Gills Top

Scar Street, Grassington, Skipton BD23 5AF
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9.9 84 Reviews
  • Gills Top, Skipton
Gills Top is located in the picturesque village of Grassington, providing quality care and facilities within a comfortable and relaxing environment.

The home is a short distance from the River Wharfe and enjoys an idyllic location within the Yorkshire Dales National Park.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. The care team works closely with customers and their loved ones to create detailed care plans.

This ensures each individual’s health and care needs are continually met. Dementia care training is regularly provided for care staff to ensure their approach always reflects best practice.

Gills Top is operated by Anchor, which reinvests profits into its retirement and care homes, which allows them to ensure standards are high and exceed expectations.

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Care Provided by Gills Top

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Gemma Heaton (Manager)
  • Admission Criteria
    • Please contact Gills Top directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (27)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gills Top

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,204
    • Self-Funded Residential Dementia Care from £1,204
    • RESPITE Self-Funded Residential Care from £1,204
    • RESPITE Self-Funded Residential Dementia Care from £1,204

  • Colleagues at Gills Top will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Gills Top to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Gills Top


  • Parking

  • Onsite parking is available, including disabled spaces.


Gills Top Reviews (84)

Total of 84, showing 1-20
9.9

Gills Top has a Review Score of 9.9 (9.889) out of 10, based on 25 reviews in the last 2 years. Over all time Gills Top has 84 reviews.

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Date Published

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Review from J R (Friend of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A safe, friendly and comfortably environment for residents who are well looked after by lovely staff.

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Review from G B (Daughter of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident at Gills Top since Nov 2023. Initially, we were worried at first but his experience has been such a positive one. The staff and atmosphere are all so friendly, helpful and caring. Residences are treated with dignity and respect, family is made so welcome. Dad settled very
quickly and we as a family love visiting. We are all very happy with Gill Top.

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Review from Julie C (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Gills Top for respite care for a week in November, as soon as I walked in to see the place I knew he would be happy there, it is so homely, wonderfully clean, the staff are so genuine and nothing is too much trouble. I want to say a personal thank you to the lady for arranging my dad's
stay ensuring that everything was sorted and also checking in with my dad whilst he was staying, very kind and so very caring. All the staff I met were so lovely and Dad thoroughly enjoyed his stay, he said he was very well looked after, the food was lovely, nothing was too much trouble, the staff were very caring and kind and what more could he want, he said it really built him up, thank you all, you have been great.

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Review from Jonny M (Son of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are so happy with the way our family members are looked after at this lovely, small very personal care facility. Activities occur daily with a full programme always available. Yesterday an in-house trip to Blackpool illuminations was available and so well organised by the team, fish
and chips included. Keep up the good work everyone.

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Review from R P (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Gills Top for respite initially and then became a permanent resident. We are very happy with the care he receives. The whole team work tirelessly to provide a wonderful atmosphere combined with a high standard of individual care. Nothing is too much trouble, every resident is listened
to and treated with dignity. Visitors are well looked after and always welcome. Any queries dealt with efficiently and communication excellent on all sides. Good food and a lot of fun complete the picture with entertainment as well. Lovely caring people.

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Review from Patricia P (Daughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Gills Top for almost two years before her passing. She was really cared for and even though she was very choosy about her food the Chef would do all they could to accommodate what she liked.

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Review from Penny J (Daughter-in-law of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, ours is a very positive experience with Gills Top in Grassington! It is a difficult decision to go from independent living to accepting the need for 24-hour care, and my father-in-law is happy and settled there. Gills Top is an absolute Gem! From the moment he moved in, he has received
every care and consideration; the transition made easier by the warm, inclusive & homely environment created by the staff for the residents. There are regular activities, in and out of the home; it is his decision to be included or not. He has his own room for privacy. The staff are kind and attentive and deliver a high standard of personalised care and are respectful of him as an individual. He has no complaints about the lovely home-cooked food served every day! He is very fortunate to live at Gills Top! We have peace of mind he is in a safe environment and all his needs are being met consistently. I would highly recommend Gills Top to anyone considering residential care for their next step in life!

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Review from Brian P (Respite Resident) published on 10 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I entered Gills Top for respite care following a foot operation - non-weight bearing plaster 6 weeks.
During my 7 week stay the attention I received was very good, polite, helpful and caring staff with nothing too much trouble.
They kept an eye on me 24/7. Food very enjoyable and varied, as were daily
events for residents. No complaints except that I put on weight!

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Review from J M (Niece of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice, things get looked into, management very friendly and staff activities are very good. All happy bacon sandwiches are good on Friday on the quiz day, always offer a drink.

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Review from Alec N (Son of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team at Gills Top are fabulous. Nothing is too much trouble and the well-being and happiness of my mother are paramount. Her comfort, happiness and health are taken into account 24/7. The facility is calm with beautiful gardens for residents and visitors to enjoy and activities are organised
for every morning and afternoon.; from visiting birds of prey to uplifting singers and entertainers The food is excellent and any dietary requirements are fully catered for.
In summary, Gills Top is a happy place with a superb and very well-managed team.
A great experience.

