Priceholme

Givendale Road, Scarborough YO12 6LE
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9.9 59 Reviews
  • Priceholme, Scarborough
Priceholme is an extensively refurbished Scarborough care home, situated within scenic grounds that contribute towards a relaxing atmosphere.

Carers take pride in delivering quality residential care, combining personalised packages with a popular activities programme and respect for personal choice.

A stimulating environment helps residents to cope better with the challenges they face, with a visiting chaplain assisting with spiritual well-being.

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Care Provided by Priceholme

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 33 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (1)

Funding & Fees Guide for Priceholme

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £891 – £1,239
  • (these prices are only a guideline, please contact Priceholme to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Priceholme Reviews (59)

Total of 59, showing 1-20
9.9

Priceholme has a Review Score of 9.9 (9.865) out of 10, based on 21 reviews in the last 2 years. Over all time Priceholme has 59 reviews.

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Review from Wendy H (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is wonderful. Dad has only been in three days and wow, so caring. The staff are wonderful,l the best in Scarborough. I would say, cleanliness is second to none. I'm so happy Dad is cared for so well. Thank you, Priceholme Scarborough. Can't praise you all so much. Don't worry if your
loved one needs care, then this is the care home.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you so much for your kind words. We, as a team, love our little home and each and every person who passes through our doors becomes an extension to our family, yourself included. Hearing how pleased you are, makes us very happy. Dad is a brilliant character and has made us all laugh and smile with his humour and stories of days gone by. We feel privileged that you decided on Priceholme.


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Review from Thea B (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Priceholme in May 2024 under quite difficult circumstances. We were so lucky to find a place in this care home. All of the staff have been amazing - patient, kind and empathetic in their approach. His room is comfortable and bright and always incredibly clean. And to top it off, there
is a full-time events coordinator to organise activities! I honestly cannot recommend Priceholme highly enough. Thank you to everyone who works there.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you so much for this very kind and thoughtful review. We're so pleased you're happy with what we do here. Your dad has settled in well and we always look forward to your visits.


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Review from Catherine B (Daughter of Resident) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Priceholme since 2021. The ongoing care has always been person-centred, brilliant and very individual to her needs and to her as a person - they know her very very well.
Mum has been in hospital recently and the extended care to me as a relative has been exceptional.
Priceholme management and staff are the best - I would highly recommend them.

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Review from Susan C (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was well looked after by staff etc. at her end of life. Staff were amazing. Home warm and has a very happy atmosphere. Mum had a lovely room. Food is very good. Well I think it's the best in Scarborough.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you so much. As ever, your words mean everything to us. Mum is hugely missed by all of us. What a treasure she was. We're so pleased you're still visiting us, long may it continue. You're always welcome at our little home.


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Review from R F (Son of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 89-year-old mum is currently convalescing at this beautiful residential care home following an accident at home which resulted in Mum having surgery and having her leg put in plaster to help repair her badly broken ankle. From the moment Mum arrived, all the staff greeted her and welcomed her. The
care and attention from all the staff Mum has received during her stay is ongoing and is far beyond our expectations. It is simply excellent! We as a family are so grateful to each and every member of staff, from the lovely carers (all of them are so attentive and caring), kitchen staff (superb food being cooked), cleaners (rooms are spotless), maintenance staff who keep the building and grounds ship shape, management/admin staff (this team is such a professional team and nothing is too much trouble for them). Mum means the world to all our family and we can all sleep on a night knowing Mum is safe and is in a friendly, happy place being so well looked after day and night. The place is so good that I am considering getting a room for myself!

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your generous words about our little home and we are so happy that you and Mum are happy with what we offer here. Mum is an absolute delight, always has a story to tell and always, without fail, has a smile on her face. You can also hear her laughter throughout the care home. We love to see you during your visits.


