Larchfield Manor has a Review Score of 9.9 (9.862) out of 10, based on 11 reviews in the last 2 years. Over all time Larchfield Manor has 48 reviews.
Review from Judy L (Niece of Resident) published on 14 September 2017
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Review from Stuart J (Son of Resident) published on 31 August 2017
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We cannot praise the management and staff enough. As her dementia progressed she received
At the end of Mum's life, she needed nursing care which is not really the facility offered, but with their big heart, knowing the end was near, they nursed her with end of life care to help and she passed away after 4 days. At ALL times if we were not there we were kept abreast of her situation as it changed. When she did pass, the staff who were on duty all came to say goodbye to her. I think that says it all. If you are looking for a place where your loved one will have great care and you will have peace of mind, look no further.
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Review from Sally H (Daughter of Resident) published on 22 August 2017
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Review from David T (Son of Resident) published on 25 July 2017
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Review from Andrew H (Friend of Resident) published on 14 July 2017
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Review from Jean C (Daughter of Resident) published on 14 July 2017
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Review from Jonathan W (Son of Resident) published on 5 May 2017
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Review from Mrs Rachel F (Resident) published on 19 April 2017
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The Review Score of 9.9 (9.862) out of 10 for Larchfield Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.862 for Larchfield Manor is calculated as follows: ( (112 Excellents x 5) + (18 Goods x 4) ) ÷ 130 Ratings = 4.862
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Larchfield Manor is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Nov 2019
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