The Millings

5 North End, Bedale DL8 1AF
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9.8 87 Reviews
  • The Millings, Bedale
The Millings is a 36-bed care home situated in a stunning former rectory in the heart of the pretty market town of Bedale, North Yorkshire.

The home provides long-term, short-term and respite care, and is rated as Outstanding by the Care Quality Commission (March 2021).

Residents benefit from en-suite bedrooms and can also enjoy a rage of lounges and dining rooms which boast views of The Millings' lovely outside space.

A carefully designed activity programme focuses on boosting positive physical and mental wellbeing with something to engage each person.

Real friendships grow and thrive at the care home between residents, staff, family and friends.

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Care Provided by The Millings

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Bryony Lock (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for The Millings

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are always welcome, the fresh coffee is always on...


  • Parking

  • Parking is available onsite


The Millings Reviews (87)

Total of 87, showing 61-80
9.8

The Millings has a Review Score of 9.8 (9.777) out of 10, based on 9 reviews in the last 2 years. Over all time The Millings has 87 reviews.

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Date Published

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Review from Eric A (Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing to complain about.

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Review from A B (Friend of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited The Millings over many years and have always found staff polite and helpful to both myself and residents. The residents love to chat and are also very welcoming.
The atmosphere is always cheerful. Meals are very good and they offer a choice if needed.
It is a lovely residential home
with lots of activities and events going on with interesting variety.
Crafts, outings, coffee mornings and even some residents get support to do marathons.

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Review from M G (Respite Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very nice and warm environment. Staff excellent. Food nice and tasty with a good variety.

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Review from J P (Son of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my relative has only been in the home for a couple of weeks, we have not had a great deal of experience of the home, but what we have seen so far has been excellent in every way.

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Review from Patricia B (Daughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, amazing staff and beautiful surroundings. Can't fault it in any way.

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Review from Jane H (Daughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is happy, comfortable and cosy in The Millings. This is definitely a care home, not just residential and I think I will be living there myself in 30 years time!

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Review from Debbie R (Granddaughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Out of all the homes we visited The Millings is the exception above the rest, the friendly staff, beautiful rooms and decor and above all the way they interact with each individual resident make it feel like home for them. I will be putting my name down when I need to move into a care home.

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Review from Julie C (Daughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of The Millings since late June 2017. All the staff have made her very welcome and she has settled well. All her needs are catered for and they are very aware of all the residents. The activities are wide and varied which covers all the needs and are always taken with great
enthusiasm. In fact, The Millings is like a country hotel for older people!

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Review from Janet B (Daughter of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise The Millings enough for their care and attention to detail for the care they show to the residents. The staff go above and beyond their duty of care as nothing is too much trouble. Whenever I visit I hear laughter and fun being the order of the day! I haven't sampled the food but I am
informed that it is of the best quality, being like home cooking and very nicely presented. Overall a home from home which is all we could wish for.

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Review from Debra S (Daughter-in-law of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into The Millings in January 2015 following a dementia diagnosis and being able to cope living alone. The transition was very easy and she settled very quickly. All the staff are really caring and look after her so well. The food is great and all the social activities keep her
busy and she enjoys. This has made the situation so easy for my husband to deal with.

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Review from Sylvia D (Niece of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my auntie moved to The Mullings, she is much happier and content, and each time I visit her I go home a happy person as I know she is well looked after and happy.

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Review from Susan S (Daughter of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 103-year-old mother has been a resident of The Millings for many years and has been very happy there. She feels that the staff are her friends and that The Millings is her home.

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Review from Rosemary T (Daughter of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For almost three years The Millings has provided a comfortable, friendly home for my mother who had become unable to remain in her own home. Mum is assisted as necessary with needs and encouraged by the staff to remain as independent as possible, despite suffering debilitating sight loss and mobility
issues. She enjoys the varied choice of appetising meals provided and importantly she takes these in the dining room with the company of other residents. There are many stimulating activities, outings to places of interest or visits by outside agencies to The Millings. Together with the "behind the scenes" network of staff employed at the home, this is a dynamic and forward thinking residence for those who live there and those who visit.

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Review from A B (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and stimulating environment for all residents.

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Review from C P (Cousin of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring environment. More like a hotel than a home for the elderly. Residents are treated by the staff as family at all times.

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Review from C R G (Resident) assisted by family/friend published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would certainly recommend The Millings. I have been well looked after since I arrived in January. The staff are friendly, efficient and caring.

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Review from Dave C (Son-in-law of Resident) published on 17 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law lived here since December 2014. She died recently aged 95. The standard of care and atmosphere here gave her the best possible quality of life. As she became frailer both mentally and physically, the staff seamlessly changed their care and attention to ensure her integrity and independence
were sustained as far as was possible. Her priorities and desires were theirs and she was able to continue to make her own decisions as much as possible.
In addition to a full, voluntary, programme of regular activities there is an endless supply of 'one-off' events and outings - all suitable for the residents and organised to ensure maximum enjoyment and availability. All the staff are unstinting in their efforts of work with, listen to and respond to any requests from relatives.
This year as my mother in law's health failed and in the last two weeks of end-of-life care, the love and care given made a huge difference at a difficult time which allowed a good death.

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Review from Keith D (Son-in-law of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Millings is a very friendly, well run home. The staff are all very caring and nothing is too much trouble.
This is a big change for my father in law and he could not be being treated any better.
Fantastic place, he would like more activities geared for men.

Reply from Lou Squires, Managing Director at The Millings

Thank you for your lovely feedback Keith and your great suggestion regarding activities geared for men. We always try to be fully inclusive with the activities organised by our three super Activity coordinators however, we appreciate that we now have a larger group of male residents than ever before. We have introduced a 'Men's group' who kicked off with a visit to the Motorcycle venue at Manor Cafe in Bellerby. The visit was great fun and there are many suggestions for other activities (with a few pub stops) in the near future. Once again, thank you for your great suggestion.


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Review from Richard S (Son-in-law of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law went into The Millings nearly a month ago. The staff have been excellent throughout and made special efforts to ensure she settled in quickly. Some care homes fall short of acceptable standards and receive deserved bad press and hopefully appropriate sanction. The Millings is above
the category and we wholeheartedly recommend them to look after loved ones who need a little help to enjoy their later years.

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Review from Jean L (Resident) assisted by family/friend published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent place to go to. Able to walk in the grounds and sit out in the sunshine.
Lucky to have a nice place.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for The Millings is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for The Millings is calculated as follows: ( (93 Excellents x 5) + (13 Goods x 4) ) ÷ 106 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for The Millings is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 May 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Louise

Louise Clements

Job Title: Registered Manager

Joined: 2024

Louise is the Registered Manager at The Millings and has worked in care for over 20 years.