Review from Tony G (Son of Resident) published on 18 December 2019
Submitted via Website • Report

Overall Experience

Larchfield Manor has a very homely and peaceful atmosphere. My mother is in a recently decorated, en-suite room, which is kept clean and tidy. The staff are friendly and are very caring and attentive to my mother’s needs. The family are confident my mum is in a safe and secure environment.
If I should

need care in the future, I would be very happy to become a resident.

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Review from Antony C (Son of Resident) published on 29 August 2019
Submitted via Website • Report

Overall Experience

My mother has just become a resident at Larchfield Manor and I can confirm that all the staff, especially the managers, have helped her to settle into her new home. They have done everything in a very professional manner. The home is run in a friendly way and everything is clean and fresh. The food

always looks and smells delicious and the residents are treated with dignity and respect. I would have no hesitation in recommending Larchfield Manor to anyone who is looking for a nursing home for a loved one.

Reply from Denise Baran, Manager at Larchfield Manor

Thank you for your very kind comments. We always hope to ensure high levels of person-centred care for all our residents.

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Review from J C (Son of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience

My Dad and his partner went to Larchfield Manor for respite care. Dad struggles to get around, aged 94 and his partner needed support having had a number of falls. The staff made them welcome and immediately put them at ease with a friendly approachable manner. They were shown around and given an insight

into the runnings and activities available. For example, they were delighted to see the pet pony.
An assessment of their needs was carried out in a clear and professional manner.
Dad and partner decided to stay after the respite care and were able to move in a few of their personal belongings.
Issues do arise but staff keep us well informed and decisions are made together. We feel very comfortable that they are being well cared for.

Reply from Denise Baran, Manager at Larchfield Manor

Thank you so much for your review. We always try to ensure that new residents are made very welcome and we do realise it takes time for people to settle in a new and unfamiliar environment so thank you for your positive feedback.

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Review from V D (Daughter of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience

My mother and father lived at Larchfield for five years together and my mother an extra three. No matter when we visited the staff were always seen to treat any parents with dignity and care. They always kept us informed and rang us if they were concerned about my parents. They always went the extra

mile in caring for my parents e.g. playing music on their own phone to my Mum when she was dying, to soothe her. I would recommend this home wholeheartedly as the staff really care.

Reply from Denise Baran, Manager at Larchfield Manor

Thank you for your kind words. We always hope to ensure a very high level of care for all our residents.

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Review from Stephen K (Son of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience

My parents both entered Larchfield Manor in August 2017. The care they received (up to them passing away in October 2018 and March 2019 respectively) was exemplary. They were full of praise for all the staff and my wife and I were consistently impressed by the efforts that the home went to in looking

after my parents. Both my parents felt really comfortable in the home and thought that their bedrooms and the panelled dining room/hallway were lovely. In short, we would have no hesitation in recommending Larchfield to others.

Reply from Denise Baran, Manager at Larchfield Manor

Thank you for your kind words. It was a delight looking after your parents, they brought a smile to all our faces.

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Review from J C (Son of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience

Larchfield Manor is much to be recommended.
The care and attention that my mother receives is excellent at all times. In addition, all the staff are invariably kind and helpful not only to my mother but also to all of her family and friends.
We continue to be most grateful to all concerned.

Reply from Denise Baran, Manager at Larchfield Manor

Thank you for your kind words, we always are working hard to provide a high level of care to all our residents and to give support to our families.

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Review from Julie S (Daughter of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience

Dad moved into the Coach House at Larchfield Manor in September 2018. Since that time the home has exceeded all of our expectations. Dad is treated with the utmost dignity and respect by the amazing staff and management and we could not be any happier with the treatment and care he receives.
We visit

him most days and always get a lovely reception from every one of the staff - it really is home from home and there is always something for Dad to do if he chooses.
As a family it was not an easy decision to make moving Dad into a care home, however him being in such a warm and friendly environment helps us all relax knowing he is safe and well cared for.

Reply from Denise Baran, Manager at Larchfield Manor

Many thanks for your lovely review, we really do appreciate this.

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Review from Richard (Son of Resident) published on 13 November 2018
Submitted via Website • Report

Overall Experience

Mum is a current resident at Larchfield Manor and I am pleased to say that she has settled in very well in her first five months of care. The home has a very positive feel to it and the staff are caring, friendly and very professional. Mum is happy at Larchfield and she looks to be well looked after.

Thank you.

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Review from Christine M (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience

I cannot express enough how overwhelmed I am at the care, in every aspect, that has been given to my mother whilst staying at Larchfield Manor. The home itself is well equipt clean and tidy with beautiful meals and lovely activities but the manager and the whole team of staff are second to none. I cannot

have asked for anywhere better for my mother to be in.

Reply from Denise Baran, Manager at Larchfield Manor

Thank you so much for your lovely words. They mean a lot to all the team.

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Review from David M (Husband of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience

My wife (who has Alzheimers and mobility problems) has had two respite breaks at Larchfield Manor during this summer and I cannot fault the standard of care given to her. The staff treated her with compassion and understanding and were always attentive to her needs. She was made to feel welcome from

the outset. The home, though not luxurious, offers an acceptable degree of comfort throughout its various rooms and there is always a good range of activities to keep the residents occupied. The garden area is attractive and offers plenty of seating for residents to enjoy the outdoor space.

