Firth House

18 Firth Mews, Millgate, Selby YO8 3FZ
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9.9 107 Reviews
  • Firth House, Selby
Anchor’s Firth House is located at the heart of Selby, in a quiet area within a mile of Selby Abbey. The home is Veteran Friendly Framework (VFF) accredited to be able to provide personalised care for veterans.

The home provides residential and dementia care for residents in single en suite rooms and continues to welcome new residents.

Anchor provide care for older people living with dementia care and provide training to ensure their approach is best for people living with dementia.

Staff work hard to build relationships and ensure all aspects of the service provided is focused on personalised, compassionate care. Firth House offers residential, dementia and respite care.

The organisation has 60 years of experience in providing care homes and housing for older people on a not-for-profit basis.

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Care Provided by Firth House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Pearl Millin (Manager)
  • Admission Criteria
    • Please contact Firth House directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Firth House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,100

  • Colleagues at Firth House will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Firth House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Firth House


  • Parking

  • Onsite parking is available, including disabled spaces.


Firth House Reviews (107)

Total of 107, showing 1-20
9.9

Firth House has a Review Score of 9.9 (9.923) out of 10, based on 33 reviews in the last 2 years. Over all time Firth House has 107 reviews.

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Review from M F (Son of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Firth House she has improved tremendously, physical health and well being compared to when she was living at home. The staff are all wonderful and the food is excellent with plenty of daily activities which my mother enjoys.

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Review from S P (Daughter of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Relaxed and lovely family atmosphere. Mum has settled really well so taking lots of stress out of the situation. Everybody is "Happy"!

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Review from Linda K (Friend of Resident) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited a few times, the last time in december to take my friend out to lunch. I always find the home very friendly & welcoming on entering. The home has regular activities going on for all clients & is attended well. The staff are attentive, friendly & caring with the clients. Its always a
pleasure to visit.

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Review from L F (Wife of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention all the staff gave to my late husband was outstanding. In my opinion they went above and beyond to look after him from the day he was admitted until the end of life.

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Review from A G (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we feel my mum is getting the best care. All the staff are very caring and very professional at all times.

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Review from J H (Son of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptional from the manager to the carers. a very well run care home.

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Review from L L (Friend of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a friend of a service user who lives at Firth House, all I can say is this care home is fabulous. The staff are so caring, efficient and welcoming, the range of activities and special events they do are great for the residents and get everyone involved. It's like one big family, they love it when
we take our dog in to visit and always make a fuss of her.

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Review from K W (Friend of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely welcoming staff. Brought our dog and they couldn't have been more accommodating. My wife's nana seems well cared for and settled in Firth House. She likes the activities and her private room has a nice outlook.

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Review from Clare S (Granddaughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Firth house is a wonderful place for my nana. I would fully recommend it. It is like home from home. From the minute you walk inside staff greet you like family. They know every resident as if they were their own relatives and the compassion they have for each individual is obvious. My nana is always
clean when we visit, wearing her own clean clothes with her hair done and is often engaged in activities arranged by the home, which is great as she is quite a sociable sort. We are allowed to take the dog to see her as she adores dogs and they facilitate us taking Nana out to town with the loan of a wheelchair etc. I doubt there are many care homes left as brilliant as Firth house! Keep up the good work team!

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Review from A A (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service my mother is receiving at Firth House. All the staff are attentive, welcoming and friendly. There are a variety of activities that my mother can attend, and she is really enjoying the food! Having relocated from another care home in Germany, the staff have ensured that
my mother has felt at home from the start, and has settled in very well. Thank you to everyone!

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Review from N S (Granddaughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Firth House are always very welcoming and friendly. They take the time to care for their residents with lots of daily activities which is lovely to see. The residents are always clean and tidy and seem to enjoy their daily social events.

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Review from A C (Husband of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff and excellent care provided 24/7, it was a worry when deciding on which care home to choose.. But we made the correct decision

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Review from Alison C (Daughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Firth House are brilliant, the care given to Mum during her stay there was second to none and the end-of-life care given was exceptional. We can't thank them enough, nothing was too much trouble.

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Review from C C (Granddaughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our granny had lived at Firth House for around two and a half years, in this time she had declined in her physical and mental health but the staff at Firth House made a great effort to maintain her care and dignity, giving reassurance and support throughout to granny and our family. Unfortunately, granny
became unexpectedly poorly and required end-of-life care. The staff at Firth House supported us as a family to keep granny comfortable and content in her own room as she saw this as her home, the staff at Firth House generally work very hard at keeping residents happy and safe but as granny was near the end of her life they absolutely excelled at ensuring she and our family had everything needed for her final stages of life. Thank you so much for the kindness and care given to granny throughout her stay at Firth House.

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Review from Richard K (Son of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always calm and efficient which in turn leads to a relaxed atmosphere. My father is very happy here.

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Review from Layla D (Daughter-in-law of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was in a care home in Germany for 2 years, both her physical and mental health declined significantly over the last six months; exasperated by regular falls. We resigned ourselves that she would not improve and brought her back to be close to us all. The interactions with the staff
and the care attention (after only 2 days) at Firth House, were so significant that one can only draw the conclusion that a well-staffed and caring residential home is key to ensuring the dignity of the elderly.
We arrived to find an eagerly chatty, engaging lady, well cared for. To top it off, she no longer feared getting up to walk, although aided she walked to the dining room, something we thought was impossible.
Thank you to the team leader and the rest of the staff.
If I was to encapsulate the ethos of Firth House; the energy is extremely positive, the patients are treated with dignity and an abundance of respect.
Thank you.

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Review from G G (Brother of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be very happy with this care home. My sister is well treated on his clean, happy most of the time and I would not wish her to live elsewhere.

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Review from A W (Granddaughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been in Firth House now for over a year and I'm so thankful for how well cared for he is. Ever since day one and settling Firth House care staff have been there and ensure every single aspect of grandad's well well-being is catered for. Upon visits to grandad he always states how happy
he is and how well cared for he is and that he is in such a good home. He literally has nothing but praise and appreciation for the whole team, and him smiling on every visit gives so much reassurance. When tough days have come there's always been staff about with absolute care and understanding and always been able to feel I can speak to someone. It's lovely to see social postings within the care home as a whole including activities within the main lounge and residents being involved with every aspect. I'm so grateful my grandad has gone to live in a care setting where every single member gives the most professional care. Thank you so much to you all.

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Review from P L (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well settled and comfortable and obviously enjoying the food provided. Whilst she doesn't remember the various activities it is a comfort seeing the various social media updates where she is obviously fully engaged and enjoying her time there. The staff are all very caring and I get comfort myself
knowing she is well cared for.

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Review from Geraldine H (Niece of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good to be around, they are brilliant with the residents, very very helpful, and the manager is so helpful with everyone. My uncle is like my dad because he brought me up and only the best will do. He loves it at Firth House and they all love him, but not as much as me.

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Firth House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Firth House is calculated as follows: ( (362 Excellents x 5) + (30 Goods x 4) ) ÷ 392 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Firth House is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

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Frequently Asked Questions about Firth House

What types of Care is Firth House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Firth House provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Firth House have?

There are 41 Single Rooms.

What are the Facilities & Services at Firth House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Firth House to the centre of Selby?

0.3 mile(s) as the crow flies, distance by road may be significantly further.