Eothen Homes

45 Elmfield Road, Gosforth, Newcastle upon Tyne NE3 4BB
Submit a Review
9.8 52 Reviews
  • Eothen Homes, Newcastle upon Tyne
Eothen Homes in Gosforth provides day care, respite care and rehabilitation care for older people.

A purpose-built building provides residents with spacious bedrooms and en-suite facilities, as well as large gardens and outdoor sitting areas.

The home has a pleasant interior and a friendly team of staff, committed to high standards of Christian care. All carers are highly-qualified and resourced to meet exceptional standards.

A versatile approach to daily living allows residents to personalise their own surroundings, while there is also access to assisted bathing and showers for anyone with mobility issues.

Care Provided by Eothen Homes

  • Type of Service
  • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 37 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Louise Hearl (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Funding & Fees Guide for Eothen Homes

  • Weekly Charges per Person
    • Self-Funded Residential Care £990 – £1,063
    • RESPITE Self-Funded Residential Care from £1,089
  • Double room occupied by 1 person - £1063 per week


  • (these prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 52, showing 1-20
9.8

Eothen Homes has a Review Score of 9.8 (9.815) out of 10, based on 24 reviews in the last 2 years. Over all time Eothen Homes has 52 reviews.

Overall Experience

  • 42
  • 9
  • 1
  • 0
  • 0

Date Published

52
6
12
24
28
Overall Experience  Overall Experience 5.0 out of 5

It was a huge step to go from living independently to residential care, but following a fall, a stay in hospital and a decline in my Aunt's health it was clearly time to review her care arrangements. I need not have worried as Eothen have been there to support us every step of the way. As a consequence
my Aunty settled so quickly, she and I have felt very welcomed into the Eothen family. To start with the Eothen building and grounds are immaculate, but it's the staff that really make this place so special, they treat their beloved residents with dignity, respect, kindness, compassion and above everything love. I could not be happier with the care given and look forward to lots more special times with my Aunty at Eothen. The staff here should be very proud of the difference they make to the lives of their residents and the peace of mind they give to their families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

All questions were answered during the review. Very happy with the care mum is receiving.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I have been very impressed with the standard of care provided by the staff at Eothen. This has made a very difficult decision for our family more positive than we had anticipated. I feel that mums transition with her multiple needs both emotional and physical has been helped by the care that she has
received. when there have been issues they have been resolved and most importantly mums views and needs have been respected and met. We feel confident that as her needs change the staff will be proactive and response - so important as Eothen is now her home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough for this care home, having visited 9 homes in the North East and experiencing the care of one before my mum moved here, this was definitely the best. My mum receives care from staff who really want to do the best for her. The manager of the home has high standards and expectations
and her leadership style ensures residents needs are prioritised and that dignity and respect are at the forefront of everything they do. This home is about good quality care, with staff that really do care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Eothen Home in Gosforth for nearly two years until his death, and I have nothing but praise for the Home and all of the staff. It is well managed, professional, spotless, but also relaxed, friendly and welcoming. All the staff got to know my father well and really cared for
him, night and day. He had medical care when he needed it, but it was the care staff at the home that were so wonderful as they got to know my father and his needs. Their care and respect for him and their support for the family as he died was exceptional and I cannot thank them enough for all they have done to make his last couple of years comfortable, enjoyable, independent and dignified. I would not hesitate to recommend Eothen Gosforth.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with Eothen Gosforth. All my mother in law needs are taken care of. The staff are very attentive, patient and kind. There are numerous activities arranged, catering for all interests.The staff actively seek ways to improve the residents quality of life - nothing is too much trouble.
Looking at other homes in the area, I believe that Eothen represents excellent value for money. I would not hesitate to recommend Eothen Gosforth to other families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The home is spotless and is super clean. Very tidy and a great organisation. The home is well managed and very well looked after. The residents are also well looked after. The food they get is great. The care they get is great and to a very high standard. They still have some independence whilst getting
cared for. Definitely recommend Eothen Homes and would consider it if anyone needed some recommendations for a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Dad has lived here for over 2 years and what a wonderful place this is! It's a lovely community, residents, carers, domestic staff and those in the office - so friendly and caring. A great big thank you to all the staff for your care and kindness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Eothen for nearly two years, the service and care is exemplary - all members of staff are very helpful and friendly with first-class resident care Etheon Homes has an excellent reputation and I can honestly agree what a lovely place, our dad couldn't be better looked after

