Firth House

18 Firth Mews, Millgate, Selby YO8 3FZ
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9.9 107 Reviews
  • Firth House, Selby
Anchor’s Firth House is located at the heart of Selby, in a quiet area within a mile of Selby Abbey. The home is Veteran Friendly Framework (VFF) accredited to be able to provide personalised care for veterans.

The home provides residential and dementia care for residents in single en suite rooms and continues to welcome new residents.

Anchor provide care for older people living with dementia care and provide training to ensure their approach is best for people living with dementia.

Staff work hard to build relationships and ensure all aspects of the service provided is focused on personalised, compassionate care. Firth House offers residential, dementia and respite care.

The organisation has 60 years of experience in providing care homes and housing for older people on a not-for-profit basis.

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Care Provided by Firth House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Pearl Millin (Manager)
  • Admission Criteria
    • Please contact Firth House directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Firth House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,100

  • Colleagues at Firth House will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Firth House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Firth House


  • Parking

  • Onsite parking is available, including disabled spaces.


Firth House Reviews (107)

Total of 107, showing 101-107
9.9

Firth House has a Review Score of 9.9 (9.923) out of 10, based on 33 reviews in the last 2 years. Over all time Firth House has 107 reviews.

Overall Experience

  • 93
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Date Published

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Review from K (Daughter of Resident) published on 10 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent his last few years at Firth House and I couldn't have wished for better care. He never socialised easily throughout his life but the staff at Firth House accommodated his eccentricities, as well as his physical difficulties, with huge compassion and care. They gave him his privacy when
he wanted it, organised help when he needed it and always encouraged him to remain as independent as possible. Nothing was ever too much to ask. I visited my dad at Firth House pretty much every day and always found his room clean, his needs met and (much to my surprise!) often in the company of one of his carers, chatting, reminiscing and having a good laugh; it always resembled a friendly hotel, where everyone knew each other, rather than a care home. When given the option for my dad to die in hospital or at Firth House, we chose Firth House. The staff went above and beyond to make him feel safe, comfortable and cared for in his last days and I think that says it all.

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Review from Ruth S (Daughter of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Firth House. It is an excellent care home. The staff treat residents with respect and the standard of care is second to none. They go above their requirements to go the extra mile to care for residents, nothing is too much trouble, as a daughter, I have no worries as I know my
mother is well cared for and is very happy. It is certainly without doubt, clean and the best care home.

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Review from John D (Resident) published on 7 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am recommending this home as an excellent care home.

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Review from Gaynor G (Daughter of Resident) published on 7 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy in Firth House and generally well cared for. The facilities have been upgraded in the past few years and activities have been more frequent and interesting.The staff are kind and respectful and treat her with dignity. We are happy with the care home and feel we couldn't
easily find a better place and safer home for my mother.

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Review from Margaret I (Daughter of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Firth House is an excellent home for my mother to live in. It is clean, food very good, and the staff are always available for any questions you may want to ask.

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Review from Harry L (Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly enjoy living at Firth House. Everybody makes me feel so welcome, the care and food are excellent.

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Review from L B (Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been a fool not to have come into Firth House ages ago. I have already found heaven here. Everyone is so kind I want to cry. I tell all my friends about it, god bless the staff here as well as the management.

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Firth House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Firth House is calculated as follows: ( (362 Excellents x 5) + (30 Goods x 4) ) ÷ 392 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Firth House is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (7)

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