St John's House

Parker Lane, Kirk Hammerton, York YO26 8BT
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9.9 152 Reviews
  • St John's House, York
St John’s House Residential Care Home in Kirk Hammerton, near York provides residential care for up to 34 residents in a beautiful Tudor style building dating back to 1910. This includes long-term, short-term and respite care.

The home is rated Outstanding by the Care Quality Commission (CQC) (February 2019).

All the rooms are en-suite and residents can also access several lounges, dining rooms and reception rooms, as well as two acres of beautiful country grounds.

The house provides a full programme of activities according to the wishes and interests of the residents. These range from exercise and craft classes through to day trips and evening and weekend outings.

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Care Provided by St John's House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kay Rushworth (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for St John's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at St Johns House


  • Parking

  • Private parking facilities are onsite.


St John's House Reviews (152)

Total of 152, showing 1-20
9.9

St John's House has a Review Score of 9.9 (9.887) out of 10, based on 26 reviews in the last 2 years. Over all time St John's House has 152 reviews.

Overall Experience

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Review from A T (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-managed care home with wonderful caring staff. Very clean and tidy and kept that way by the fastidious cleaning staff and maintenance team. The activities organizer makes sure everyone is included and works hard to make sure there are activities every day. The outside space is very well kept
and a lovely place to be in warmer weather.

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Review from Mandy C (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

St. John's House is an impressive property set in beautifully maintained grounds with summer houses, patios, and plentiful seating areas for warmer weather. The home itself is tastefully decorated with a comfortable lounge, various dining areas, and seating areas with views over the gardens. Everywhere
is clean, light, and airy and staff go above and beyond to deliver excellent care to all residents in a kind, friendly, and professional manner. There is a varied and interesting activities programme with trips out and outside entertainment, speakers, and musicians coming into the home. Management and staff are approachable and helpful. I have been extremely happy with the care my father has received.

Reply from Kay Rushworth, Manager at St John's House

Thank you for taking the time to leave such a lovely review about the home, we really appreciate it.


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Review from Liz M (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Johns is a wonderful home with wonderful staff. Standards at St John's are extremely high and the care is second to none. The staff goes above and beyond to provide a safe, warm, welcoming, and loving environment and nothing is too much trouble. There are always lots of activities and opportunities
to socialise inside and outside the home and the catering team are excellent.

Reply from Kay Rushworth, Manager at St John's House

We are so grateful for this wonderful review about the home; it means a lot, thank you.


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Review from B A (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for four and a half years here, and I am glad that we chose St. Johns. The staff are caring and approachable, and there is always some activity or trip out to keep residents occupied. Mum feels comfortable and well cared for, the house is extremely comfortable and clean with
good food and companionship.

Reply from Kay Rushworth, Manager at St John's House

We are so pleased to hear that you and your mum are happy with St John's House. Thank you for such a kind review.


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Review from Janet J (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at St John's for three years now and the team are excellent. They are so kind and caring and I know my Mum is in great hands and all her needs are met. I feel safe knowing she is so well cared for. The team are so welcoming, friendly, and approachable. The home is always clean and tidy
and the grounds are kept beautiful. St John's is well run and as a family, we are kept up to date on Mum which is very reassuring. Making this choice for my Mum was the best thing we did. We are so pleased with the care she receives and always with a smile.

Reply from Kay Rushworth, Manager at St John's House

We are overwhelmed by your kind words about the home and will ensure we share this with all the staff at St John's House, thank you.


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Review from Samantha P (Granddaughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A real home, always a warm welcome, and everyone always seems very happy and well cared for. My Grandma has been a resident for nearly 11 years now and wouldn't want to be anywhere else. I can visit whenever I like and relatives are also kept up to date with everything that's going on at the home.

Reply from Kay Rushworth, Manager at St John's House

It's been an absolute pleasure to have your grandma at our home and we are delighted you are so happy with the care we provide to her. Thank you.


