Lifestyles

55/59 Wentworth Road, Scarcroft Hill, York YO24 1DG
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9.9 47 Reviews
  • Lifestyles, York
Lifestyles is a home for up to nineteen people with mental health and learning disabilities, schizophrenia, bipolar, personality disorders.

It is situated five minutes away from York city centre, which has great amenities, is close to the race course, and importantly has great access for travel links to all major towns and cities.

Lifestyles has a Good CQC rating (Sept 2022). The home has a dedicated staff team and a great set of residents, with a very warm and friendly atmosphere. They excel in delivering holistic, person-centred care and have a positive success with all their residents.

They offer in-house activities and work closely with community links for courses and social inclusion. The home provides regular social events with friends, family and neighbours.

They have an open door policy and warmly welcome any visitors or enquiries.

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Care Provided by Lifestyles

  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Schizophrenia
  • Speech Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Dove Care Ltd
  • Person in charge
  • Clare Bower (Manager)
  • Admission Criteria
    • Private, NHS, Council funding
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Lifestyles

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Visiting

  • Visitors very welcome to visit the home, will always be made to feel welcome to visit friends, family or simply view empty rooms.


Lifestyles Reviews (47)

Total of 47, showing 21-40
9.9

Lifestyles has a Review Score of 9.9 (9.916) out of 10, based on 24 reviews in the last 2 years. Over all time Lifestyles has 47 reviews.

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  • 7
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Review from M A (Sister of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A pleasant, homely environment with nice, hardworking staff who are very supportive.

Reply from Clare Bower, Manager at Lifestyles

Thank you so much.
That means a lot...and we will continue to strive with love care and happiness for all our residents..after all this is all about them.
Warm wishes


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Review from Patricia C (Mother of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is settled and happy at Lifestyles which she now calls her home. This was very marked as we returned from a short holiday to Bournemouth recently. She referred several times to looking forward to going home and seeing residents and staff, whom she had missed, even though she had enjoyed
the holiday and our time together.
Her social confidence is steadily increasing and several times she took the lead and ordered our meals and coffees. This, I believe, is due to the gentle encouragement and opportunities the staff create for social interaction both within the home and the community.
The staff work as a team to meet the physical, practical, and emotional needs of all in their care. My daughter thinks that Lifestyles is an enlarged family home where she is safe and can ask for help if she is concerned or worried. The positive impact that living at Lifestyles has had on my daughter and my well-being is overwhelming. I do appreciate the care she receives.

Reply from Clare Bower, Manager at Lifestyles

With sincere heartfelt thanks for your beautiful review. We endeavour to maintain all our love and very holistic person-centred care for everyone.
With many blessings.


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Review from R M (Sister-in-law of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was very clean and seemed to be really well run. Staff were friendly, caring and very good at including everybody in the activities.

Reply from Clare Bower, Manager at Lifestyles

I would like to take this opportunity to thank you for your lovely review. We always aim to ensure everyone is happy in their own home and will aspire to continue to do the best we can for all.
Warm wishes.


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Review from Stephen P (Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The room, the manager, the staff - everything pretty much really.

Reply from Clare Bower, Manager at Lifestyles

Thank you so much, that means a lot, we will always ensure you are at the heart of everything.
Many blessings.


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Review from Terry S (Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it here!

Reply from Clare Bower, Manager at Lifestyles

Thank you so much, as long as you are happy we are happy. Warm wishes, Clare.


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Review from J A (Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love Lifestyles.

Reply from Clare Bower, Manager at Lifestyles

Thank you for your lovely message. I am glad you are happy. Warmest wishes, Clare.


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Review from Keith W (Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Free and easy atmosphere.

Reply from Clare Bower, Manager at Lifestyles

Bless you....so glad you feel that way and may this long continue.
Many happy blessings Clare


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Review from Lynn J (Sister of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has lived in the care home for many years. It is a lovely friendly home just like one big happy family. They have just recently decorated it and it looks beautiful. They always make you welcome.

Reply from Clare Bower, Manager at Lifestyles

Thank you for such kind words...we really appreciate feedback in order for us to always make certain we are being a part of making this beautiful warm family atmosphere for everyone to be happy..especially our residents
Warm wishes.


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Review from D S (Brother of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit Lifestyles the staff informed me how my brother was doing. My brother said that the home was "feeding me lots and catering for all his needs". The home had a lovely smell, it too was clean and tidy. But what more can I say other than it was excellent.

