Hadrian House

Garden Street, Blaydon-on-Tyne NE21 4AG
Submit a Review
9.5 42 Reviews
  • Hadrian House, Blaydon-on-Tyne
Hadrian House in Gateshead is a warm and welcoming care home. The skilled team provides short-term and permanent residential care, as well as care for people living with dementia.

Every aspect of your loved one’s care and lifestyle at Hadrian House is tailored to their needs and wishes. The team plans activities around their hobbies, creates menus to include the dishes they like, and designs care plans that give them the support they need while getting the most out of each day.

In addition to cosy seating areas where residents can relax or catch up with visitors, the bedrooms are comfortable and spacious, and each has an en-suite bathroom. Some open onto the secure gardens, which are lovely for enjoying some sunshine or bird watching.

Show Hadrian House on the Map

Care Provided by Hadrian House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Jane Fox (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (63)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Hadrian House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,240
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,290

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Hadrian House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Hadrian House Reviews (42)

Total of 42, showing 21-40
9.5

Hadrian House has a Review Score of 9.5 (9.548) out of 10, based on 13 reviews in the last 2 years. Over all time Hadrian House has 42 reviews.

Overall Experience

  • 33
  • 7
  • 1
  • 0
  • 1

Date Published

42
2
11
13
29

Review from J D (Daughter of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Due to restrictions cannot fully comment on facilities, activities, food etc. Staff are very friendly and seem to care about the residents but as my mother went into care in lockdown I cannot comment on everything as limited access.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian S (Son of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in Sussex, so visiting Mum is difficult. We have daily phone contact, and the staff are always pleasant and helpful. They recognise my voice and always exchange pleasantries before passing me over to Mum.
On the occasions we have managed to visit, they have been friendly and welcoming. Even
staff on their break outside the house say hello and ask if we are ok. Mum's room has always been clean, tidy and her personal belongings clean and well cared for. The Covid protocols have always been evident.
Mum is always treated with respect and encouraged to take part in activities. They cope well with her dementia. As far as we've seen, this applies to other residents too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gina D (Daughter of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mam is a resident in Hadrian House, I can not speak highly enough of the care she is receiving. All the staff are friendly and so caring, the communication is excellent, my Mam is happy and has made lots of new friends. She is doing all sorts of crafts, from making pictures to decorating buns, she
joins in with all the activities. It is a very happy place to be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Daughter of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always have a very good experience when visiting my mother in Hadrian House, Blaydon. The staff are always very nice, friendly and always are very respectful of my mam. I also had an elderly aunt who was a resident in this care home for many years until she sadly passed away therefore when my mam
needed 24 hours care me and the family did not hesitate choosing for my mam going into this care home. I also know that a lot of the staff have been there many years which tell a story in itself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine P (Daughter of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family can't fault the staff or care provided for our mother. A lovely, clean, friendly place and very well run especialy in these times of Covid. As the extra work the staff have to do can't make it easy. Our mother is happy and well cared for and we are so grateful for that.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan J (Daughter of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident for almost 11 months and the improvement in her health both physically and mentally is wonderful to see.
She struggled greatly during the lockdown living alone and not able to go out and attend a local day centre while suffering from dementia.
The staff have welcomed
her and our family during a very difficult time especially when we were unable to visit, talking to her regularly on the phone.
It's a great relief to us knowing she is safe and well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D T (Daughter of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to write a few words to express our gratitude to Hadrian House for all the love, attention, professionalism from carers and staff at Hadrian House. The end of life care was exceptional and she was treated with dignity and love. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Daughter of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Open day very good. All the residents were there and had a very good singer who had some residents on their feet dancing. The staff were spot on.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from George W (Brother-in-law of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly and efficient. Any minor complaints dealt with immediately. Had a lovely afternoon at the open day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy B (Daughter of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and manager at Hadrian are excellent. My mother is quite demanding and I worry she may be putting onto the girls, but they all assure me that she is no bother to them. When walking into Hadrian it always smells nice. I am happy that there are activities and days out for the residents as I
can imagine the boredom. Very happy overall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H S (Regular Volunteer) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for in Hadrian House from September 2013 until her passing in Jan 2018.
I continue to come here every two weeks to visit and see residents and staff.
My mother, who had dementia, was very well cared for and treated with dignity and respect at all times.
Very fond memories and
staff always on hand and always cheerful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret M (Son of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Hadrian House in March 2018. The staff are very friendly and caring. The food is excellent. All of our family have nothing but the highest of praise for the standard of care she has received. She has settled really well and is very happy and safe and we are all made to feel very
welcome any time. A big thank you to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lyn J (Daughter of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Hadrian House last year, July 7th. She was keen to be here. For the next 7-10 days, she was a bit worried - kept asking "why are we here?". Then, almost immediately, Mum had settled down. The carers and staff are just wonderful. They smile and talk to the people. The rooms are very clean.
Lots of people love the food, with sensible portions. People are being looked after with care, fun and support. Shower and bath are very suitable. Carers and people have good times of laughing. Hadrian House seems to be very well managed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen F (Son of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother transferred in from a lower dependency care home. She settled in very well. She is well cared for by caring staff in excellent facilities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie I (Sister-in-law of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff, I find everyone very helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B S (Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came into this home it was not what I expected, I expected something your grandmother would say, such as stay away from places like that. The staff here are second to none. I would rate this place second to none.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joe T (Son of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and helpful and the home appears to be well run and maintained.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter B (Nephew of Resident) published on 29 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been in Hadrian House for 6 months and during that time has received excellent care. The home is very well run and a credit to all who work there.
Caring staff who have at times a difficult job always seem to find time for individual residents needs and I have seen many acts of kindness
over the months.
It is a safe and caring environment for my uncle and I would have no hesitation in recommending it to anyone in a similar position.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue B (Daughter of Resident) published on 20 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management could not have done more to help me arrange suitable care for both of my parents with their differing dementia and general old age needs. They continue to be kind and attentive to them both, giving me peace of mind. This home manages to combine a bright and clean environment with
a high standard of care. All staff are friendly and seem to take a real interest in their elderly clients, despite their significant workloads.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marion S (Daughter-in-law of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has lived at Hadrian House for just over a year and I am very satisfied with the care she has received. The staff are very busy with many demands on their time, but they aim always to be responsive. It does mean though that it is sometimes difficult to get through to speak to my mother on
the phone. This is particularly important to me as I live at a distance.
We feel that the staff know her, are kindly and attentive and allow her to be as independent as possible. The home is clean and well run with a welcoming ambience. It is bright and airy and the wide corridors make it easy to move around. My mother enjoys the view from her room and especially from the large sitting room windows which give a view of the activity in the village below and a vista of the landscape beyond - all of which keeps her engaged.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Hadrian House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.596 for Hadrian House is calculated as follows: ( (108 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 146 Ratings = 4.596

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.952 Points relating to the number of positive Reviews for Hadrian House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 12 Positive Reviews ÷ 12.6 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Jane

Jane Fox

Job Title: Home Manager

Joined: 2014

I joined Care UK in 2014 as I knew it was a great company to work for. It was rapidly becoming the number one care provider in the UK (which it’s subsequently achieved) and I wanted to be on board!


I’m an experienced home manager and have also worked as an operational manager in a housing association. I think to be a success in this role you need to be a combination of things: kind and caring, as well as organised, driven and innovative.


I love working at Hadrian House. We have a wonderful team here, who I’m hugely proud of, and I enjoy all day every day. We’re working hard to achieve our goals, and evidencing the great care we provide, so we’re ready to match – or hopefully enhance – our rating at our next CQC inspection.