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Review from C H (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been at St John's for 6 years. We visit them x3 per week. We know the home and the staff, carers, domestic and management very well.
I would not hesitate to recommend St John's to any person looking for a care setting for their family member. The home is always spotlessly clean. A range
of activities are provided. There are trips out for those who can manage them. There is a variety of food offered, and the residents have their choice.
However, the most important thing is the staff. Whatever role they have in the home they treat the residents with great kindness and respect. They are simply superb.
Recently I told my relative that I might not be able to visit next time because of the weather. Her reply was "Well you don't need to worry, you know I'm well looked after here".

Reply from Kay Rushworth, Manager at St John's House

Thank you for such lovely comments and your recommendation, which means a lot. We will make sure all our staff get to read this lovely review.


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Review from P B (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone cares. They are friendly, and professional and manage to strike a great rapport. The communication with family is also very good when required. Home is clean and feels like home when you go. Thank you.

Reply from Kay Rushworth, Manager at St John's House

Thank you ever so much for rating us 5 stars in all areas, that is amazing.


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Review from Virginia H (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been settled at St John's home for well over 2 years. She is extremely well cared for and nothing is too much trouble. When mum was extremely poorly in December 2023 the carers were amazing and were on hand 24/7 and fed her whatever she could manage to enable her to recover fully. I am very
grateful.
All the staff are very friendly and really do care for the residents as if they were their own family. The meals look very nutritious and I try and visit when it's coffee and homemade cake time usually mid-afternoon!
The home is always very clean and the grounds are immaculate.
I would recommend the home to anyone.

Reply from Kay Rushworth, Manager at St John's House

It's humbling to read such a nice review as this, we are delighted you are so happy with the care we provide to your mum and that you like our cakes!


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Review from Christine H (Sister of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St John's is a safe and happy care home! The staff go that extra mile to make sure our loved ones are taken care of as in their own home! They are kept entertained, and the food and choices are excellent! It is like home from home each individual is catered for!

Reply from Kay Rushworth, Manager at St John's House

Thank you for taking time out to review St John's House and for leaving such positive comments.


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Review from G H (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for just over a year. I am amazed at how well she has settled into St John's. Obviously, she would prefer to be at home with my father but the care here is excellent! The staff are so dedicated and helpful - as my mother says 'there is a lot of love in here'. She has
improved physically since first coming here which is a testament to the way she is looked after. There is good stimulation for her and the others who live here, with a number of well-thought-out activities and exercise classes. The residents are treated as individuals and are encouraged to make their own choices. The food looks good and is nutritious and every effort is made to adapt to my mother's wants. The home is lovely and clean and it is a pleasure to visit. The grounds are large and attractive and two gentlemen do a fantastic job in looking after these.
Our family is very grateful for the facility and above all for the wonderful staff!

Reply from Kay Rushworth, Manager at St John's House

"There's a lot of love in here, wow thank you" This is what we strive for and it's lovely to see this reflected in this amazing review.


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Review from N C (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at St. John's are exceptional and caring and go above and beyond and could not praise them enough. It is a wonderful environment for my mum and she is so happy and we couldn't have made a better choice for her to stay somewhere which is like home from home.

Reply from Kay Rushworth, Manager at St John's House

It's so nice when people refer to the right choice they have made when selecting a care home; it's a pleasure to be able to look after your mum and we are delighted you are happy with the decision you made. Thank you.


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Review from Sandra B (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St John's is one of the best care homes I have been in. The staff are amazing, and the care they give the residents is outstanding they really go the extra mile for all their residents. My mum was very unsure about going into care she has now been there for over five years now and loves it.

Reply from Kay Rushworth, Manager at St John's House

We will take being the best any day of the week, thank you, that is so kind of you to say.


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Review from Liz H (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely Mum has been at St John's for 3 years now. She still wishes she could be in her own home and we still feel sad that she can't be, but we know she is in a safe and caring environment and I don't think we could ever find a better place for her.
The staff are so lovely. They are always cheerful
and helpful and kind. The home is bright and clean and the gardens are beautiful. The layout means that Mum can see people coming and going as well as enjoy the scenery.
The current leadership team are doing a great job and we know that we can raise any concerns with them and that they will listen and respond appropriately.
Mum loves music and singing. We originally looked at St John's because it once had the oldest choir (in a Book of World Records)! If there was anything we could change it would be to start another choir!