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Review from E H (Daughter of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priceholme is a lovely light and airy modern home that is kept to a very high standard, all the staff are extremely welcoming and look after my mum with such care and expertise I honestly couldn’t ask for more.
Mum is quite a complex case to look after yet this is done with compassion and such kindness
I couldn’t be happier
Being in the position of looking for somewhere for Mum to spend her last years felt quite daunting at the time but we couldn’t have made a better choice.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your wonderful words and appreciation for what we do in our home. Your mum is a delight and we wouldn't have her any other way. Always look forward to your visits.


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Review from Michael S (Son of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priceholme is by far the best Residential Home I have come across. My father moved in with my late mother in 2014. Over the whole time the standard of care, cleanliness, professionalism and friendliness of the staff has been and continues to be exemplary. If your family is in need of the highest standards
for your most cherished senior family member(s), look no further.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you, as always for your continued support and appreciation for our care home and the care and support we offer. Dad is a pleasure to care for and we wouldn't change him for the world.


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Review from Steven H (Son of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother was a resident in Priceholme for a year and a half until she sadly passed away at the end of last year. All the staff, including the management, carers, the Chaplain and the support staff, showed unfailing empathy and kindness to my mother, who was in a frail and vulnerable state. They
made my mum feel safe and supported during her last months of life. There were regular activities, including weekly religious services, that my mum enjoyed and provided an interest in her life. Mum was encouraged to socialise with the other residents, but her wishes were always respected and she could have her meals in her room if she chose. On Mum's funeral day, the cortège went past Priceholme and all the staff came out to pay their respects, with several attending the Thanksgiving service afterwards. Priceholme is a warm and caring home and I think the staff there are all doing their very best to care for the residents.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your wonderful and kind words regarding Priceholme. We are so pleased that you had a positive experience of our care home and the care and support we offered to Mum. We miss Mum dearly and your regular visits and we all hope you are keeping well.


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Review from Brenda B (Sister of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the team at Priceholm highly enough, it is led from the top and my brother, who was admitted in August 2020, has had the best of loving care from that date to this.
The world of care for the elderly would be a much, much better place if all homes provided such care and attention to
their residents.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you so much for your continued support and beautiful words about our care home and the care that we provide. As always, your comments are invaluable, thank you.


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Review from Sue D (Daughter of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priceholme offers a caring home for our mum. She receives kindness and is well looked after. Staff are very considerate to her needs. Food is always presented well and looks appetising.
Overall, excellent when care cannot be given at home.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for this lovely review of our little home on the seaside. You know how much we appreciate you and Mum and always love to see you visit.


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Review from T D (Son of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has a warm and nice room. This is always kept clean and tidy. She is treated with respect and dignity by all the staff. She likes the food and there is always a good choice of menu. I always feel she is safe and secure, and well looked after at Priceholme. There are activities she can join in most
days of the week. I would like to place on record my thanks to the management and staff for the way they handled the Covid-19 era. 11/10 marks.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you so, so much for this wonderful review. It’s always such a delight to care for Mum and to, of course, see you during your visits. You’ll never know how much we appreciate your lovely words.


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Review from Susan M (Daughter of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priceholme continues to give superb care and support for Mum. The manager is exceptional and caring, always available to chat if I have any questions about Mum's care. The team there are exceptional, such a happy, supportive group. A pleasure to visit and chat with them when there.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your wonderful words. It is always lovely to see you when you visit and we are so pleased that you can see how committed each and every one of us are to what we do.


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Review from Andy W (Son of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom will have resided at Priceholme for five years in July. I was advised by a nurse that Priceholme was by far the best all-around care home in her opinion. So glad I listened as she was 100% correct. The staff from the management down are first class and are so kind and attentive to my mom. She
often tells me how well looked after she is. She loves the food and enjoys giving some, sorry, all of the staff a telling off. So glad they understand her sense of humour. As I live abroad it puts my mind at rest knowing she is looked after by a high-quality group of people.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your review, as always, it’s greatly appreciated. Mum continues to keep us all on our toes, day in, day out. The home would not be the same without her. Hoping to see you soon.


