Heather House

Cheshire Avenue, Barley Mow, Birtley, Chester le Street DH3 2BA
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1 Review
  • Heather House, Chester le Street
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Care Provided by Heather House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 12 Service Users
  • Primary Care Categories
  • Learning Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (12)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Heather House Reviews (1)

Over all time Heather House has 1 review.

Overall Experience

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Date Published

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Review from L H (Relative of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service provided is 1st class with friendly, helpful staff.
The management has an open door policy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Heather House

What types of Care is Heather House registered for?

Respite Care, Learning Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Heather House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Heather House have?

There are 12 Single Rooms.

What are the Facilities & Services at Heather House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Heather House to the centre of Chester le Street?

1.7 mile(s) as the crow flies, distance by road may be significantly further.