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Eothon was recommended to us by several professionals. I have been in many care homes and expected Eothan to be similar, but it isn't. It is very homely and welcoming and has a peaceful relaxing atmosphere. The building is situated in lovely surroundings and is well-maintained and clean. The bedrooms
are roomy and warm and all look out onto exceptionally well-designed and maintained gardens, which the residents can walk or relax in. There are varied activities every day, in spacious lounges. The dining room is pleasant, like any small hotel and the food is excellent. All the staff, (from management to carers, laundry to catering, and even the gardeners,) are very knowledgeable and caring and always make time for clients and their relatives, answering questions or helping with requirements and requests. I have always felt my relative was in very safe hands and in a safe and secure environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From the minute you walk through the front door there is such a warm, friendly and homely feel to the home. The staff are so friendly, caring and nothing is a problem if you need help or information.
My aunty is so comfortable in her room and regularly gets carers checking in on her so she is never
left too long on her own. She loves the meals and takes her meals twice a day in the dining room. Thank you so much for all your care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been in the kind, considerate care of the team at Eothen for just over a year now.
We cannot praise the whole team at Eothen highly enough.
The senior staff and management have always been extremely helpful to our mother, and communication has been great.
We get constant updates regarding
my mum and well-being from staff via emails, and when we visit, we speak to staff for updates.
The care staff, housekeeping team and admin are so welcoming. The catering staff also deserve praise too.
A big thank you to everyone my brother and I appreciated all you do for our mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband has stayed for a week's respite on a couple of occasions, and when he needed permanent care we had no hesitation in applying to Eothen. He has now been a resident for 3 months. His mobility has improved - as he said, there is always someone around to help him get out of a chair. So he is
more relaxed. We both find all the staff are friendly and approachable. He is encouraged, but not pressured to take part in activities that make life more interesting - especially indoor cricket, nursery children visits, outings for events, and bingo!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The whole team at this exceptional home are fantastic. The love and care, and humour, they provide every day is wonderful. It is a genuine home-from-home for the residents. I cannot recommend Eothen Gosforth highly enough. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My aunt has very sadly recently passed away. She spent a long time in Eothen and was very happy. All the staff were wonderful to her and couldn't have done more to support the family. They made her time there comfortable and enjoyable. The care she received couldn't have been better. Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Eothen Homes for almost two years. In the times I have visited her I found the staff to be first class. The home provides activities for the residents which helps to stimulate them. They also take the residents to local garden centres and other places of interest.
The food that is served is varied and to a very high standard. I can't help but praise the staff enough for the caring support they give the residents. Eothen Homes are first class all round.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Eothen Homes is known for its excellent reception to service users. They put their patients/service users first in everything. They render first-class patient care. They are a trusted and respected Christian charity that provides residential care for old people based on Christian principles and values
according to their statement of faith.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have the highest praise for the Eothen Homes. My mother has been there for almost 2 years and has received kindness and care. Above all, there is a homely and relaxed atmosphere and activities every day to keep her stimulated and occupied. It gives me peace of mind to know she is well cared for and
couldn't speak highly enough of the wonderful care they provide on every level.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

We cannot praise the staff at Eothen Homes highly enough, The care and kindness shown to my mother-in-law since she became a resident in January 2023 have been exceptional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The whole atmosphere is friendly, efficient, warm and welcoming. Every member of staff goes out of their way to make you feel welcome and nothing is too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Eothen Homes is calculated as follows: ( (236 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 286 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Eothen Homes

What types of Care is Eothen Homes registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eothen Homes provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Eothen Homes have?

There are 37 Single Rooms.

What are the Facilities & Services at Eothen Homes?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eothen Homes to the centre of Newcastle upon Tyne?

2.1 mile(s) as the crow flies, distance by road may be significantly further.