Grimston Court

Hull Road, York YO19 5LE
Submit a Review
9.8 52 Reviews
  • Grimston Court, York
Grimston Court is a luxury residential care home, set in secluded private grounds on the outskirts of York. This impressive Grade II listed building was built in 1903 and the grand Jacobean features are maintained to the highest standards. Their 47 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.

At Grimston Court, they recognise the importance of recreational activities, and have a dedicated Lifestyle Coordinator, who plans each day based on the social, physical and emotional preferences and abilities of the residents, there is a full programme of events in and out of the home.

Their expert staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way. So come and visit Grimston Court, and discover your kind of home.

Show Grimston Court on the Map

Care Provided by Grimston Court

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 47 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Adam Janeway (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Grimston Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Grimston Court very much welcomes socialisation for residents, especially visits and trips out with their friends and relatives to support their overall wellbeing. Therefore, the home operates on an open-door policy meaning visitors can come along to the home and are welcomed in at any time of the day. Ideally, visits should be pre-booked to allow the care team to inform the resident and prepare for their visit. There are no current limits to the number of guests who can come and visit a resident, however risk assessments are in place for safety and infection control measures, if the home overall exceeds a certain capacity of guests. Please note in the case of an emergency or if a resident declines a visit, the home may ask you to reschedule.


  • Parking

  • Grimston Court has on-site parking.


Grimston Court Reviews (52)

Total of 52, showing 1-20
9.8

Grimston Court has a Review Score of 9.8 (9.773) out of 10, based on 13 reviews in the last 2 years. Over all time Grimston Court has 52 reviews.

Overall Experience

  • 35
  • 14
  • 0
  • 1
  • 2

Date Published

52
2
3
13
39

Review from Sue H (Daughter of Resident) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and the whole family were welcomed into the warm safe arms of Grimston Court. Staff are curious to know our loved ones and take every opportunity to form strong connections and get right to the heart of people, understanding what is important to them. Care is outstanding given by highly experienced
and dedicated staff, it's delivered in a kind, calm and confident way. Staff are vigilant, have pride in their work and always work as a team. Mum was so respected and loved by all the staff and always enjoyed some friendly banter. When I asked Mum if she felt cared for and looked after she told me "Oh yes". She would wink at staff when they brought her favourite biscuits or fruits and tea just as she liked it. Food always looks and smells great, there is lots of variety. Mum's room and belongings were cared for immaculately, the home too. Entertainment is excellent and always fun. Leadership and communication are truly outstanding. What a stellar team of superhumans. Thank you.

Reply from Wellburn Care Homes, Marketing & Activities at Grimston Court

Thank you so much for your heartfelt and thoughtful review of Grimston Court. We are truly delighted to hear that your mum and your family have experienced the personalised care and attention of our wonderful Grimston Court team. We deeply value your appreciation for our staff and management. Thank you for trusting us with your mum's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Grimston Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie B (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Grimston in September 2023 and I have nothing but praise for the team. Residents are shown dignity and care to a high level and there is an extensive programme of activities to keep everyone entertained. My Mum despite her challenges says 'she's happy' and that's all that
matters to her family.

Reply from Wellurn Care Homes, Marketing & Activities at Grimston Court

Thank you for sharing such positive feedback about your mum's experience at Grimston Court. It's heartwarming to hear that she is happy and receiving the care and dignity she deserves. The commitment to providing engaging activities and a supportive environment truly makes a difference in the lives of residents and their families. We appreciate your kind words and will ensure that this is passed on to the team at Grimston Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael B (Son of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management at Grimston Court are excellent and extremely respectful when supporting my mother. The home its facilities and its grounds are all very good and well kept. The food is well prepared and presented. Mother's room is nicely decorated and feels cosy. Overall, couldn't wish for a better
place for her. Many thanks to the manager and all the staff for making this difficult time in Mother's life easier than it would've been without their help.

Reply from Wellburn Care Homes, Marketing & Activities at Grimston Court

Thank you for taking the time to share your wonderful feedback about Grimston Court. We're thrilled to hear that our staff and management have been able to provide excellent care and support to your mother, and that she feels comfortable and cared for in her room. We're also proud of our well-maintained facilities and grounds,. It's a testament to our hardworking team that they've been able to make a difficult time more manageable. We appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah B (Daughter of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always able to call in to see my dad without letting Grimston Court know. I can see other residents around the home. There is never a bad feeling or atmosphere, the staff are always friendly and welcoming. I never feel like anything is being hidden from me.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Grimston Court

Thank you for your lovely review! We appreciate your kind words and are so pleased your dad feels comfortable and is happy with the care he receives at Grimston Court. We will pass on your message to the rest of the team, which will be much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris G (Daughter of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Grimston Court for five years. During this time, she has always received excellent care and support from the very caring staff.
I would unreservedly recommend Grimston Court to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J A (Sister of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is looked after very well, considering the condition she is in. For the last two years, she has spent most of her time in bed. The condition of her legs is monitored well by the staff, and the practice nurses visit every other day to change her bandages. And any deviation in her condition
is always given to me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Son of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Grimston Court. Professional and nice atmosphere, clean, well-kept, beautiful grounds surrounding the picturesque building. Staff very friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pippa D (Power of Attorney of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The demeanour of all the staff we have encountered has been friendly, professional and humane. The vigilance for the well-being of my friend has been very comforting and I have been kept well informed. He has been able to get back to a sense of himself because of the care he has received and is able
to consider next steps, in a way we wouldn't have imagined when he arrived here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Emma H (Daughter of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad seems very happy and settled here at Grimston Court. The staff have a great rapport with him. He'd like more variety in the activities if possible. As visitors, we are always made to feel welcome. Thank you.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Grimston Court

