St John's House

Parker Lane, Kirk Hammerton, York YO26 8BT
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9.9 152 Reviews
  • St John's House, York
St John’s House Residential Care Home in Kirk Hammerton, near York provides residential care for up to 34 residents in a beautiful Tudor style building dating back to 1910. This includes long-term, short-term and respite care.

The home is rated Outstanding by the Care Quality Commission (CQC) (February 2019).

All the rooms are en-suite and residents can also access several lounges, dining rooms and reception rooms, as well as two acres of beautiful country grounds.

The house provides a full programme of activities according to the wishes and interests of the residents. These range from exercise and craft classes through to day trips and evening and weekend outings.

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Care Provided by St John's House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kay Rushworth (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for St John's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at St Johns House


  • Parking

  • Private parking facilities are onsite.


St John's House Reviews (152)

Total of 152, showing 81-100
9.9

St John's House has a Review Score of 9.9 (9.887) out of 10, based on 26 reviews in the last 2 years. Over all time St John's House has 152 reviews.

Overall Experience

  • 146
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Date Published

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Review from David W (Son of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home seems well run and the staff are friendly and capable.

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Review from P W (Son of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy to have found a place for mother, that is so nice and near to her home so she knows some of the residents and carers. It is very clean and pleasant with a lovely cake trolly! The care staff are all very capable and caring.

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Review from J R (Friend of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Johns is a beautiful residential home. I would recommend it to anyone. Everyone is caring helpful and kind a lovely warm and friendly atmosphere just like home.

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Review from P R (Daughter of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely family atmosphere, staff have been there for years and years. They even come to special events both spouses and children adding to the family atmosphere. The gardens are now well attended and lovely to look out onto from every window.

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Review from P L (Son of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been on her own for the last 28 years. The last 8 or 10 years, she has really struggled to look after herself since she stopped driving. She also became isolated and lonely. Since moving into St John's House almost 2 years ago, she has thrived, made new friends, joined in many activities
and is once again enjoying her "extra" twilight years. Thanks to the wonderful management and staff of St John's House.

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Review from M H (Daughter of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St John's is an outstanding care home and all of mum's family and friends feel the same way.
We pop in all the time and also have the opportunity to see all aspects of life, care and the standards are always the same extremely high.

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Review from A W (Son-in-law of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend St John's highly enough. The whole team is outstanding and it's so reassuring to know my mother in law is in such safe hands and so well looked after.

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Review from J W (Daughter of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service from all the team at St John's is exceptional - so friendly and helpful and my mum is always happy to stay here as she is so well looked after.

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Review from C S (Friend of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited friends over several years and have always found the staff very caring, friendly and helpful. The residents are very happy here and benefit from all the varied activities.

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Review from C C (Son of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for our father over the three years he haas been a resident. Very caring and understanding of his needs. The staff are always available to deal with any issues which occur and maintain a happy and friendly environment.

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Review from J L (Son of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in St John's House, for some respite care during August 2019. From the start, we were so pleased with her room, the homely environment and 'country house hotel' situation. Mum was delighted to stay there. Moreover, the staff were so kind, understanding, attentive and accommodated many of mum's
friend and relatives, who came to visit. A wonderful place.

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Review from C F (Friend of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff vert kind and friendly.
Nothing too much trouble for clients and visitors alike.

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Review from I C (Son of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time we visit it's a very nice place to come to and the staff are always helpful and happy. A great place.

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Review from Andrew R (Son of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run care home.
Excellent professional staff.
Excellent rooms.
My mother is very happy there.

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Review from J H (Brother of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and wife have both received care and I have always been very happy with the service provided. Staff are friendly and always have a smile. I am always made welcome with a cup of tea.

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Review from N B (Nephew of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good standard of accommodation, with efficient, friendly staff.

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Review from P H (Son of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was made welcome from day one. All the staff have been friendly and caring throughout my mothers stay. Trips our and activities have been great.

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Review from P M (Nephew of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Building amazing and the staff friendly and professional.

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Review from S H (Respite Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My respite stay at St John's House was very satisfactory, due to the care, support and kindness of the manager and the carers. The food was excellent. I was treated with kindness and dignity.

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Review from D F (Son of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 11 years. She enjoys it and feels at home. The staff are caring and very pleasant. They are also helpful and efficient.

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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for St John's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for St John's House is calculated as follows: ( (274 Excellents x 5) + (35 Goods x 4) ) ÷ 309 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St John's House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (2)

Michelle

Michelle Poole

Job Title: Registered Manager

Joined: 2024

Michelle Poole is the Registered Manager at St John's House and has over 40 years of experience in care.


Kay

Kay Rushworth

Job Title: Deputy Manager

Joined: 2006

Kay is the Deputy Manager at St John's House and has been working in care for almost 20 years.