The Chesters Care Home

418 Durham Road, Low Fell, Gateshead NE9 5AJ

9.0 29 Reviews

Funding & Fees Guide for The Chesters Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £995 – £1,050
Self-Funded Residential Dementia Care £995 – £1,150
RESPITE Self-Funded Residential Care £995 – £1,050
RESPITE Self-Funded Residential Dementia Care £995 – £1,150

Fees are reviewed on a regular basis to reflect changes in costs and are subject to change. Please contact The Chesters directly to discuss fees and vacancies.

(these prices are only a guideline, please contact The Chesters Care Home to find out the exact price for your requirements)

Facilities

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Phone Point in own room

Residents Internet Access

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Harold S (Friend of Resident) published on 5 October 2018
Submitted via Website • Report

Overall Experience

The Chesters is unique in that it delivers what it says. "personal care in a home environment". This is achieved because the staff are well motivated and led from the front by management. All the staff create a sense of belonging, to residents and this is evident when one first walks through the doors.

Families are kept well informed of their loved ones well being and interaction at all levels helps to create the warm and caring atmosphere.
The length of service by staff speaks for itself and demonstrates the ethos of care at The Chesters.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise C (Granddaughter of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience

My nana lived in The Chesters for approx 2 years. Myself and my family cannot put into words how grateful we are for the care she received during her time there. Sadly my nana passed away there last Christmas Eve and even during this difficult time the management and care staff were there showing their

support. Myself and the family cannot thank the staff enough for all there hard work and kindness... keep up the good work :)

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R P (Son of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience

An extremely well run, caring home. Residents are well cared for and I have recommended this home to several friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H M (Daughter of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience

Both my father and my aunt until recently have been residents at the home. My aunt died in the home and over a three week period the care they gave her was exceptional. My father still resides in the home he suffers from vascular dementia and cannot walk. He can be extremely awkward but the staff still

treat him with respect and always make sure his personal needs are dealt with, with dignity. I cannot fault this home. They all go out of their way to keep us informed of dads appetite and medical needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geoff S (Son of Resident) published on 12 March 2017
Submitted via Website • Report

Overall Experience

My mother has been a resident at The Chesters Care Home since January 2016 and has been looked after very well. The manager and her staff are always approachable and are available to assist with requests from visitors. The staff all seem to be well trained and are very caring towards the residents,

and try to encourage their involvement where possible in activities at the home. My mother has a lovely room with a wooded aspect and she eats well in the pleasant dining room at the Home. Residents are treated with dignity by the staff and a peaceful atmosphere is engendered within the Home. The Home's owners take a genuine interest in the residents at their home and are often on site. Whilst everyone will undoubtedly have their own requirements, I have no hesitation in recommending the Chesters.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L O (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience

My mother has been in this care home for just over a year now and her well-being has improved tremendously during this time. She is looked after by kind and caring staff - and yes - these staff do actually care - it's not just a job for them. They are lead by a very good manager (hands off other care

homes - this one's ours!).

The entertainment is marvellous, Mam has been taken out for meals, gone to the cinema, and enjoyed many entertainers brought in on a regular basis. There are no nasty smells in the home, it is lovely and clean and my Mam is very happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie H (Daughter of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience

My father died in the Chesters on January 7th, 2017. He had been in The Chesters for eleven wonderful months. I saw wonderful because that was both his and my experience of being there. My father had dementia and was physically frail and all of his needs were met by the professional, diligent kind and

caring staff. The manager had a great team of staff who are dedicated to their job. This includes domestic, laundry and kitchen staff along with carers. All follow the same ethos of the residents being a priority. My father was always clean, comfortable and well nourished in this excellent home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole J (Daughter of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience

We are very happy with the care provided. The atmosphere is warm and welcoming. The staff are friendly, well trained and treat residents with respect. Good home cooking and regular meal times are focal points of the day. Regular in-house activities include the tailor-made morning paper ("The Daily Sparkle"),

quizzes and guest entertainers in the afternoon. Our very first impression - on visiting The Chesters, was that this is "homely" care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra G (Daughter of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience

Without doubt each visit to Chesters gives peace of mind with regard to best care for mam. What more can a family man want from a care home. The manager and her staff are approachable, helpful and always have time for you making their very demanding job seem easy a skill in itself. We love visiting

mam at The Chesters and know she is in a great environment receiving everthing she needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

The Chesters Care Home

Care Provided by The Chesters Care Home

Good to Know

Funding & Fees Guide for The Chesters Care Home

Facilities