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Review from Karen B (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Priceholme for just over 1 year. The year has been challenging for Mum, our family and the staff at Priceholme. We have worked closely together to make sure the best outcomes have been achieved and Mum is now settled and happy in this lovely home.
Mum is very well cared for by all
staff and we are grateful that we can rely on them to look after her.
As visitors we are warmly welcomed every time not only by staff but also some of the residents which is lovely and makes us feel part of the Priceholme family.
Thank you everyone for what you do for us all.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you so much for your kind and supportive words. The last year has been a journey, to say the least, but Mum is so, so strong. We always consider you to be part of our family, just as much as we do Mum.


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Review from Judith W (Daughter-in-law of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant cheerful staff.
Warm, safe environment.
Lots going on for residents.
Plenty of snacks and drinks available.
Multiple cosy private areas for residents and visitors to use.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your lovely comments about our care home, you’ll never know how much we appreciate your feedback. Your mother-in-law is a delight to care for and we always love to see all of her visitors.


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Review from Debbie B (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is happy in Priceholme. He does sometimes have a moan to me about some aspects... flavour of soup, or the fact fish and chips is more fish and wedges rather then chips! I enjoyed the fish I had one evening when I'd just finished work and popped in to see my dad. He also gets a little bored being
stuck inside but I do know the home is trying hard to get a minibus for trips out, once the weather perks up. He has an electric scooter that gives him freedom to pop into town. He really loves the staff, and they are always lovely to me too, always ready with a cuppa! He's not one for the activities but I think he's too picky, the staff member does a good job! Must be hard keeping everyone happy. Overall, very happy with Dad's care, communication is spot on. Management and staff are great.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for these wonderful words about our care home and the care we provide. Dad is well loved and such a gentle soul. Priceholme wouldn’t be the same without him.


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Review from Natalija P (Daughter of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pricholme is a wonderful small care home, they have looked after my mum for a few years now and have always done their best with her. I know Mum is safe and well looked after. The staff are very kind and friendly. I am always kept informed of any changes or concerns with Mum by the staff. I would highly
recommend this home.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your lovely words about our home, our staff and the care we provide to your mum. As ever, your words mean so much to us.


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Review from Peter M (Son of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priceholme is a wonderful care home with wonderful caring staff. I feel so lucky Mum was able to find a place here that she now considers her home. It is extremely reassuring for me that my mum is being so lovingly cared for. I have nothing but the highest praise for the manager and her staff.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your kind words about our home and the care we offer. As always, your feedback is greatly appreciated and we are so pleased you feel reassured with your mum's care.


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Review from Pauline A (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplary care is given to my mother with good support, dignity and compassion. Always well-informed about changes, treatments and medical visits for my mother. It's a pleasure to have a mother in this beautiful home. Every aspect is great. The staff, food and activities. I can not thank them all enough.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your kind words. I will certainly share this review with my team.


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Review from Chris M (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This will be the third year that Mum has been in Priceholme.
Living abroad it was always a concern for me, finding a home for Mum, just after Mum moved in covid hit, which meant that I wasn’t allowed to visit her for two years!
However, I really didn’t have to worry as everyone is totally invested
in making a home from home for all of the residents.
Having been last in the area in June 2023 for three weeks, I have been able to catch up with Mum and also participate in some of the activities which are provided.
Plus we have taken advantage of the beautiful garden and verandas as the weather was good.
I’ve always felt welcomed in the home and nothing is too much for the staff.
I’d definitely recommend Priceholme to anyone who is looking for a care home for their parents.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your continued support and positivity. We love it when you manage to visit and so does Mum. We are very pleased, as a whole home, with the newly updated external ground and always enjoy seeing our residents and their loved ones spending time there too. We look forward to seeing you in the next couple of months.


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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Priceholme is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Priceholme is calculated as follows: ( (218 Excellents x 5) + (34 Goods x 4) ) ÷ 252 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priceholme is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about Priceholme

What types of Care is Priceholme registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Priceholme provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Priceholme have?

There are 31 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Priceholme?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Priceholme to the centre of Scarborough?

1.1 mile(s) as the crow flies, distance by road may be significantly further.