Reply from Denise Baran, Manager at Larchfield Manor

Thank you for the review. We are always working to improve our home for the benefit of our residents and we welcome feedback.

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Review from Liz A (Brother of Resident) published on 13 August 2018
Submitted via Website • Report

Overall Experience

My brother spent over six years at Larchfield. He was settled and contented there. All the management and staff were very helpful and friendly. They always kept me informed of any change in my brother's condition. He was encouraged to join in the activities, which he enjoyed, especially the quizzes.

Nothing

was too much trouble for the management and staff, which made me feel confident that my brother was well cared for. I cannot thank them enough for everything they did to make the last years of my brother's life so comfortable and homely.

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Review from Alison R (Daughter of Resident) published on 30 July 2018
Submitted via Website • Report

Overall Experience

My mum had an unfortunately brief stay at Larchfield. She had been living at home with mild dementia but then had a bad fall which left her a bit wobbly and more confused so she was unsafe to be on her own. We were very nervous about her going into a home and she was horrified when she saw the sign

saying "Care Home". However, from the second the manager welcomed her into the property, she felt wanted, valued, calm and safe. I cannot fault any of the staff at Larchfield, every one of them were caring, considerate and capable. Mum went from never wanting to go in "one of those places" to being the most content and happy we had seen her in a long time. Unfortunately, due to complications from the fall before she went to Larchfield, she had to be readmitted to hospital and now into a nursing environment. The ambience of the house and gardens is wonderful if you want something more traditional than clinical and modern. I stayed for lunch with mum on one occasion and the food was delicious.

Reply from Denise Baran, Manager at Larchfield Manor

Thank you so much for the lovely words about Larchfield Manor and its staff. They are very much appreciated.

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Review from Richard M (Son of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience

The standard of care, which is the most important factor, is exceptional. There was not a single member of staff we had dealings with who did not show outstanding levels of compassion and care in the way that they carried out their roles.

Reply from Denise Baran, Manager at Larchfield Manor

Thank you so much for this review. We constantly ensure a high level of care is given and it is wonderful for us to have this recognised by families.

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Review from V E (Daughter of Resident) published on 7 May 2018
Submitted via Postal Card • Report

Overall Experience

My mother was in Larchfield Manor for 2 months for respite care. Her ground floor room was extremely pleasant - always warm, lovely outlook onto the gardens, en-suite facilities, fresh and pleasant decor. Staff were always respectful, friendly and professional. Dining room - always set with tablecloths

and flowers. Lovely grounds - very well kept. Decor in the main areas a little tired and could do with updating in the future but overall a very positive stay.

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Review from Jane D (Granddaughter of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience

My grandmother-in-law finally decided it was time she went into full-time care as her anxiety was becoming too much for her and she no longer wanted to live at home on her own.
It was a very difficult decision for her to make and one that couldn't be rushed. From the moment I emailed the response and

general attitude of the staff has been beyond our expectations. I emailed bank holiday Monday and got a phone call the next day, we were invited to come and have a look around on Wednesday and she was allowed to move in following a home assessment on Friday. The staff have been amazing treating her with respect and dignity but also a sense of humour which is hugely important in this kind of role. As a family, they have made us all feel very welcome and the visitors who have been to see her have been very impressed with the care and the building which are both very welcoming. The rooms are lovely and cosy and the communal facilities are very homely. Overall, very impressed.

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Review from Susan (Friend of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience

Larchfield are great at keeping me in touch with everything I need to know to ensure my dear friend is safe, well cared for and has good quality of life.

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Review from Elisabeth D (Daughter of Resident) published on 29 December 2017
Submitted via Postal Card • Report

Overall Experience

A very caring staff who communicate regularly with my mother's progress/problems etc.
A very approachable manager - nothing is too much problem.
An excellent home.

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Review from Alwyn G (Daughter-in-law of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience

Since Mum moved to Larchfield we no longer have to worry about her care. We know that she is safe and well cared for. The staff really do care about the residents and are always ready to have a chat with the family. Mum can be stubborn and quite difficult, but the staff are patient and understanding.

She couldn't be better cared for. Thankyou to all the staff.

Reply from Denise Baran, Registered Manager at Larchfield Manor

Thank you for the very positive comments. We really appreciate them.

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Review from Judy L (Niece of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience

My aunt could not cope at home due to anxiety. She spent 6 weeks at Larchfield Manor following which she is now confident to return to her home and lifestyle. Regular meals and medication plus rest and relaxation has made a huge difference to her demeanour.

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Review from Stuart J (Son of Resident) published on 31 August 2017
Submitted via Website • Report

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Mum went to live at the Coach House/Dementia unit 3 years 8 months ago. She felt welcomed and safe. She had her privacy and yet was encouraged to join in the numerous activities. Nothing was too much trouble.

We cannot praise the management and staff enough. As her dementia progressed she received

more attention, help, love and care. Above all the care, which was wonderful, it was the love which shines through the staff at Larchfield.

At the end of Mum's life, she needed nursing care which is not really the facility offered, but with their big heart, knowing the end was near, they nursed her with end of life care to help and she passed away after 4 days. At ALL times if we were not there we were kept abreast of her situation as it changed. When she did pass, the staff who were on duty all came to say goodbye to her. I think that says it all. If you are looking for a place where your loved one will have great care and you will have peace of mind, look no further.

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Larchfield Manor

Care Provided by Larchfield Manor

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Funding & Fees Guide for Larchfield Manor

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