St John's House

Parker Lane, Kirk Hammerton, York YO26 8BT
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9.9 152 Reviews
  • St John's House, York
St John’s House Residential Care Home in Kirk Hammerton, near York provides residential care for up to 34 residents in a beautiful Tudor style building dating back to 1910. This includes long-term, short-term and respite care.

The home is rated Outstanding by the Care Quality Commission (CQC) (February 2019).

All the rooms are en-suite and residents can also access several lounges, dining rooms and reception rooms, as well as two acres of beautiful country grounds.

The house provides a full programme of activities according to the wishes and interests of the residents. These range from exercise and craft classes through to day trips and evening and weekend outings.

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Care Provided by St John's House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kay Rushworth (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for St John's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at St Johns House


  • Parking

  • Private parking facilities are onsite.


St John's House Reviews (152)

Total of 152, showing 121-140
9.9

St John's House has a Review Score of 9.9 (9.887) out of 10, based on 26 reviews in the last 2 years. Over all time St John's House has 152 reviews.

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Review from J H (Daughter of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It gives me great peace of mind knowing that when my husband and I go on holiday, my mum can go and be cared for at St John's House. They provide a safe, secure place for her while we are away and she enjoys the activities

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Review from F C (Stepson of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St John's is very caring, clean and stimulating. The rooms are ensuite and visited by staff several times a day.
Activities are good. Medical services and personal services are provided by other parties and are good. Occasional days out for suitable residents are organised. Food looks good, wide choice.

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Review from Susan T (Daughter of Resident) published on 15 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A year ago when my mother was no longer able to live alone, I viewed many care homes in the area. St John's House stood out. It was an excellent choice and mum is very happy there. The carers are fantastic, thoughtful, considerate and the quality of the food, buildings and grounds is very high. There
are activities every day. Moving a loved one to a care home is very difficult for all involved, in the event, this was made a lot less stressful by the approach of the staff at St John's House. I would not hesitate to recommend it.

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Review from Geoffrey S (Resident) assisted by family/friend published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated like royalty, I could not have had a better service. Nothing was too much trouble.

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Review from S H (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at St. John's House for just under a year until her death on July 1st. She spent the last few weeks receiving 'end of life' care in her own room supported by the staff, district nurses and doctors.
I have nothing but admiration and respect for everyone involved in the care
of my mother. She was treated with dignity and compassion in what was for me an extremely distressing time.
Thank you once again to all concerned.

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Review from Katherine C (Daughter of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a friendly feel to it, staff very helpful with my mother in her transition.
Extremely happy with the decision made following visits to other homes within the area.

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Review from Leslie Y (Resident) published on 4 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at St. John's House for respite care in June 2017. The words I would use to describe my reception are "welcoming" and "friendly" to which I would add "caring" throughout my time there. I cannot speak too highly of the attitude of all the staff or of the trouble they took to look after myself
and all the other residents. It was my 92nd birthday while I was there and I was given card and cake.
The house itself and the resident's rooms are spacious and spotlessly clean.
The standards of St. John's can be judged by one example - they use linen table napkins!

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Review from Elizabeth T (Daughter of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is outstanding in every way. Residents are lovingly cared for in attractive surroundings. Lovely gardens and particularly liked the free range chickens and dog.

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Review from Kjartan P (Son of Resident) published on 1 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 10 days at St John's and everything was as good as we could have possibly hoped for. St John's is a lovely house in a quiet rural setting, overlooking a delightful garden. The room standard, decor and cleanliness were immaculate and on arrival, it's clear from the other residents that
they are happy and well cared for. The food was interesting and varied and communal activities were arranged. Above all, the staff were fabulous and all of them took the time to chat and happily integrate with the residents, giving a wonderful warm home atmosphere.

