Esk Hall Care Home

Coach Road, Sleights, Whitby YO22 5EG
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14 Reviews
  • Esk Hall Care Home, Whitby
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Care Provided by Esk Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amieray Chilton (Nominated Individual)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008
    • Number of floors: 1

Funding & Fees Guide for Esk Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,350

  • Our fees are split in 2 parts - a room rate (i.e. room size, meals, laundry etc.) and a healthcare rate based on the pre-assessment carried out to determine the care required prior to admission.
  • (these prices are only a guideline, please contact Esk Hall Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to Esk Hall at anytime, but the home ask that visitors please avoid meal times. If travelling from a distance, it is worth notifying Esk Hall prior to visiting.


  • Parking

  • There is ample parking at Esk Hall for visitors.


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Esk Hall Care Home Reviews (14)

Over all time Esk Hall Care Home has 14 reviews.

Overall Experience

  • 11
  • 2
  • 0
  • 1
  • 0

Date Published

14
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14

Review from S A (Wife of Resident) published on 9 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Esk Hall is a lovely home in a rural environment. The staff are very caring and attentive. Due to unforeseen circumstances, my husband became a resident in May and immediately settled and felt at home. His room is very clean, light and airy with views over the valley, and he is able to have his familiar
things around him. Nothing seems too much trouble, and he is offered personalised care and attention. My husband enjoys the food and interactions with the staff, some of whom have worked at Esk Hall for a number of years. There is a very warm, informal, friendly and welcoming atmosphere, and if a relative has to be in residential care, then you can’t go far wrong with Esk Hall.

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Review from C A (Daughter of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Esk Hall for two weeks respite care and it is a lovely care home. The manager leads by example and without exception, the staff were professional, kind and caring in every way. When she got home, my mother told all her visitors that the care was perfect and neither she nor I would
have any hesitation in her returning if she needs further care. I can recommend Esk Hall without any reservation.

Reply from Jo Sutherland, Manager at Esk Hall Care Home

Thank you so much for your kind review, it was a pleasure to care for your mum. We look forward to seeing you all again!!


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Review from Martin A (Son of Resident) published on 28 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Once it became necessary that my mother needed 24-hour care and that support packages at home weren't working Esk Hall were approached for a placement. The Manager went to see my mother at home to explain the process and she was initially admitted on a respite basis. This became permanent in February
2019. I have been very happy with the environment and the admission process. However, the best feature from my perspective is the support my mother has received on a one to one basis since she was admitted. Staff have taken her to hospital and dental appointments and there has been regular communication with myself. I feel welcome when I visit and nothing seems too much trouble for the staff. Every time I have visited I have seen staff constantly talking to residents supporting them and interacting with them in a way I have not always seen in other such environments.

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Review from Brian R (Son of Resident) published on 22 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has regularly received respite care at Esk Hall. The care she received is first rate, nothing is too much trouble, the food is fantastic and mam thoroughly enjoyed all of the entertainments, it was reassuring to know she was so well looked after, I would have no problem recommending Esk Hall.

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Review from A M (Wife of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only in the home for one week's respite care so I am unable to answer some of the questions. He has Alzheimer's and doesn't remember being there or what the food etc was like. I was very satisfied with the care and attention he received and felt it was a worthwhile experience for him.
So much so that I have arranged for daycare once a week. I know his condition will only get worse and would have no hesitation in asking the home to care for him permanently.

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Review from K N (Friend of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend every week in July, she is well looked after. Staff very friendly.

Reply from Jo Sutherland, Manager at Esk Hall Care Home

Thank you for your kind comments, the team at Esk Hall care passionately about delivering a high-quality service to all of our residents and work tirelessly to achieve this.


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Review from Judith S (Daughter of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the personal care and attention given by the staff who deal with Mum on a day to day basis. Her room is very clean, pleasant and warm and overlooks the Esk Valley. The food is home cooked and varied. Mum is encouraged to join in with the afternoon's activities and especially enjoys
anything which involves singing or music. The size of the home ensures a warm, informal and friendly atmosphere which is ideal for Mum

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Review from D H (Resident) assisted by family/friend published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came here from another place where I was not happy. I arrived here in October 2016, this is entirely different. The home is beautiful and I couldn't get anywhere better. There is a young woman in the afternoon for activities each weekday. The meals are served in a lovely dining room always hot and
good. The Sunday lunch is always excellent.

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Review from Richard J (Son of Resident) published on 6 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the appointment of a new manager, things have improved greatly.
Residents are much more active and engaged. Staff are much more stable and there is a much friendlier atmosphere.
Areas for improvement;
Daily showers
Staff trainer in maintaining hearing aids
Wider range of games for the partially
sighted

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Review from B M (Daughter of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Esk Hall is a beautiful home with lovely views. It is very clean and has no smell. My mother's room is lovely and was able to put pictures up on the wall and has one item of furniture. The staff are all very good and very caring towards all of the residents. There are activities five times a week. A
hairdresser comes to the home once a week. My mother has her nails painted, first time ever. This is a home that everybody would wish to be in.

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Review from A T (Daughter of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum went into Esk Hall there was an immediate feeling of care and concern. Everything was done to make Mum feel at home, which included using her quilt covers and allowing us to put up family photos and adding ornaments and personal belongings.
Mum really enjoys her food and there is
plenty of it.
There is entertainment on weekday afternoons and include having nails done and hair done. I try to take Mum out each week and the carers always ask if Mum has enjoyed her time and what she said and where she went.
All in all a 'home from home'.

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Review from Roger B (Son of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Esk Hall is not only a wonderful building with excellent grounds and views and it is well maintained and fitted out with quality furnishings and fittings.
The staff are well selected, well trained, caring and look after my mother very well. The food is also of good quality, with a varied menu and
well presented.
Nothing is too much trouble.

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Review from Joy I (Niece of Resident) published on 16 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I wished to visit my aunt in Esk Hall in the morning. I arranged to have Esk Hall called about 9:00 am so that my aunt would have time to be up, and dressed before I arrived. Six separate calls were made between 9:00 and 9:25 before the phone was answered by Esk Hall staff. This was on a Friday morning
within business hours. Communications between staff and resident's families is a vital link to the health and safety of the residents and to the well being of the families. It is not acceptable that the main telephone line go unanswered.
It is not an indication of good management.

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Review from J H T (Resident) assisted by family/friend published on 22 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very attentive and caring. Everyone was welcoming and cheerful. Our room was well furnished, the beds were comfortable. The room heating was easy to adjust and a suitable level for both day and night time.
Unfortunately due to refurbishment of the kitchen and the fact that I fell one
day, we were not able to make full use of the conservatory and lounge.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Esk Hall Care Home

What types of Care is Esk Hall Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Esk Hall Care Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Esk Hall Care Home have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Esk Hall Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Esk Hall Care Home to the centre of Whitby?

2.7 mile(s) as the crow flies, distance by road may be significantly further.