St John's House

Parker Lane, Kirk Hammerton, York YO26 8BT
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9.9 152 Reviews
  • St John's House, York
St John’s House Residential Care Home in Kirk Hammerton, near York provides residential care for up to 34 residents in a beautiful Tudor style building dating back to 1910. This includes long-term, short-term and respite care.

The home is rated Outstanding by the Care Quality Commission (CQC) (February 2019).

All the rooms are en-suite and residents can also access several lounges, dining rooms and reception rooms, as well as two acres of beautiful country grounds.

The house provides a full programme of activities according to the wishes and interests of the residents. These range from exercise and craft classes through to day trips and evening and weekend outings.

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Care Provided by St John's House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kay Rushworth (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for St John's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at St Johns House


  • Parking

  • Private parking facilities are onsite.


St John's House Reviews (152)

Total of 152, showing 101-120
9.9

St John's House has a Review Score of 9.9 (9.887) out of 10, based on 26 reviews in the last 2 years. Over all time St John's House has 152 reviews.

Overall Experience

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Review from Judith C (Daughter of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have complete trust in the staff and management of the home to care for my mother. The home has a homely, welcoming atmosphere and staff are very friendly to both residents and visitors alike. Residents are treated with respect and their wellbeing is maintained by
caring and professional staff.
I
have no hesitation in recommending this home to others seeking a secure home from home for their loved ones.

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Review from Anne G (Respite Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a 9 week stay in hospital, my doctor insisted I had a couple of weeks stay in a nursing home. Not knowing what to expect I was delighted with St John's House. My room was very comfortable. The staff could not have been genuinely nicer and welcoming and the food was consistently beautiful. I thoroughly
enjoyed my stay and could happily have stayed longer.

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Review from Raymond G (Husband of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent 2 weeks recuperation at St John's after 9 weeks in hospital. We were both very favourably impressed with everything, in fact, it would be impossible for us to find fault.
She was very happy there and was in no hurry to come home!

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Review from P S (Friend of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place in a lovely setting, warm, friendly staff. All residents appear happy enough.
The house is beautifully decorated, rooms and areas are all clean, proper linen table cloths and napkins, wine on Sundays with meals, residents' bar, plenty of activities, nothing is too much trouble.

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Review from Paula M (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The house and gardens are fantastic, very clean. All the staff work together and are very friendly and helpful. The food that is served is very good and varied. The place is spotless, very nice rooms and like a five-star hotel.

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Review from E B (Daughter of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is looked after with dignity, compassion and understanding.
His room is his home and this is fully respected by all the staff. His dietary needs are fully met and he can order different items from those on the menu so that each meal he can eat something and enjoy it. His clothes are carefully
laundered and ironed and all the residents look cared for. The hygiene standards are excellent and the rooms are all smart, spotlessly clean yet made homely by the resident and personal belongings.

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Review from K W (Daughter of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Because of the excellent individual care and attention that the staff at this care home provides to its residents my mum is now having the medication she requires to control her condition. They noticed her change in behaviour and were able to alert me and to raise concerns with her GP. This isn't just
a care home - this is a family home where everyone is treated with respect and dignity and look after each other. Thank you for having my mum as part of the family!

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Review from Pauline S (Daughter-in-law of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has lived at St John's for nearly 7 years. He often says moving into St John's is the best thing he ever did! All the staff are courteous and there's always someone nearby to help with any queries. Family and friends are made very welcome; it's certainly a "home from home".


I wouldn't

hesitate in recommending St John's to anyone thinking of moving into a care home - care is at the centre of everything they do.

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Review from Andrew B (Son of Resident) published on 15 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 89-year-old father (frail and with vascular dementia) was in St Johns House for one week's respite care. From the initial contact to the moment he left everything was outstanding. The manager and her team are wonderful - caring, kind and understanding (with a good sense of humour). My father was
extremely well looked after and said he felt very safe, comfortable and he enjoyed the company. Not only did the staff bring him out of his shell, but they also tempted him with delicious food and to join in with some activities. There are lots of smiling staff who are willing to help with anything. The home is beautifully decorated and spotlessly clean. My father is now on the waiting list for a permanent room. Having had experience with other care homes, I cannot rate St Johns highly enough.

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Review from A D (Son of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the completion of this form, I consulted other visitors to my mother to add value to my own views. Respect and dignity aspects came out strongly and this is particularly important for the vulnerable. Staff are always polite and helpful. Medical support is excellent and well underpinned with abundant
suitable food and drink. The environment both internal and external is excellent.

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Review from Barbara D (Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Knowing that there is someone there all the time, day and night to assist one when required.

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Review from Fiona M (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a permanent resident for the last year, having spent many happy weeks at St John's for respite in the past.
She is happy there and all the staff are very kind and caring.
She loves all the activities which are varied, also the outings.
The food (especially the cakes!) is excellent
too.

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Review from Robert S (Son of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at St John's for 4 years and has always received excellent care and support. She has deteriorated both mentally and physically (who hasn't at 97?) but the staff have always shown her patience and consideration. They encourage her to participate in the activities even if she says "no!" and
when she does join in she enjoys it! I thoroughly recommend St John's I am thinking of putting my name on the waiting list for 20yrs time!

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Review from Raymond G (Son of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A splendid gala day - the staff and management being fully involved.
Lovely gardens (would be nice if hedges could be lowered to gain access to magnificent views.) All residents appear contented.
Tea and cakes always when we call!
Very caring and medical attention and devoted staff.

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Review from Heather M (Daughter of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for a year and throughout that time has been treated with courtesy, professionalism, care and dignity. She has been encouraged to join in with all activities and events and to socialise. The standard of care has been exemplary, with members of staff often going beyond what they
are paid for to make sure the residents feel safe, included, healthy, stimulated and happy. I have nothing but praise for this care home.

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Review from Graham M (Son-in-law of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the open door policy. Staff are friendly, polite and so caring. I follow their social media page. So many activities. I attended the open day yesterday and it was a wonderful occasion, in all respects. I just wish the same level of care was available to all elderly folk in this nation. Keep up
the good work.

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Review from S J (Friend of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find our dear friend settled and content in comfortable surroundings.

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Review from John T (Son of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 99 year old mother has lived here for nearly 3 years and she is very happy here, which is a great relief to us! Every time we visit, it is clean and tidy. The staff are excellent and it feels very homely.


Mum is too old to do many activities now but there are plenty arranged. She is also too old

to fill this in herself. Who knows, I may end up here myself!

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Review from Lorraine M (Daughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing my father in a care home was one of the hardest things I have ever had to do. I looked at several homes before finally finding St John's and everyone at the home made it so much easier.
It is a beautiful home. The staff are bright, caring and attentive, both to my father and myself.
The home
is kept beautifully clean, there is not one area of this home you could fault.

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Review from Kim P (Daughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care- has enjoyed his time here very much.

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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for St John's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for St John's House is calculated as follows: ( (274 Excellents x 5) + (35 Goods x 4) ) ÷ 309 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St John's House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (2)

Michelle

Michelle Poole

Job Title: Registered Manager

Joined: 2024

Michelle Poole is the Registered Manager at St John's House and has over 40 years of experience in care.


Kay

Kay Rushworth

Job Title: Deputy Manager

Joined: 2006

Kay is the Deputy Manager at St John's House and has been working in care for almost 20 years.