Eothen Homes

45 Elmfield Road, Gosforth, Newcastle upon Tyne NE3 4BB
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9.8 52 Reviews
  • Eothen Homes, Newcastle upon Tyne
Eothen Homes in Gosforth provides day care, respite care and rehabilitation care for older people.

A purpose-built building provides residents with spacious bedrooms and en-suite facilities, as well as large gardens and outdoor sitting areas.

The home has a pleasant interior and a friendly team of staff, committed to high standards of Christian care. All carers are highly-qualified and resourced to meet exceptional standards.

A versatile approach to daily living allows residents to personalise their own surroundings, while there is also access to assisted bathing and showers for anyone with mobility issues.

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Care Provided by Eothen Homes

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 37 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Louise Hearl (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Funding & Fees Guide for Eothen Homes

  • Weekly Charges per Person
    • Self-Funded Residential Care £990 – £1,063
    • RESPITE Self-Funded Residential Care from £1,089

  • Double room occupied by 1 person - £1063 per week
  • (these prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Eothen Homes Reviews (52)

Total of 52, showing 21-40
9.8

Eothen Homes has a Review Score of 9.8 (9.807) out of 10, based on 23 reviews in the last 2 years. Over all time Eothen Homes has 52 reviews.

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  • 9
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Review from A M (Resident) assisted by family/friend published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed being there. I didn't know what to expect but I was pleased with everything really. The carers who look after me were excellent very patient and helpful. At the dining table, the men were very helpful and the kitchen staff were very helpful.

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Review from J C (Son of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is a resident at Eothen Homes in Gosforth and has been here for just over two years. She enjoys the staff who are helpful and considerate and also enjoys the other residents.

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Review from Irene T (Daughter of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Eothen Homes for over 19 months and in all of that time the staff have treated her with the utmost care, dignity and compassion. Now at 95 and becoming more frail, assessments and all necessary adjustments to her care have been made ensuring her continued comfort and safety.
They have an excellent team internally with a great source of external services in the nurses, doctors, dentist, hairdresser and chiropodist. The grounds of the garden are very well maintained and a delight to see.

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Review from Kate H (Daughter of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is ninety-one and requires a wheelchair for mobility, has been a resident for almost two years. I simply cannot praise the home and the staff highly enough. The home is just that, a home from home, set within lovely grounds. All of the staff are kind, helpful, approachable and friendly,
and nothing is too much trouble. My mother is wonderfully looked after and that gives me peace of mind.

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Review from Jacqueline L (Daughter of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Eothen (Elmfield Road) for just over 6 months. Sadly she had to leave when her care needs became more acute, but during her stay there, I was overwhelmed by the patience and positivity of the staff. Everyone works so hard to help the residents feel safe and cared for in a
homely environment. What thoroughly lovely, helpful people they all are!

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Review from C N (Daughter of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum moved into residential care, I was very concerned about how she would be looked after. We chose Eothen because it felt homely and everyone seemed so warm and caring. It was the best decision we made. The care is absolutely amazing, staff are all so lovely with both residents and visitors.
I can not recommend this care home highly enough and feel so lucky to have found it.

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Review from Margaret F (Daughter of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all lovely. They are helpful, caring, considerate and professional. Nothing is too much. The staff are always willing to carry out all tasks that are requested. My mum has been a resident at Eothen for 2 years. I know she is well cared for and in a safe environment. The only thing I would
like to see is the staff wearing their names. I know wearing a badge isn't really appropriate when moving and handling residents, however it would mean both residents and visitors would know who they are speaking to.

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Review from Sarah T (Daughter of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old Mum has been at Eothen, Gosforth since July, following a spell in hospital. Initially, her stay was just for respite and she was welcomed very warmly indeed. The staff were superb and quickly assessed Mum's medical needs and personal wishes. From regular doctors' visits to early morning
cups of tea, the staff have been faultless in their work. Mum has remained in this wonderful Home and continues to reap the benefits of first-class care. Thank you so much.

