Eighton Lodge

Low Eighton, Gateshead NE9 7UB
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9.8 82 Reviews
  • Eighton Lodge, Gateshead
Eighton Lodge is a stunning 19th Century home, which sits in 1.5 acres of private land, directly opposite the Angel of the North. The 45 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting. With sumptuous views and award-winning gardens, Eighton Lodge is set in semi-rural surroundings and offers exquisite luxury and comfort.

At Eighton Lodge, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.

Their expert staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way. So come and visit Eighton Lodge, and discover your kind of home.

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Care Provided by Eighton Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kalee Herron (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Eighton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private parking on-site available.


Eighton Lodge Reviews (82)

Total of 82, showing 1-20
9.8

Eighton Lodge has a Review Score of 9.8 (9.816) out of 10, based on 41 reviews in the last 2 years. Over all time Eighton Lodge has 82 reviews.

Overall Experience

  • 61
  • 17
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Date Published

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Review from M G (Wife of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming. All the staff smile and greet you when you enter. You can feel this warmth in the whole atmosphere. Residents, visitors and staff all socialise in the lounge area - so you gradually get to know everyone's name. The food is very good too. I feel Eighton Lodge is very well manged - its
a happy ship!

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with the care at Eighton Lodge. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.


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Review from S W (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to this care home in November, and the staff have been exceptional in their care and management of him. There is a really family feel to Eighton Lodge, and the staff genuinely seem to care for all the residents. The activities and sing-alongs bring a huge amount of happiness to the residents
who respond to the music and singing. I feel very happy that my dad is living here.

Reply from Wellburn Care Homes, Admissions Officer at Eighton Lodge

Thank you so much for sharing your heartfelt review! We are truly delighted to hear that your dad has found a home at Eighton Lodge and that our staff have made such a positive impact on his care. We're thrilled to know that the family atmosphere and engaging activities, like the sing-alongs, bring joy to our residents. Their happiness and peace of mind are our top priority, again thank you for your kind words, we'll ensure to pass this on the team at Eighton Lodge.


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Review from D R (Wife of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During this upsetting painful time for us as a family, the staff have been nothing other than first class with my husband and our family. I really cannot recommend them enough.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your loved one's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.


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Review from P R (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During a very worrying time for my dad and us as a family. The staff have been nothing less than first class helping us as a family during this extremely difficult time.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.


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Review from L H (Sister of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good home. Staff are always pleasant. They are always happy to help.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience of our home. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.


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Review from C C (Son of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff - very friendly and helpful. They will go out of their way to help whatever your needs may be.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your loved one's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.


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Review from D S (Relative of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is for The Manor. The Young Onset Team are amazing. I have found the team to be caring, kind, mindful, generous, considerate, proactive, supportive, creative, hard working, helpful and responsive. This also extends to Eighton Lodge Team and Management. Food and activities are to a high standard.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words and support! We're thrilled to hear that you've had such a positive experience of our dedicated young onset dementia home, The Manor at Eighton Lodge. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.


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Review from June S (Cousin of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Eighton lodge Manor is a truly beautiful, well appointed and equipped facility, but you can't get a sense of the team behind this amazing home just looking at the website, it is them who make this place exceptional. My cousin was admitted with Alzheimer's at a young age and has settled very well
due to every member of staff showing respect and genuine care for her and the residents. All the rooms have a lovely homely feel about them and the bedrooms with on suites are spacious and attractive. The gardens are beautifully maintained and accessible with a beautiful decking area to enjoy BBQ'S during the summer months. The management team at the Manor have been sensitive, supportive and kept me updated with her progress while she adjusts to her new journey through life. With all my heart thank you all.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your heartfelt review and your support! We're thrilled to hear that you've had such a positive experience of our dedicated young onset dementia home, The Manor at Eighton Lodge - thank you for trusting us with your cousin's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.


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Review from Graeme M (Son of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Eighton Lodge now for over 4 years and in that time the staff who looked after him, and the care he receives, is nothing short of exceptional. He is very happy there and wouldn't dream of moving him anywhere other than Eighton Lodge

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.