Reply from Clare Bower, Manager at Lifestyles

Thank you for your feedback which is really lovely to read.
Warm wishes


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Review from N K (Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My room is nice and I like the staff.

Reply from Clare Bower, Manager at Lifestyles

This is so lovely to hear you are happy. Thank you.


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Review from A S (Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love it

Reply from Clare Bower, Manager at Lifestyles

Thank you so much. Long may your happiness continue.
Warm wishes


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Review from L S (Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like my bedroom.

Reply from Clare Bower, Manager at Lifestyles

I am so pleased you like your room, hope you stay happy.


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Review from M L (Resident) published on 5 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best place we lived in, or ever likely to live in.

Reply from Clare Bower, Manager at Lifestyles

What a truly beautiful statement..long may we continue.
Thank you so very very much.


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Review from M A (Resident) published on 5 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like all the staff at Lifestyles.

Reply from Clare Bower, Manager at Lifestyles

Glad you like your room... that makes me happy.


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Review from D S (Sister of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has lived at Lifestyles for a very long time under the care of the current management and staff. He has never been happier. His needs are catered for whilst maintaining his dignity. He is encouraged to engage in activities and he is also gently encouraged to better himself. My brother's attitude
is much more positive than it has been in years gone by.

Reply from Clare Bower, Manager at Lifestyles

How wonderful to hear this. It really is a pleasure to be a part of their care. We will long continue. Warmest regards


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Review from M A (Sister of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant helpful staff, warm caring atmosphere. A safe place that encourages residents to reach their potential and keep going.

Reply from Clare Bower, Manager at Lifestyles

How lovely to hear, may we maintain and continue to improve.


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Review from Peter G (Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a lovely home and is run by very good excellent staff and manager.

Reply from Clare Bower, Manager at Lifestyles

Glad you are happy.


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Review from Jean L (Mother of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has been living under the care of the above home and he is happy, settled and feels very safe. The care given is high quality and they address his various needs. When I go and visit the staff always answer my questions and they always give me their views about his problems if applicable. The
home is clean, nice and warm in cold weather. My son is happy he can always ask for help if he feels he needs advice or help.

Reply from Clare Bower, Manager at Lifestyles

Thank you so much for your kindness and support. This means so much to us for all our residents to feel safe, happy and settled.
May we continue this genuine sincere unconditional care and support.


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Review from Lesley F (Brother of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff to be caring and easy to get along with. My brother always appears to be happy and never really has a reason to complain. He has been in care for many years and being at Lifestyles has been very good for his well being and peace of mind.

Reply from Clare Bower, Manager at Lifestyles

Thank you for your feedback. This is extremely important to us to either improve or maintain excellent care which is paramount.
Warm wishes Clare Bower


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Review from Joe A (Father of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home provides my son with very homely facilities and he is extremely happy and content.
This care home provides all the facilities my son needs.

Reply from Clare Bower, Manager at Lifestyles

Thank you for your kindness and support. May we long continue


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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Lifestyles is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Lifestyles is calculated as follows: ( (265 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 287 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lifestyles is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Clare

Clare Bower

Job Title: Registered Manager

Joined: 2006

I am a quirky, unique, vibrant individual, I often have different hair colours and like to dress in a way that shows my bright personality as I like to think expression is impression. I have always naturally been drawn to helping people and chose to take this into my career choice. I gained the required qualifications and become the registered manager of Lifestyles in 2009. I strive with purity and humility to ensure I provide love and care in a holistic person-centred way. I genuinely do feel this is a vocation not simply a job or carer


Samantha

Samantha

Job Title: Deputy Manager

Joined: 2007

Hi, I started at Lifestyles from leaving school (yes it was a long time ago) as I always had an innate tendency to help people, I like to say that helping one person may not change the world but it could change that one person's world. I like to spend my free time out of work with my children, having days at the beach and walks in the woods. I became deputy in 2009 and chose to attend college later in life to access knowledge that would help me to provide an understanding of my work from a different perspective and hopefully help me in providing the best possible care I can. I love to listen to music and have fun, I am often described at work as the "animated life and soul of the party" which I believe makes for relaxed and happy surroundings, of course ensuring all individual's happiness and safety within professional boundaries.