The Millings

5 North End, Bedale DL8 1AF
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9.8 87 Reviews
  • The Millings, Bedale
The Millings is a 36-bed care home situated in a stunning former rectory in the heart of the pretty market town of Bedale, North Yorkshire.

The home provides long-term, short-term and respite care, and is rated as Outstanding by the Care Quality Commission (March 2021).

Residents benefit from en-suite bedrooms and can also enjoy a rage of lounges and dining rooms which boast views of The Millings' lovely outside space.

A carefully designed activity programme focuses on boosting positive physical and mental wellbeing with something to engage each person.

Real friendships grow and thrive at the care home between residents, staff, family and friends.

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Care Provided by The Millings

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Bryony Lock (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for The Millings

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are always welcome, the fresh coffee is always on...


  • Parking

  • Parking is available onsite


The Millings Reviews (87)

Total of 87, showing 1-20
9.8

The Millings has a Review Score of 9.8 (9.777) out of 10, based on 9 reviews in the last 2 years. Over all time The Millings has 87 reviews.

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Review from Simon C (Son-in-law of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for just over a year and I have to say that the care and services provided by The Millings continues to be of the highest standard. All the staff I have met have been caring, helpful and attentive and always make me feel welcome, as have the friendly residents! There
is always someone around and plenty of activities going on. It's also great to be able to keep up to date with all the fun the residents are having via the frequent updates on a messaging app (for family and friends). My mother-in-law loves the social aspect, superb ambience and surroundings. Full marks from me!

Reply from Christine Farmer, Registered Manager at The Millings

Thank you for the great review, your mother-in-law is a fun character to have in the home, always making the staff, residents and visitors laugh a lot, definitely the life and soul of the party when we have sing a longs and big events. I am pleased you are happy with the service and communication we give to family and friends. Many thanks


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Review from Andrew G (Son of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is approaching her 102nd birthday and has been a resident of The Millings since June 2022. She is very comfortable and extremely well looked after, and has formed excellent relationships with the dedicated staff who show her great kindness. The family are delighted we chose The Millings and
remain totally reassured she is happy, safe, and receives the best possible care all round.

Reply from Christine Farmer, Registered Manager at The Millings

Thank you for taking the time to review our home, I will ensure I pass on your feedback to all staff. It's a pleasure to have your mum with us, I am glad we can offer you as a family the reassurance that your mum is safe and cared for to the highest standards, it's what we pride ourselves on and aim to achieve. Thanks again


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Review from Matt B (Son of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a pleasure to visit Mum in The Millings where she is so well cared and catered for. The staff are key to her being so comfortable and so content. Each and every member of staff are friendly, helpful and caring, and keeps The Millings spotless.

Reply from Christine Farmer, Registered Manager at The Millings

Thank you for your review, Mum is a fun character to have in The Millings. Thank you for your support at our past events it's much appreciated. I will be sure to feedback on your kind words to all the team. Christine


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Review from Christopher B (Son of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad couldn't manage on his own at home after my mum passed away and The Millings was recommended to us. He has been a resident there now for almost two years. The whole team have been lovely with him and always treat him with great respect, good humour and gentle care. It is never an ideal situation
when a parent has to go into a residential care facility - but I honestly think The Millings is the very best we could do for him. Myself or one of my sisters visit dad every day. We are always made to feel welcome by the Millings team - and they are all always very approachable and happy to address any concerns that we may have about how dad is doing or how his needs have changed. I am very happy to recommend The Millings.

Reply from Christine Farmer, Registered Manager at The Millings

Thank you for your feedback, your father is a big part of the millings, joining in with activities and local events that take place. Its also lovely to see family visit so much your father looks forward to your visits. I will be sure to pass your feedback onto the team. Thank you


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Review from M H (Daughter of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I went to see The Millings as a possible care home for my dad, I was blown away by the coziness, the attention to detail to make it feel homely, and the friendly, helpful staff.
My dad has been a resident at The Millings for about 16 months now and tells us "he's glad he picked The
Millings, that he had seen it in a brochure and it was the place for him." Perhaps it was guided by the family, but he always says he's happy even to this day. Hearing him say that takes the pressure off the family, knowing he is in very friendly and professional hands. I highly recommend The Millings who always strive for the best care, always friendly and smiley. I say 10/10 for everything they do.

Reply from Christine Farmer, Registered Manager at The Millings

Thank you for the kind review. Your father is a big part of The Millings. I am so happy your father feels happy and at home with us.


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Review from Jayne B (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the Millings for nearly 12 months, her care has been excellent. The regular activity programme is varied and stimulating. Mum has really benefited from the encouragement and support given by all staff, her confidence has grown and therefore her desire to participate in social activities
has greatly improved.
When necessary, emergency response has been excellent and Mum feels very secure in her surroundings.
Staff are always busy and occupied with the residents but make time to listen and offer help when needed. Their sense of humour, patience and understanding has been greatly appreciated.
The overall atmosphere is very positive and caring, we wouldn't hesitate to recommend The Millings.

