Eothen Homes

45 Elmfield Road, Gosforth, Newcastle upon Tyne NE3 4BB
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9.8 52 Reviews
  • Eothen Homes, Newcastle upon Tyne
Eothen Homes in Gosforth provides day care, respite care and rehabilitation care for older people.

A purpose-built building provides residents with spacious bedrooms and en-suite facilities, as well as large gardens and outdoor sitting areas.

The home has a pleasant interior and a friendly team of staff, committed to high standards of Christian care. All carers are highly-qualified and resourced to meet exceptional standards.

A versatile approach to daily living allows residents to personalise their own surroundings, while there is also access to assisted bathing and showers for anyone with mobility issues.

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Care Provided by Eothen Homes

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 37 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Louise Hearl (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Funding & Fees Guide for Eothen Homes

  • Weekly Charges per Person
    • Self-Funded Residential Care £990 – £1,063
    • RESPITE Self-Funded Residential Care from £1,089

  • Double room occupied by 1 person - £1063 per week
  • (these prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Eothen Homes Reviews (52)

Total of 52, showing 41-52
9.8

Eothen Homes has a Review Score of 9.8 (9.807) out of 10, based on 23 reviews in the last 2 years. Over all time Eothen Homes has 52 reviews.

Overall Experience

  • 42
  • 9
  • 1
  • 0
  • 0

Date Published

52
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29

Review from John P (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has done very well to keep the residents safe during the COVID pandemic. Although naturally there have had to be restrictions in place, they have made great efforts to allow visiting to still take place, in the gazebo in Summer, and recently in the visitors booth in the lounge.

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Review from Vince T (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a caring, excellent home. The sign on entering says 'this home is full of love and laughter'. The sign is absolutely correct. Caring, good-natured and patient staff, homely comfortable surroundings and a reassuringly warm and safe atmosphere. When I'm of age, I'd love to live here. The food
and drink is plentiful and of very high quality, the staff make every effort to engage and entertain the residents, worthy of particular praise in light of the current covid situation. They keep the residents safe and reassured and both my brother and myself know our Mum is being cared for properly. How do we know? Because we visit every day and we can see how relaxed and contented she feels. She's always well turned out and looks very healthy and full of life. They provide regular entertainment, be it a 50s themed day with dancing and music or special theme days with meals from around the world. A lovely place indeed. Can't praise it highly enough.

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Review from Grant M (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is a resident, suffers from vascular dementia and is very frail, was recently admitted to hospital with an infection. She could neither eat nor drink. The prognosis from the two hospitals she was admitted to was not good and she was bed-bound, with the likely outcome being that she may
have to be admitted into nursing care. However, Eothen Gosforth offered to take her back to provide her with a recognisable environment and carers she was familiar with. At the time of returning to the home her doctor's prognosis was that little could be done and end-of-life care was initiated. However, within a week, the wonderful carers had her dressed and sitting in her favourite armchair in the lounge ensuring that she take the fluids necessary for recovery. I cannot praise the carers and management of Eothen highly enough. They are like an extension of the family and have provided wonderful care, even though the challenges of the pandemic.

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Review from Ann D (Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied. The staff are friendly and helpful.

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Review from John T (Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a happy home. The staff are always very willing to do anything requested. They seem to be very well chosen when appointed.

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Review from S S (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was hospitalised following a fall and deemed unable to resume independent living. Eothen decorated a room for her and she moved in with her own furniture 3 and a half years ago.
The best move she ever made.
Now 101 years old, she is happy, relaxed and safely cared for. Eothen is her home in
every meaning of the word and the staff part of her extended family.

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Review from Dorothy K (Cousin of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Eothen Homes over the past 12 months has been very positive. My cousin has been a resident for over 12 months and he care and personal happiness has been exceptional.
She feels that she is treated with respect and her opinions on matters that affect her are always listened to.

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Review from Molly P (Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well looked after by caring, kind people.
Nothing is too much trouble.
Interesting outings and activities if you want to be involved.
Good variety of meals served in pleasant surroundings.
Lovely gardens which are well maintained and enjoyable to sit in during the warm weather.

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Review from N L (Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy here and this feels like my home.

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Review from H T (Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Personally, I feel very at home.

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Review from Bernard S (Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Eothen is very homely.

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Review from Joyce H (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very reluctant to leave her home and we appreciate the welcome. A friendly and caring approach which has helped to enable her to settle in. When she experiences anxieties, the carers are patient, kind and caring. The lovely environment, activities and food served in the pleasant dining
room all help to ensure that Eothen Homes is as close to home as possible. I feel I can approach the management team at any time.

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.807 for Eothen Homes is calculated as follows: ( (224 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 274 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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