Barchester Boroughbridge Manor Care Home
Roecliffe Lane, Boroughbridge,
York
YO51 9LW
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Boroughbridge Manor Care Home has a Review Score of 9.6 (9.574) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Boroughbridge Manor Care Home has 100 reviews.
Review from Barrie L (Friend of Resident) published on 13 March 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Alison Geddes, Marketing Administrator at Barchester Boroughbridge Manor Care Home
Thank you for your positive comments about our home. At Boroughbridge Manor we pride ourselves on the high standard of care that we deliver, so it is wonderful to hear you describe us as 'first class'. Your comments will be passed on to the Home Manager and team who will be delighted to hear your great feedback.
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Review from James T (Brother-in-law of Resident) published on 7 December 2018
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5.0 out of 5
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Review from Carol V (Friend of Resident) published on 5 December 2018
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Overall Experience
5.0 out of 5
May I add I have no experience of care homes. But I hope they are all like this one.
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Review from Denis T (Wife of Resident) published on 3 December 2018
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5.0 out of 5
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Review from Emma H (Daughter of Resident) published on 29 November 2018
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4.0 out of 5
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Review from Mandy C (Daughter of Resident) published on 27 November 2018
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5.0 out of 5
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Review from Fiona T (Daughter of Resident) published on 1 November 2018
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5.0 out of 5
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Review from Judi W (Daughter of Resident) published on 1 November 2018
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5.0 out of 5
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Review from Patricia W (Granddaughter of Resident) published on 20 August 2018
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5.0 out of 5
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Review from Frances M (Wife of Resident) published on 15 August 2018
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4.0 out of 5
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Review from Claire B (Granddaughter of Resident) published on 13 June 2018
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5.0 out of 5
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Review from D B (Son of Resident) published on 13 June 2018
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5.0 out of 5
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Review from S H (Daughter of Resident) published on 13 June 2018
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5.0 out of 5
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Review from Gemma B (Granddaughter of Resident) published on 13 June 2018
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5.0 out of 5
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Review from Carolyn B (Daughter of Resident) published on 13 June 2018
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4.0 out of 5
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Review from Emma F (Daughter of Resident) published on 12 June 2018
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5.0 out of 5
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Review from Peter C (Son of Resident) published on 12 January 2018
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4.0 out of 5
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Review from P L (Daughter of Resident) published on 21 July 2017
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4.0 out of 5
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Review from Kevin H (Son of Resident) published on 29 June 2017
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5.0 out of 5
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Review from C P (Nephew of Resident) published on 5 June 2017
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5.0 out of 5
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The Review Score of 9.6 (9.574) out of 10 for Barchester Boroughbridge Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.574 for Barchester Boroughbridge Manor Care Home is calculated as follows: ( (126 Excellents x 5) + (58 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 197 Ratings = 4.574
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Boroughbridge Manor Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Mar 2024
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Job Title: General Manager
I began my career in care in the early 1990s initially as a care assistant progressing through to a regional support role and bringing a wealth of knowledge and experience to the home. I have managed multiple homes including as a turnaround manager.
Job Title: Head of Activities
Joined: 2017
Hi, my name is Shelbie, I have recently been promoted to Head of Activities here at Boroughbridge Manor.
I have worked at Boroughbridge Manor for 7 years, I love making our residents smile. I get great satisfaction knowing I have made someone’s day better!
Myself and Leann have created a wonderful culture within Boroughbridge Manor and we work together to give our residents the best possible experiences.
We are here to ensure that residents enjoy an environment that is both stimulating and socially active. We ensure the team knows each resident's preferences so that we can deliver a person-centred program of events and activities. We are extremely fortunate to have our very own minibus, we love taking the residents out for coffee, shopping and lots of fun trips whether that be to the museum or the seaside.
Job Title: Head Chef
Hi, my name is Karen and I am the Head Chef here at Boroughbridge Manor. I started here at the home in July 2024 and transferred from our sister home, Leeming Bar Grange where I was the home's second chef.
I am passionate about the delivery of quality food and here at Boroughbridge Manor, we provide a wonderful choice of delicious and wholesome dishes. The food and the dining experience at Boroughbridge Manor is recognised as an integral part of the lifestyle here at the home and I am responsible for managing the catering team, ensuring they provide a quality catering service to all our residents, guests and visitors.
Job Title: Home Deputy Manager
Joined: 2024
Lynette became a part of the Boroughbridge Manor family in the summer of 2024 and takes great pride in her role as our Home Deputy Manager.
She is dedicated to creating a positive impact not only in the lives of our residents and their families but also among our colleagues at the home.
In her leisure time, Lynette enjoys walking, gardening, baking, and knitting.
Job Title: Home Administrator
Joined: 2024
Sue joined the Boroughbridge Manor family in the autumn of 2024 and is proud to be our homes administrator.
She takes great pride in her role and assisting our relatives and residents and supporting the home community.
Job Title: Head of Maintenance
Joined: 2020
Tom has been an integral member of the Boroughbridge Manor family since 2020 and takes great pride in his role as Head of Maintenance.
He is dedicated to serving the residents, ensuring the home maintains the highest standards. He expresses his passion for helping others with great enthusiasm.
Outside of work, Tom is a devoted family man who cherishes spending time with his wife and daughter.
Job Title: Admin Assistant Receptionist
Joined: 2024
Gillian joined the Boroughbridge Manor family in the summer of 2024 and quickly became a much cherished member of the team.
She loves to be the first point of contact for our visitors and greeting them with a warm welcome.
Gillian speaks warmly about how much she enjoys interacting with and meeting people.
Away from the home Gillian enjoys going for walks on the beach with her 2 springer spaniels. Domino and Zebedee, playing the piano and she loves all things paranormal.
Job Title: Team Leader
Joined: 2024
Tanya joined the Boroughbridge family in the summer of 2024 and is proud to be Team Leader in the home.
She speaks with passion about how happy it makes her to be given the opportunity to help other, relishing the opportunity to make the residents happy and how the home is like a family to her whilst adding about the great opportunities given at Boroughbridge Manor.
Away from the home, Tanya enjoys roller skating, she has has a passion for creativity in arts, crafts, hair and nails and she loves to try new things.
Job Title: Therapy Dog
Joined: 2022
Ciara is our home's regular visiting therapy dog and is part of Therapy Pets Nationwide.
She is a beautiful and extremely affectionate 11-year-old black Labrador whom our residents simply adore.
Kiera loves a good fuss and is always excited to see our residents again.
