St John's House

Parker Lane, Kirk Hammerton, York YO26 8BT
Submit a Review
9.9 152 Reviews
  • St John's House, York
St John’s House Residential Care Home in Kirk Hammerton, near York provides residential care for up to 34 residents in a beautiful Tudor style building dating back to 1910. This includes long-term, short-term and respite care.

The home is rated Outstanding by the Care Quality Commission (CQC) (February 2019).

All the rooms are en-suite and residents can also access several lounges, dining rooms and reception rooms, as well as two acres of beautiful country grounds.

The house provides a full programme of activities according to the wishes and interests of the residents. These range from exercise and craft classes through to day trips and evening and weekend outings.

Show St John's House on the Map

Care Provided by St John's House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kay Rushworth (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for St John's House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome at St Johns House


  • Parking

  • Private parking facilities are onsite.


St John's House Reviews (152)

Total of 152, showing 141-152
9.9

St John's House has a Review Score of 9.9 (9.887) out of 10, based on 26 reviews in the last 2 years. Over all time St John's House has 152 reviews.

Overall Experience

  • 146
  • 6
  • 0
  • 0
  • 0

Date Published

152
18
22
26
126

Review from Gill W (Daughter of Resident) published on 31 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at St John's House for two years. It is her home and she is very happy and settled there. She recently suffered a fall and everyone especially the managers have gone the extra mile to help and support both her and the family. At this time in her life, I feel this is the
perfect place for her. Thank you and well done St John's House.

Reply from Lou Squires, Managing Director at St John's House

Thank you so much for your kind words. I have passed on your thanks to the team at St John's House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane H (Friend of Resident) published on 7 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my friend, the home and the staff are outstanding and very friendly. I would highly recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judy W (Daughter of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home continues to provide excellent care on a daily basis. Staff are dedicated and caring and the atmosphere is friendly and cheery whenever you visit. Although my mother chooses not to join in, there is a varied programme of outings and events always available to those who enjoy activities. Residents
enjoy visitors being welcomed with refreshments as they would offer if in their own home, so I hope this will continue. The manager is very approachable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N R (Son of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care in spite of her physical problems. Staff are courteous, mostly helpful if under time pressure of peak periods.
Food is good and flexible when the meal does not suit my mother. My mother is as happy as she could be, she is mentally extremely sharp but physically
has difficulty.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Francesca (Daughter of Resident) published on 29 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home couldn't be any better. My grandpa really enjoys it! He says how great the food is everyday. The carers are absolutely lovely, always smiling and happy to chat.
He recently moved into a new room that had been made. The facilities are perfect and the standard is 5*. Better than my home!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Norma D (Resident) published on 20 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A sudden unexpected heart collapse found me in hospital for 2 days but released on the understanding I would need professional help. This was very quickly arranged but the protection at night was a real problem. A spell of respite was suggested I knew we had to take.
St John's house is a really happy
home with the most caring of staff, kept very busy in every way. But I was advantaged to the excellent food and careful support. I was able to leave St John's House feeling much better and met some good people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill C (Daughter of Resident) published on 19 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of St John's House, Kirk Hammerton for 8 months after a 2 week trial visit. He has settled really well and is thriving. The food is excellent and there are plenty of activities on offer if the residents choose to become involved. Visitors are always made welcome and any
queries are answered promptly. We, as a family know that my father is being cared for in an immaculate, friendly and positive place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kim R (Daughter of Resident) published on 14 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really excellent home. My father has been here full time since the start of April having been in bi-monthly for respite in 2015. The staff are excellent - caring and thoughtful. You always know they and they are keen to involve you in the home. Everything about the home is as you would wish - rooms,
food etc, what is outstanding is the care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F J (Resident) assisted by family/friend published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into St John's on the 1/9/2015 after a seven week stay in another care home. The difference in care, cleanliness and in fact, everything was amazing. Nothing is too much trouble for all the staff, including the chef. We don't have any time to be bored with different activities every day. All
the staff always have a kind word when passing the residents. I only wish St John's had been my first care home, and that I never have to go anywhere like the other home again. Well done St John's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B C (Son of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great place to live, staff are wonderful they are genuinely friendly and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jeff C (Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is perfect, staff are first class and I am well catered for all I need during my stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret B (Daughter of Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A home with a lovely atmosphere in beautiful surroundings. The staff are very kind and caring with both residents and family visitors. The food is excellent and enjoyed by residents and visitors! I can't believe we were lucky enough to find St John's House for my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for St John's House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.887 for St John's House is calculated as follows: ( (274 Excellents x 5) + (35 Goods x 4) ) ÷ 309 Ratings = 4.887

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St John's House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Michelle

Michelle Poole

Job Title: Registered Manager

Joined: 2024

Michelle Poole is the Registered Manager at St John's House and has over 40 years of experience in care.


Kay

Kay Rushworth

Job Title: Deputy Manager

Joined: 2006

Kay is the Deputy Manager at St John's House and has been working in care for almost 20 years.