Reply from Christine Farmer, Registered Manager at The Millings

Thank you for taking the time to review our home, I will ensure I pass on your feedback to all staff. It's a pleasure to have your mum with us.


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Review from rachel m (Daughter of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Millings is a very warm, welcoming, and happy place. I knew it would suit my father as soon as we entered and he has been very content. The staff are so approachable and helpful. They seem to make genuine, meaningful relationships with the residents. They provide appropriate activities and have
encouraged my father to join in, which although initially reluctant is now enjoying. He has really benefitted from the routine and good care he has received and thrived from the company and stimulation.

Reply from Christine Farmer, Registered Manager at The Millings

Thank you for the lovely review. It's a pleasure to care for your father.


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Review from Edwin W (Son of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed in The Millings after a spell in hospital at the start of 2023. We found the staff there to be kind, caring and understanding. They made her stay there a pleasure and made the transition back to her own home very easy. There was always someone present to answer any questions I had or put
something in place to help Mum. I would have no worries about recommending The Millings to anyone. I know Mum really enjoyed the varied food menu and the activities provided were amazing.

Reply from Christine Farmer, Registered Manager at The Millings

Thank you for the lovely review, your mum was a pleasure to care for within our home. Lovely personality and always fun to be with. We are privileged to of been part of your mum's journey in achieving her goal of returning home. Thank you, Christine.


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Review from Eve C (Granddaughter of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been living here since December and she absolutely loves it! It’s such a lovely and friendly place with beautiful surroundings. The staff are all very friendly and attentive, the rooms are beautifully decorated and always clean and tidy and the residents seem really happy. There’s always
something going on, lots of activities as well as the freedom to have your own space. As my grandma says, “you really can’t fault it!”.

Reply from Lou Squires, Managing Director at The Millings

Thank you so much for such lovely feedback, Eve, it's really appreciated by us all. It's a pleasure having your grandma with us and we've got so much planned for the next few months!


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Review from Graham T (Son of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Millings have offered my mother a safe and caring environment over the past 5 months. This was whilst Mum transitioned into a new apartment after wanting to leave her own home after 28 years. She became very settled, happy and engaged from the very commencement of her stay. This enabled my sister
and I to concentrate on her next move knowing there were attentive and caring people looking after her. The range of activities was just what Mum needed to ensure she remained active and made friends that will remain in her life into the future. Mum loves Bedale and the area was familiar to her helping to ease the move. The staff are friendly, loving and professional. The Millings is a happy place, in beautiful surroundings, Mum looks forward to visiting her new friends and the warm welcome she will receive after she leaves.

Reply from Christine Farmer, Registered Manager at The Millings

Thank you for the review, Graham. We all miss your mum, she was a great character to have in the home. Your mum has paid us a visit last week and everyone was so happy to see her. Your mum is welcome to visit anytime. We hope she is enjoying her new apartment, thank you.


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Review from R S (Son of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Millings have offered my mother a safe and caring environment over the past nine months. She is settled, happy and engaged. In her own understated words, 'I have nothing to complain about'. The range of activities are brilliant, including the use of local community amenities. The staff are friendly,
loving and professional. The Millings is a happy place, in beautiful surroundings.

Reply from Lou Squires, Managing Director at The Millings

Thank you so much for your kind words. It's such a pleasure having your mother with us and we're looking forward to so many more community trips as the weather warms up.


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Review from Brian L (Brother of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time I have had to help a relative to leave their home and move into a care home.
The arrangements with The Millings were clear and straight forward and now my sister is really happy in her new home.

Reply from Lou Squires, Managing Director at The Millings

Thank you for your lovely feedback, Brian. We appreciate that it is a very vulnerable time when people leave their homes to join us, it's lovely to hear that we helped that process go smoothly. It is a pleasure having your sister with us.


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Review from Glen T (Son of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely clean, well-presented facility with approachable, friendly staff. Generally, activities are provided on a daily basis to keep residents busy. Beautiful gardens and surroundings and just off the high street. The home is in a beautiful setting.

Reply from Christine Farmer, Registered Manager at The Millings

I am glad your father has settled well, he has become a big character within the home and is always happy and keeping myself and all the staff laughing with his witty personality. Christine (Manager).


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Review from Gail A (Daughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at The Millings since October 2022. The staff have been so caring with him as he was a little unsettled in the first few weeks. They have provided reassurance for my dad and also to us and Dad is now looking and feeling happier and settling in well. There is always plenty
going on, with a great activities calendar every week, so lots to do for residents. The team are amazing and we are thankful to have Dad in such a great place.