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Review from W W (Son of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the oil filled radiators were put in mam's room it is much more acceptable and cosy. I have no complaints the way mam is cared for and treated. Personally I am very happy with all that is done for mam.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.


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Review from J D (Daughter of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father uses the Eighton Lodge 2 afternoons a week. He looks forward to going and is always greeted with a smile and a very friendly welcome. This service has been fabulous and a huge help to the family. The home always smells and looks immaculate. Sometimes activities are going on during his visits,
and this gives him enjoyment and peace of mind to the family as his mobility is limited. I love seeing his happy face photos on social media. 100% recommendation from us.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your lovely review. We're so glad your father is enjoying his visits to Eighton Lodge, he is always welcome! We hope he continues to visit and keeps smiling! I will make sure to pass on your kind words to the staff at Eighton Lodge.


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Review from Imelda F (Daughter of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean and the staff are all fantastic caring and friendly. Meals seem very nice and always plenty of choice. Snacks are available 24/7 to all residents, tea and coffee are offered which is a nice thought. The grounds are immaculate and very well-kept. Trips are available to get residents
out and about.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you for taking the time to leave a review. We are so pleased to hear you are more than satisfied with our home and what we offer. Thank you for putting your trust in us, I will pass on your kind words to the staff at Eighton Lodge.


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Review from J H (Wife of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband went into Eighton Lodge Care Home his care has been excellent. All the staff and management are so helpful and very good and friendly. They keep me in thought with everything about my husband's care. He is very happy and settled there his care is outstanding. Thank you to all the staff
and management.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you for taking your time to leave a lovely review about our staff. It's so important to us that your husband as well as your needs are met. We'll ensure that these kind words are passed on to the team at Eighton Lodge.


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Review from Vincent M (Husband of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed with all aspects of the service provided at Eighton Lodge, especially the caring and personalised relationship between carers and my wife. The management is efficient and personally involved with the residents, and carers seek out resourceful opportunities to help residents and
to solve their problems. The buildings are clean and well-maintained and the surroundings constitute a very pleasant environment for residents. Attention to the individual needs of residents on the part of all the carers is very impressive, especially the cheerfulness shown in relationships. My wife is in an advanced state of dementia, but she is genuinely liked by all the staff in spite of her difficulties. I am grateful to Eighton Lodge for all their work.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your heartfelt and thoughtful review of Eighton Lodge. We are truly delighted to hear that you and your wife have experienced the personalised care and attention. We deeply value your appreciation for our staff and management. Thank you for trusting us with her care it means a lot to us. We'll ensure that these kind words are passed on to the team at Eighton Lodge.


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Review from M D (Son of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother lived at Eighton Lodge for 3 1/2 years. I found the staff to be very helpful and professional when I visited. When I rang the speak to my mother they always were very helpful ensuring I could. I feel she was looked after with care and compassion as she inevitably deteriorated. The staff were
all very sympathetic after she passed which made the practicalities easier to deal with.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you for sharing your experience at Eighton Lodge. It's heartening to hear that you received such compassionate support from the staff during your mother's time there. It's reassuring to know that she was in caring hands during her time at the facility. Your kind words will surely mean a lot to the staff and we'll ensure your kind words are passed on to the team at Eighton Lodge.


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Review from Jill R (Daughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident in 2020 just before the pandemic. Here you aren't just a resident but part of the Eighton Lodge family and that goes for us as relatives too. I live abroad and they constantly ensured that I saw mum on camera and had regular updates. The rooms and the grounds are amazing not to
mention the activities they do. Mum passed this July and we couldn't have chosen a better place with nicer people to spend her last days. From the bottom of my heart, I cannot recommend this home and its staff enough. Anyone looking for a care home should look at Eighton Lodge Care Home.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your heartfelt review. We are deeply saddened by the loss of your mum, but we are truly honoured that you chose Eighton Lodge as her home. Our team strives to create a family atmosphere for both residents and their loved ones, and it means the world to us to know that we were able to support you and your mum during such a challenging time. Your kind words about our facilities and activities reinforce our commitment to providing a nurturing environment. We'll ensure that the team at Eighton Lodge receive this positive, heartfelt review


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Review from J K (Granddaughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff always try and provide entertainment for the residents and create a friendly environment in the living room.
They communicate well with me.
The home is well-maintained.
My grandmother's health has improved since being at the home.