Reply from Kay Rushworth, Manager at St John's House

Thank you for your wonderful comments about the home and we promise to look into setting up another choir!


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Review from Celia W (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody would prefer to live independently in their own home but If I had to live in a Care Home I would choose to live at St John's.
When visiting my mother during the past year I have observed the staff to be well-led, professional, and very caring. The rooms and other parts of the Home are comfortable
and always very clean; the food looks delicious, nutritious, and plentiful. Visitors are welcomed and the staff are always very approachable. There are generally daily activities arranged for residents who wish to participate. The staff works very hard to maintain the excellent standard it has achieved.

Reply from Kay Rushworth, Manager at St John's House

The fact you would be happy to stay at St John's House based on your mum's experience is incredible, thank you for such kind words.


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Review from P K (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at St John's Care Home for well over six years. I have visited regularly at different times and found the staff very pleasant and helpful. My mother is certainly content and well cared for. The home is spotless and the food is good. I am very pleased with the care my mother
has received.

Reply from Kay Rushworth, Manager at St John's House

Thank you for the time you have taken to leave this review and the 5 stars you have kindly awarded us in each area, that means an awful lot!


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Review from A C (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at St John's for a year now and is very happy. Everywhere is spotlessly clean and the grounds are beautifully tended. All the staff genuinely care for the residents and are always happy to help in any way they can. Mum particularly enjoys the daily activities both exercise and
craft sessions.

Reply from Kay Rushworth, Manager at St John's House

Thank you for such an amazing review. We are particularly pleased to hear that your mum enjoys all the activities as we strive to make these as varied, stimulating, and interesting as possible.


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Review from David D (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring staff in a warm and welcoming home from home. The care that Mum receives is exemplary - not only from the front-of-house staff but from everyone on the team - housekeeping, catering, maintenance, etc. Nothing is too much trouble. We are delighted that we found such a safe and beautiful
home. The garden and patio are a delight which Mum appreciates.

Reply from Kay Rushworth, Manager at St John's House

Exemplary is a word we love to hear when it comes to our home because it means we are doing our jobs correctly. Thank you on behalf of everyone at St John's House for such amazing comments.


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Review from G E (Son of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent caring environment where the staff provide thoughtful and tailored support to the residents. A professional and experienced team of staff give confidence that the individual needs of residents are being considered and fulfilled.

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Review from Elaine C (Niece of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the care home. Set on beautiful grounds, and elegantly decorated, it was the perfect setting for my auntie's respite.
Her room was lovely with a separate living room overlooking the grounds.
The staff were wonderful, very caring and friendly, with my auntie giving her reassurance
cuddles as she struggled at first being away from home. I met the head chef she told me all the food was made from scratch the residents enjoy 3 meals a day plus coffee and cakes all homemade, plus sandwiches for supper if they are still hungry!
My auntie also wanders on a night, the home had clever devices that alerted the staff when she started wandering. The staff are obviously happy in their jobs, which is apparent in the way they look after the residents. They also provide daily activities, such as bingo, quizzes and exercises.
I would have no hesitation in recommending St Johns and if my auntie needs any other respite I would certainly rebook.

Reply from Kay Rushworth, Assistant Manager at St John's House

Thank you so much for such a glowing review which highlights all departments of the St Johns team. It was a pleasure to have your Auntie stay with us even for a short time and glad we could provide you with some respite.


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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for St John's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for St John's House is calculated as follows: ( (274 Excellents x 5) + (35 Goods x 4) ) ÷ 309 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St John's House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (2)

Michelle

Michelle Poole

Job Title: Registered Manager

Joined: 2024

Michelle Poole is the Registered Manager at St John's House and has over 40 years of experience in care.


Kay

Kay Rushworth

Job Title: Deputy Manager

Joined: 2006

Kay is the Deputy Manager at St John's House and has been working in care for almost 20 years.


Frequently Asked Questions about St John's House

What types of Care is St John's House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St John's House provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does St John's House have?

There are 36 Single Rooms.

What are the Facilities & Services at St John's House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St John's House to the centre of York?

8.9 mile(s) as the crow flies, distance by road may be significantly further.