Reply from Christine Farmer, Registered Manager at The Millings

Your dad is a pleasure to have within our home. He's lovely-natured and has a great personality. I am glad he has settled well and we have given you peace of mind that he is safe and well cared for. Christine ( Manager).


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Review from Andy S (Son of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Millings is perfect. It has the feel of a country hotel, the staff are fantastic and my mum has settled in well, especially with a few home comforts around her in her room. I know she is safe, well cared for and happy, which is all I could hope for.

Reply from Lou Squires, Managing Director at The Millings

Thank you, Andy, for your lovely review. The team work so hard to make the home beautiful. Your mum has settled really well and enjoys her time sitting with the other residents having chats and putting the world to rights. I will pass your feedback on to the team. Thank you, Christine.


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Review from Brendan H (Son of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start of our enquiry (July) and up to the present day (where my mother has been a resident for 2 months), I have to honestly state that our expectations have been fully met. The home is well furnished, maintained and is very functional. It is in an excellent location in Bedale which really
helps when one can take Mum out and have a change when we visit - whether that be in the nearby park or enjoying a cream bun from the local bakers! The staff are excellent - always willing to help, engage and be available (sometimes at short notice) to discuss my mother's welfare or address my questions.
Everything is transparent and having had Mum stay in a previous residential home, I am absolutely confident that the Millings gives Mum a comfortable, safe, friendly and enjoyable environment. All credit to the manager and the staff team.

Reply from Lou Squires, Managing Director at The Millings

Thank you so much for your review, it's lovely to hear that you feel your mum is enjoying being with us. The staff work very hard to ensure all residents are comfortable, safe and enjoying their stay with us. The park is lovely and I know your mum enjoys going out with the well-being team to the park and also exploring our lovely gardens too. I will ensure I let them know your feedback. Christine (Registered Manager)


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Review from K C (Daughter of Resident) published on 6 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very fortunate to have the opportunity to start her temporary care at The Millings, following a move from hospital. She is very happy and has decided to make a permanent move here. The friendliness of all the staff has helped her decision. A huge thank you to everyone.

Reply from Lou Squires, Managing Director at The Millings

Thank you so much for your lovely review , it's a pleasure having your mum at The Millings and we're delighted that she decided to stay with us.


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Review from Colin F (Son of Resident) published on 16 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at The Millings for 10 months now and since his arrival he has received wonderful care. The home is kept extremely clean, tidy and decorated to a high standard. All staff treat him with respect ensuring all his needs are met. I am always made welcome when I visit and updated
on Dad's health. When there has been any correspondence received by Dad that required my action, the staff have contacted me promptly so things can be sorted quickly. I am kept well informed of all activities that going on at the home on a weekly basis that vary from watercolour painting and singalongs to carpet bowls and board games. Dad is very happy and is extremely well looked after.

Reply from Lou Squires, Managing Director at The Millings

Thanks, Colin, that's so lovely to hear and it's a pleasure having your father as part of our community.


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Review from Shelagh M (Daughter of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience from initially enquiring and viewing the Millings right through to the day my 93-year-old mother was received and cared for at the Millings was second to none. The manager and all her team made sure that my mother was welcomed with open arms. It is a great comfort to know that she is
now being cared for in a loving, respectful and compassionate environment. The manager and her team could not do enough and went beyond the extra mile to ensure that my mother is comfortable, safe, and cared for. She has everything to assist her in making her feel at home.

Reply from Lou Squires, Managing Director at The Millings

Thank you so much for the lovely review Shelagh, it's a pleasure having your mother staying with us. Christine and her team work hard to make what can be a huge transition as comfortable and reassuring as possible. I'll be sure to share your feedback with them.


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Review from Jude N (Stepdaughter of Resident) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather has settled very well into the Millings now and has been cared for extremely well by all staff he comes into contact with. Although he has several health challenges, he has definitely improved physically now that his medication and dietary needs are looked after. His room and all areas
are cleaned and kept pristine at all times, as are the gardens which he enjoys, when possible. Well done everyone at The Millings, you do a fabulous job.

Reply from Lou Squires, Managing Director at The Millings

Thanks so much for such a wonderful review Jude, it's a pleasure having your dad as part of our community and we're thrilled that our lovely gardens are bringing so much pleasure to us all. My mum is the gardener and has done a super job, she loves to see the residents enjoying the sunshine amongst the flowers.


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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for The Millings is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for The Millings is calculated as follows: ( (93 Excellents x 5) + (13 Goods x 4) ) ÷ 106 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for The Millings is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 May 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Louise

Louise Clements

Job Title: Registered Manager

Joined: 2024

Louise is the Registered Manager at The Millings and has worked in care for over 20 years.


Frequently Asked Questions about The Millings

What types of Care is The Millings registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Millings provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Millings have?

There are 32 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Millings?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Millings to the centre of Bedale?

0.2 mile(s) as the crow flies, distance by road may be significantly further.