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Review from David P (Son of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is now 95 years and has enjoyed the last 18 months in this wonderful care facility. The management and staff team provide a consistent, professional service which is all very much appreciated. Even the gardens and planting are beyond normal expectations. Many thanks indeed, Eothen Homes.

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Review from Timothy A (Friend of Resident) published on 18 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are the best when it comes to taking care of residents. Their employees are highly trained and they are good in what they do. They ensure that their resident/ service user is comfortable and thereby putting them first in all they do. They are the best in hospitality.

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Review from John T (Nephew of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has just recently moved into Eothen Homes. When we visited to look round the Home, we found the staff were all extremely pleasant. The interview conducted to see if my uncle was suitable to stay at Eothen Homes, was done with compassion and care. He has now been a resident for only a few weeks
and is still getting to know the ropes, but the staff have been extremely helpful in getting him settled as he was apprehensive about getting used to a new living environment. When I have had to contact the Home to ask about my uncle and any issues he has, the staff have been helpful and keen to ensure the issue is sorted.

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Review from P T (Son of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most impressive thing about this establishment is the impressive care given to all residents by all carers. As a son of a resident who moved in 2 months ago, it has been very reassuring - the level of quality care, consideration, and sensitivity my mother has received.

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Review from Susan R (Daughter of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is all I had hoped for and more. My mother moved into the home just before Christmas and quickly took to the social side of life in Eothen. After a while, I stopped worrying about her because I knew she was in good hands. The standard of care is exemplary. The carers are obviously well
trained but they have lovely natures as well. I am so grateful to them all.

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Review from S H (Daughter of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful and always willing to discuss and address any queries and concerns I have. I am confident that my mother is very well cared for. The home itself is comfortable and welcoming and the garden is beautiful.

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Review from John B (Nephew of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager and her fantastic, caring team have gone the extra mile in helping my aunt settle into Eothen, Gosforth home. From the moment she first arrived each of the staff has made her feel welcome and nothing is too much trouble. Her room is spacious and comfortable. The care is first class and my
aunt has settled really well in this new chapter of her life. I only have praise for the team. Many thanks.

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Review from P H (Daughter of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Eothen Home Wallsend, since the end of November. The staff have been excellent and very caring, nothing is a problem to them. It was a hard decision to make to put my dad into care, but as a family we know he is well looked after. Dad settled in without any problems which
made the transition a lot easier. We cannot thank the staff enough, they always make you feel welcome and have a smile when I visit. I would recommend this care home to anybody who is looking for somewhere to put a relative who needs care. Thank you again to all the staff for your kindness.

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Review from N R (Son-in-law of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and hard-working staff. My mother-in-law is safe, happy, and content at Eothen House. The care home is located in a pleasant residential area. Staff make time to discuss how to support the residents and tell you how they are.

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Review from Frances D (Daughter of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with the care that our father is receiving. The home is comfortable and welcoming and the staff are caring and competent. We are always advised of any problems promptly and they are dealt with immediately. Finding Eothen was a godsend at a difficult time in our father's life.

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Review from Gill B (Daughter-in-law of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Eothen Gosforth for coming up to 7 years now. Naturally, in the beginning, she found it difficult to settle in, giving up her home of many years, a home that she didn’t want to give up. Sadly no longer able to look after herself, or able to adjust to a live-in
carer, we took the decision to look carefully into choosing a care home in the area she knew and was familiar with. We did a lot of research into what was available in terms of surroundings, comfort, facilities, combined with friends' personal recommendations and meeting the staff who would become responsible for her. During her life at Eothen, her every need has been totally taken care of with the utmost care and consideration. She has always felt looked after cared for, with reassurance in times of doubt with understanding and compassion. I personally can not thank the wonderful staff at Eothen Gosforth enough for all that they do.

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Review from Anne P (Daughter of Resident) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum is very well looked after at Eothen and the staff are helpful and friendly. The home is well managed. If there are any queries I am listened to and my questions are answered and action is taken if necessary. There is good communication between the home and relatives.

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.807 for Eothen Homes is calculated as follows: ( (224 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 274 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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