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Review from Anglea C (Daughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went around looking at quite a few homes before I was lucky enough to find St John's House. I knew as soon as I walked through the door that I had found the right one for my mum. The friendliness and warmth of the staff was lovely, made me feel really welcome and happy to answer all my questions.
I also spoke with one of the current residents and her daughter, they were both really happy and couldn't recommend the home enough. My decision made and when I first took my mum, you can imagine how anxious she was, that disappeared very quickly when she was welcomed with open arms, a cup of tea and a biscuit. My fear of leaving her left me at the door. She is really thriving and would recommend the home to anyone who is having to make that tough decision for one of their loved ones.

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Review from D W (Son of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring home, head and shoulders above other homes we visited.
The emphasis from the start was what is best for dad.
Staff were caring and sensitive.
Home was immaculate.
Other residents appeared to be very happy.
Management were helpful, professional and above all else, genuinely caring.

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Review from A S (Friend of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always clean. Staff are caring and helpful.

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Review from J C (Friend of Resident) published on 29 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I come and visit my friend, I get a warm welcome. All the staff are nice and friendly.

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Review from Rebecca T (Granddaughter of Resident) published on 2 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We come to visit grandma. There is always a fantastic, friendly atmosphere with lots to do. Brilliant staff always happy to help. There are numerous family activity days which are great for residents and their families.

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Review from Jean H (Daughter of Resident) published on 16 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was mums first experience of respite care, she was made by all the staff to feel welcome. When I came to pick her up she was smiling and laughing and introduced me to her new friends that she had made. She is looking forward to her next respite visit.

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Review from H A W (Friend of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited St Johns House with my brother to see a close friend, the staff made us welcome and gave us tea, very polite. The room was immaculately clean and our friend loves it in there. She said it is home from home.

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Review from E B (Friend of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is second to none, it is brilliant. The lady we visit just loves it, she has been there for about 1 year. The food is good, very clean and she says she has everything she wants and more. The staff are great, very friendly, can't do enough for both patients and visitors.

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Review from Christopher Y (Friend of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have, unfortunately, wide experience of visiting friends in homes of every standard. However, I have never seen one as truly magnificent as St John's House which is set in the most beautiful, extensive and immaculately maintained grounds giving relaxation and pleasure to the residents. Inside, the
house and communal rooms are imaginatively arranged and beautifully arranged, with little lounges and dining rooms. As soon as I go in I have the feeling that it really is my friends own home. The bedrooms too are homely and of good size with lovely views. The variety and quantity of delicious home cooked food is amazing with individual preferences gladly attended to. The coloured weekly sheet of varied meetings and activities is I dare say unique in excellence. Every member of staff is charming, efficient and really appreciated by the residents.

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Review from Rosie W (Granddaughter of Resident) published on 7 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely Grandma was a resident at St John's House for a couple of years having moved there from another care home in Cheshire when my parents moved to the local area. As a family we were all really pleased with St John's and in particular the Manager who was excellent. When my grandma was in her final
days in hospital following a serious fall and fracture a couple of the carers from St John's actually came all the way to Harrogate hospital in their own time to visit my Grandma and pay their respects. I thought that was excellent and way beyond the call of duty.


Compared to the other much more expensive care home she was in the quality of care and staff was much much better and I think my Grandma was much happier there than the other care home. It was a very good choice for Grandma and I would personally like to thank the manager and her team for what they did for her.


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Review from J H (Cousin of Resident) published on 2 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On all our visits we have found always found the home to be a friendly welcoming place and spotlessly clean.

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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for St John's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for St John's House is calculated as follows: ( (274 Excellents x 5) + (35 Goods x 4) ) ÷ 309 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St John's House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (2)

Michelle

Michelle Poole

Job Title: Registered Manager

Joined: 2024

Michelle Poole is the Registered Manager at St John's House and has over 40 years of experience in care.


Kay

Kay Rushworth

Job Title: Deputy Manager

Joined: 2006

Kay is the Deputy Manager at St John's House and has been working in care for almost 20 years.