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Review from M J (Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My visit to Gills Top was chosen after an operation to help with respite and recovery. I booked two weeks. I was pleased with my choice. The room was comfortably furnished with a TV and riser/recliner chair. The en-suite with basin and WC was easily accessible and roomy. The management were most welcoming
and happy to help with liaising with the pharmacy. Visits from district nurses had been arranged. Although I stayed mostly in my room there were ample lounge facilities access to the garden, and outings and entertainment. The food was very good and the kitchen staff most helpful with any requirements. Visitors are welcome, and the centre of Grassington is within a short walking distance. It was indeed a pleasant visit and after 2 weeks I felt well enough to go home after having been looked after so well. The staff were all very friendly and reliable. I would certainly recommend Gills Top to anyone needing short or long term care.

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Review from C M (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gills Top is an amazing care home. My dad has been a resident there for approximately 8 weeks and we as a family could not be happier with the staff and facilities that are provided.
All the team are extremely professional and go over and above what is expected of them.
Whilst Dad has been extremely
poorly, nothing has been too much trouble, and every member of the team have gone out of their way to support his needs. We have regularly been updated with Dad’s condition and treatment either by phone, or personally when we have visited.
Thank you Gills Top for everything you do.

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Review from Margaret D (Wife of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had to go into a care home because I was no longer able to care for all his needs. From the first day, he was in Gills Top, he settled down and never once asked to come back home. He liked his room, and he said that all the carers were kind to him, and they were kind to me and our family
as well. His sudden illness took us all by surprise, he was taken to the hospital and ten days later he lost his fight for life.

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Review from Brenda A (Respite Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gills Top cared for me after a fall until I was well enough to return home. The team were kind and supportive helping me to regain my confidence. I enjoyed the home-cooked food and being able to choose how I spent my day. I particularly enjoyed taking part in the inter-home quiz and chatting with other
residents. My room was cozy with a view of the country lane outside, and the friendly, helpful staff are good company.

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Review from Lynne B (Daughter of Resident) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited many care homes and this is, by far, the best I have ever seen. The home is beautifully kept and immaculately clean. The staff are all amazing and you call tell they all enjoy their jobs, always happy and welcoming. Thank you so much for caring for Dad.

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Review from W W (Granddaughter of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nana enjoyed her respite stay at Gills Top. Enjoyed the company of the staff and residents as well as the activities on offer. Hoping she will regularly visit Gills Top whether for day care and some company or for further respite stays when wanting a little break.
The staff have been great encouraging
her to be involved and assisting her back into a better routine.

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Review from Sarah T (Granddaughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gills Top have been amazing after my grandmother fell and broke her arm in early December. They quickly arranged her assessment and admission to a warm and supportive environment. She has regained her health, confidence and independence under their care, and is now ready to return home. She really enjoyed
the food, and found the staff and other residents great company. The care has been exceptional, particularly in promoting her independence in a gentle and kind way. Nan was worried about being bored or isolated without her independence at home, but she has enjoyed entertainers, quizzes, a pantomime and daily activities to keep her busy; whilst still having the privacy of her room watching her favourite programs, using her computer or chatting to friends on the phone. We will always be grateful to the staff at Gills Top for helping Nan to return home and should she need support in the future she now has a much more positive view of care home life.

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Review from J R (Relative of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of this happy, clean and well-run care home. On every visit, the staff knew each resident's needs and fully cared for each of them in a truly person-centred way.
The staff are knowledgeable, approachable and extremely caring.

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Review from Helen T (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been in Gills Top for 5 weeks. The service and care we have experienced as a family is beyond words, from the time we had the introductory meeting through to the present. Nothing is too much trouble! Mum had blackouts when she first arrived which facilitated a medication review which hasn't
been done in years and now fingers crossed her health has improved. Regarding personal care, Mum is more than happy with the support she gets, allowing her both independence and dignity whilst stepping in when help is required. The activities are wide-ranging including external singers, flower arranging, pamper sessions, cooking, through to a wide range of crafts; Halloween was very special. The family also love the social media page which keeps us up to speed with the activities of the day. Big shout out to the handyman who has helped with personalising Mum's room and to the management team. Last but not least the food is excellent, all freshly cooked with a wide variety of seasonal produce.

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Review from Margaret D (Wife of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past two years, on a regular basis my husband has received respite care at Gills Top. His care has always been exemplary and I have previously written a review to that effect. As I had injured my back in July of this year and was unable to care for my husband at home, he was admitted to Gills
Top. Sadly, he died there at the end of August. I feel I must write another review in respect of myself as well as my husband - as usual the care he received was exemplary - all the staff at Gills Top are super friendly, wonderfully caring, amazingly patient and nothing is too much trouble. For the last ten days of his stay there, my husband was on end of life care and I was with him throughout that period. During that emotionally draining time I was totally cared for myself and indeed given accommodation so that I could be there for my husband on a continuous basis. I wish to thank all of the staff for being there for me as well as my husband. Keep up the good work - you’re all absolutely brilliant.

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Gills Top is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Gills Top is calculated as follows: ( (265 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 296 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gills Top is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Gills Top directly for further details.


Awards / Recognitions (3)

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Frequently Asked Questions about Gills Top

What types of Care is Gills Top registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gills Top provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Gills Top have?

There are 27 Single Rooms.

What are the Facilities & Services at Gills Top?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Gills Top to the centre of Skipton?

7.8 mile(s) as the crow flies, distance by road may be significantly further.