The team are outstanding and has a wonderful sense of humour and is always very positive, I was worried
about taking the steps for Dad to move into care but he is better now than he has been for some time and I cannot thank the excellent team enough. They are always very welcoming when family visit too and the place is immaculate in a lovely location too.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. It's great to see your father settling into Boroughbridge Manor well and we appreciate your positive comments. I will be sure to pass on your kind feedback to the team


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Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Barchester Boroughbridge Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.574 for Barchester Boroughbridge Manor Care Home is calculated as follows: ( (126 Excellents x 5) + (58 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 197 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Boroughbridge Manor Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (9)

Sue

Sue Carter

Job Title: General Manager

I began my career in care in the early 1990s initially as a care assistant progressing through to a regional support role and bringing a wealth of knowledge and experience to the home. I have managed multiple homes including as a turnaround manager.


Shelbie

Shelbie Taylor

Job Title: Head of Activities

Joined: 2017

Hi, my name is Shelbie, I have recently been promoted to Head of Activities here at Boroughbridge Manor.


I have worked at Boroughbridge Manor for 7 years, I love making our residents smile. I get great satisfaction knowing I have made someone’s day better!


Myself and Leann have created a wonderful culture within Boroughbridge Manor and we work together to give our residents the best possible experiences.


We are here to ensure that residents enjoy an environment that is both stimulating and socially active. We ensure the team knows each resident's preferences so that we can deliver a person-centred program of events and activities. We are extremely fortunate to have our very own minibus, we love taking the residents out for coffee, shopping and lots of fun trips whether that be to the museum or the seaside.


Karen

Karen Garbutt

Job Title: Head Chef

Hi, my name is Karen and I am the Head Chef here at Boroughbridge Manor. I started here at the home in July 2024 and transferred from our sister home, Leeming Bar Grange where I was the home's second chef.


I am passionate about the delivery of quality food and here at Boroughbridge Manor, we provide a wonderful choice of delicious and wholesome dishes. The food and the dining experience at Boroughbridge Manor is recognised as an integral part of the lifestyle here at the home and I am responsible for managing the catering team, ensuring they provide a quality catering service to all our residents, guests and visitors.


Lynette

Lynette Sellers

Job Title: Home Deputy Manager

Joined: 2024

Lynette became a part of the Boroughbridge Manor family in the summer of 2024 and takes great pride in her role as our Home Deputy Manager.


She is dedicated to creating a positive impact not only in the lives of our residents and their families but also among our colleagues at the home.


In her leisure time, Lynette enjoys walking, gardening, baking, and knitting.


Susan

Susan Capel

Job Title: Home Administrator

Joined: 2024

Sue joined the Boroughbridge Manor family in the autumn of 2024 and is proud to be our homes administrator.


She takes great pride in her role and assisting our relatives and residents and supporting the home community.


Thomas

Thomas Howson

Job Title: Head of Maintenance

Joined: 2020

Tom has been an integral member of the Boroughbridge Manor family since 2020 and takes great pride in his role as Head of Maintenance.


He is dedicated to serving the residents, ensuring the home maintains the highest standards. He expresses his passion for helping others with great enthusiasm.


Outside of work, Tom is a devoted family man who cherishes spending time with his wife and daughter.


Gillian

Gillian Cavanagh

Job Title: Admin Assistant Receptionist

Joined: 2024

Gillian joined the Boroughbridge Manor family in the summer of 2024 and quickly became a much cherished member of the team.


She loves to be the first point of contact for our visitors and greeting them with a warm welcome.


Gillian speaks warmly about how much she enjoys interacting with and meeting people.


Away from the home Gillian enjoys going for walks on the beach with her 2 springer spaniels. Domino and Zebedee, playing the piano and she loves all things paranormal.


Tanya

Tanya Kutna

Job Title: Team Leader

Joined: 2024

Tanya joined the Boroughbridge family in the summer of 2024 and is proud to be Team Leader in the home.


She speaks with passion about how happy it makes her to be given the opportunity to help other, relishing the opportunity to make the residents happy and how the home is like a family to her whilst adding about the great opportunities given at Boroughbridge Manor.


Away from the home, Tanya enjoys roller skating, she has has a passion for creativity in arts, crafts, hair and nails and she loves to try new things.


Ciara

Ciara

Job Title: Therapy Dog

Joined: 2022

Ciara is our home's regular visiting therapy dog and is part of Therapy Pets Nationwide.


She is a beautiful and extremely affectionate 11-year-old black Labrador whom our residents simply adore.


Kiera loves a good fuss and is always excited to see our residents again.


Frequently Asked Questions about Barchester Boroughbridge Manor Care Home

What types of Care is Barchester Boroughbridge Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Boroughbridge Manor Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Barchester Boroughbridge Manor Care Home have?

There are 77 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Boroughbridge Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Boroughbridge Manor Care Home to the centre of York?

15.8 mile(s) as the crow flies, distance by road may be significantly further.