Thank you for sharing your positive feedback with us. We're delighted to hear that your dad is happy and settled at Grimston Court. We appreciate your suggestion regarding the variety of activities and we'll certainly take it into consideration, as we are always looking for ways to enhance the activities we offer.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Son of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care, respectful and all delivered with dignity. Mum really enjoyed her stay, I only wish it could have been for longer. Many thanks to you all.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Grimston Court

Thank you so much for sharing your positive feedback regarding your mother's stay at Grimston Court. We pride ourselves on care delivered with respect and dignity, so we are delighted she enjoyed her time with us. Once again, thank you for your kind words - we will make sure to pass these on to the rest of the staff at Grimston Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah B (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent respite care for twelve days for my 92-year-old mum. Wonderfully cared for, Mum enjoyed the luxury of a bath which she cannot have at home. Hairdresser did her hair. She loves the food, the staff are so attentive and she could not be in better hands.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Grimston Court

Thank you for taking the time to leave such a lovely review about your mother's twelve-day respite stay at Grimston Court. We are so pleased she received excellent care during her stay and that she enjoyed the luxuries and attention that made her feel special! Thank you once again for your kind words - we will make sure to pass these on to the rest of the staff at Grimston Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen D (Son of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been very nervous and full of dread about Mum going into a home. Having only visited a couple many years ago to visit certain relations, they did not make a good impression. But, wow! Grimston Court have certainly changed all that. What an absolutely fabulous place. My mum is so happy
and full of life since being there and I know how much she loves it. I have a real piece of mind knowing Mum is at Grimston and don't have to worry one bit! Thank you team Grimston.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Emma M (Daughter of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely to see everyone singing along with the singer and having an armchair boogie. The family love the Facebook posts showing what our loved ones get up to. My dad has always loved animals and it's great to see him handling them when they visit. Keep up the good work, Team Grimston.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Grimston Court

Thank you so much for your lovely review of Grimston Court - we are so pleased your dad is enjoying his time with us and is taking part in our activities program. We will make sure to pass on your kind words to the rest of the team at Grimston Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard L (Son of Resident) published on 22 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody has looked after my mother really well and are a credit to the care home. I have no complaints at all.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Grimston Court

Thank you for the positive feedback, Richard - we are glad to hear your mother is comfortable at the home and feels well cared for, as the team at Grimston is always working very hard to make sure every resident is happy and well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine D (Daughter of Resident) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at this lovely care home for around 4 months. My brother and I were so impressed with the care and attention she received whilst there. My mum really enjoyed her time there - she really loved the staff, she told us all often enough. Unfortunately, my mum had to stay in a few different
care homes and this was the best one by miles. Whenever we telephoned we were always impressed with all the staff. They were very knowledgeable with what was going on with my mum and you could tell they really cared. My mum had a really lovely room and the grounds are so beautiful. Thank you to all the staff at Grimston Court, you really should be recognised for your brilliant work ethic and care towards the elderly.

Reply from Wellburn Care Homes, Marketing Co-ordinator at Grimston Court

Thank you for the kind words, it's wonderful to hear that your mum enjoyed her time with us - we loved having her! We will pass on your lovely message to the rest of the team, it's always very encouraging when someone has good things to say not only about the home itself but also about appreciating the staff's hard work.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lindsey W (Daughter of Resident) published on 18 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Grimston Court for 4 years. He was very contented there and became extremely fond of the staff. The carers were wonderful and always compassionate. They were fantastic throughout the pandemic and it was so reassuring for the family to know that my father was being so well cared for
during that time.

Reply from Isobel Moran, Marketing Co-ordinator at Grimston Court

Thank you so much for your lovely review of Grimston Court. We are very glad your father enjoyed his time with us. I will pass your kind words onto the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan R (Daughter of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been looking after my mam for a few weeks now. She is very well cared for. I can't thank the staff enough for their excellent care and attention. They are always helpful when I phone. mam always speaks highly of staff and the good food. I'm quite happy for my mam to be there.

Reply from Charlotte Frankland, Marketing Executive at Grimston Court

Thank you for your review of Grimston Court! I will pass your comments onto the team x


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T F (Son of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great and very helpful staff. Lovely property and gardens.

Reply from Charlotte Frankland, Marketing Executive at Grimston Court

Thank you for your review of Grimston Court! I will pass your comments onto the team x


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pam M (Daughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very grateful for the care Mum has received over the last five years. It was traumatic for her to have to move to residential care with dementia, but she has been in very good hands and has been consistently helped to make her home here. The staff are kind and reliably thoughtful. Thank you.

Reply from Charlotte Frankland, Marketing Executive at Grimston Court

Thank you so much for your lovely review of Grimston Court! We are so pleased your mum is happy with us!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K K (Daughter-in-law of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure to visit. Kind, helpful and friendly. Staff are all lovely.

Reply from Charlotte Frankland, Marketing Executive at Grimston Court

Thank you for your lovely review of Grimston Court. I will pass your comments onto the team!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Grimston Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.773 for Grimston Court is calculated as follows: ( (124 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 154 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grimston Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Grimston Court

What types of Care is Grimston Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Grimston Court provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Grimston Court have?

There are 47 Single Rooms.

What are the Facilities & Services at Grimston Court?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grimston Court to the centre of York?

3.3 mile(s) as the crow flies, distance by road may be significantly further.