Reply from Wellburn Care Home, Marketing & Activities at Eighton Lodge

Thank you so much for your wonderful feedback! We're thrilled to hear that our staff's efforts in providing entertainment and fostering a friendly atmosphere have made a positive impact on your grandmother's experience. It's also heartening to know that communication has been effective and that the home is well-maintained. Most importantly, we're overjoyed to hear about your grandmother's health improvement. We truly appreciate your kind words and will ensure this positive feedback is passed on to our team at Eighton Lodge.


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Review from G H (Son of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent first class. Dad is looked after extremely well. All the staff are fantastic. he loves it here! Thank you all.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

We are thrilled to hear that you and your dad have had such a positive experience at our care home! It means the world to us that he feels loved and well cared for by our team. Thank you for taking the time to share your feedback - it's invaluable to us! and we'll be sure to pass this on to the team at Eighton Lodge.


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Review from S W (Son of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of this care home from the day my father and I came to view it, the staff have been nothing short of amazing. Everyone always goes over and beyond. I do have experience of other care homes as my mum and sister have stayed in different ones. I can only say this is by far
the best.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

We are thrilled to hear that you have had a truly exceptional experience at our care home! It's wonderful to know that from the initial viewing to the present day, our staff have consistently gone above and beyond to provide outstanding care and service. We're grateful for your kind words and look forward to continuing to provide a warm and welcoming environment and we'll ensure to pass on your feedback to the team at Eighton Lodge.


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Review from J E (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eighton Lodge has a very caring environment all the staff and management have been extremely supportive. There is always a cheerful homely atmosphere. Mum is treated with kindness, respect, and dignity at all times. The staff has worked together as a team to keep her happy, comfortable, and content.
Every effort is made to offer residents mental stimulation. There are organized activities each week. Mum really enjoys the live entertainment, especially the Elvis tribute artist. The home-cooked food is exceptional and individual preferences are catered for.

Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you've had a positive experience at Eighton Lodge and that our staff and management have been able to provide a caring and supportive environment for your mum. We're particularly pleased to hear that our activities, including live entertainment, have been enjoyed by her, and that our food has been to her liking. We're committed to providing the highest level of care and comfort for all our residents, and it's great to know that we're achieving this goal. We're also grateful for your kind words about our staff, and we'll be sure to pass these on to the rest of the team at Eighton Lodge.


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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Eighton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for Eighton Lodge is calculated as follows: ( (399 Excellents x 5) + (81 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 484 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eighton Lodge is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (2)

Kalee

Kalee Herron

Job Title: Home Manager

Joined: 2021

Kalee’s journey with Wellburn Care Homes started in November 2021 as Deputy Manager at Ryton Towers care home. As of 2024, Kalee is now the Home Manager of Eighton Lodge. Having worked in the care sector for 14 years before joining Wellburn, Kalee brings a wealth of knowledge and experience in providing excellent residential care.


Qualifications include:
- NVQ Levels 2, 3
- Specialises in a Level 2 dementia qualification
- Level 2 Medication
- End-of-life champion


Keren

Keren Mills

Job Title: Deputy Manager

Joined: 2018

Keren's journey with Wellburn Care Homes started in 2018 working for Whorlton Grange before being made Team Leader shortly after joining. Keren then moved over to our Eighton Lodge home in 2022 before being promoted to Deputy Manager of Eighton Lodge in April 2022.


Qualifications include:
NVQ Levels 2 and 3
Train the Trainer


Frequently Asked Questions about Eighton Lodge

What types of Care is Eighton Lodge registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eighton Lodge provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Eighton Lodge have?

There are 47 Single Rooms.

What are the Facilities & Services at Eighton Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eighton Lodge to the centre of Gateshead?

3.2 mile(s) as the crow flies, distance by road may be significantly further.