Collingwood Court

Front Street, Chirton, North Shields NE29 0LF

9.9 37 Reviews

Funding & Fees Guide for Collingwood Court

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,323
Self-Funded Residential Dementia Care from £1,413
RESPITE Self-Funded Residential Care from £1,373
RESPITE Self-Funded Residential Dementia Care from £1,463

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

(these prices are only a guideline, please contact Collingwood Court to find out the exact price for your requirements)

Facilities

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Phone Point in own room

Residents Internet Access

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from J H (Resident) published on 13 January 2022
Submitted via Postal Card • Report

Overall Experience

A big thank you to all the staff for a lovely Christmas.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E M (Resident) published on 13 January 2022
Submitted via Postal Card • Report

Overall Experience

Thank you for looking after me so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S F (Daughter of Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience

We would like to say a massive thank you to you all who have looked after our Mam over the past few months, with lockdown and everything, it has been really hard not being able to see Mam properly, but we know she was well looked after. We are so pleased we chose Collingwood Court for our Mum, and we

are thankful to you all!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R H (Daughter of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience

Thank you so much for your dedication, care and love for our mother. We will always be eternally grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kirsty S (Daughter of Resident) published on 19 November 2020
Submitted via Website • Report

Overall Experience

My Mum has been a resident in Collingwood Court since September and sadly became quite unwell 2 weeks ago. The care, compassion, dignity and respect that has been shown to not just her but me as well during a very difficult time was second to none. It truly is a 'home' and we, as a family couldn't ask

for better for my Mam. I believe that the excellent care she has received has in no doubt contributed to her getting better!
All the staff have been amazing, but I just wanted to specially mention 5 members of staff in particular who all took the time to make sure I was ok too, providing food, tea and a listening ear, it really meant a lot. However, I have to say though the manager is the heart of the home, which is a big reason why the home has such a lovely warm, caring atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H M (Daughter of Resident) published on 8 September 2020
Submitted via Postal Card • Report

Overall Experience

My mam has been a resident for 3 years at Collingwood Court. The staff have always been caring and supportive but even more absolutely amazing during the Covid-19 crisis. They have gone above and beyond their roles to ensure we get phone calls to speak to mum and ring us to let us know she's ok. The

manager and admin lady are always cheerful and absolute stars. I'm not sure how we would have managed during this stressful time without them. My sister and I are incredibly grateful for the care my mum receives on a daily basis.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P T (Daughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience

Thank you so much for what you are doing at this difficult time. Never in a million years did I think my mam would walk willingly into a care home, but she did. And did it twice!
On behalf of all her family "thank you".

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Son of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience

We would like to say a huge thank you for keeping our mam so safe and well during lockdown! You have all done amazing keeping Collingwood Court safe and covid free.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Therese W (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience

I cannot thank Collingwood Court enough for the care and love that was shown to my father while he was there. If his needs had not changed so much; he would still be there. Thank you so much for all that you did for him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Daughter of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience

Since my mother has been in Collingwood Court she is a happier person. The staff are all very friendly and professional in their jobs, even just calling into her room to have a chat and say hello makes all the difference. The home and her room are always clean and tidy, she loves the food especially

the Sunday dinners.
A big thank you to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G S (Husband of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience

I would like to say my most grateful thank you to you and your staff for the love and care you have given to my wife. Even though her health deteriorated and required nursing care, the love and care she received whilst waiting to transfer to another home have been excellent. Thank you so much for the

past 8 years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine C (Daughter of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience

After considering several homes for our dad we chose Collingwood Court not only for its location to dads former home but mainly due to the general welcoming, friendly, homely first impressions we received. It has continued to provide that homely caring environment that a resident with dementia must

have. It is not perfect but its best attributes are the amazingly patient caring understanding staff to dad and to us his family. We have immense gratitude to the manager and her staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth M (Sister of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience

My sister lives in Collingwood Court and I visit 3 times a week. The staff not only look after her but they also look after me. They are lovely people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Leslie H (Son of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience

I would like to thank all of Collingwood Court care home staff for all the care and kindness you gave to my mam during her stay.
We will always remember her 105th birthday party you gave her with other residents and her family and friends.
Thank you again, Collingwood Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nancy S (Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience

We had a lovely time at the singing for our Vera Lynn's 100th birthday.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn F (Daughter of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience

This care home has been a great place for my dad to live in at the age of 88 with dementia. Very friendly carers, a gentle style with a good sense of humour in difficult circumstances when residents are confused and upset. The only improvement could be the smell of urine throughout the home especially

in the warm weather. The residents are cleaned as soon as they are recognised as having soiled themselves but the home has on overpowering stench which isn't reflective of the caring given but the smell should be addressed e.g automatic air freshers in all rooms, airing rooms when possible.

Reply from Samantha Debenham, Marketing Support Administrator at Collingwood Court

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback. We continually strive to prevent malodour in the home by ensuring the carpets are cleaned and rooms are aired on a regular basis. Following your feedback, we immediately arranged for the carpets to be shampooed throughout the home and we hope that you will see an improvement next time you visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clare L (Daughter of Resident) published on 26 January 2016
Submitted via Website • Report

Overall Experience

Since moving into Collingwood Court, mam has really thrived. She has physically improved and is so much more sociable. This is all because of the fantastic care, support and encouragement she gets. All the staff know their residents so well and there is a real family feel to the place. The facilities

are superb and the food excellent. I particularly love to see the wide variety of activities mam gets to do and am amazed at how much fun both residents and staff have. It is a pleasure to see her enjoying life and I can't thank the wonderful staff enough for such enthusiastic warm and very personal care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Collingwood Court

Care Provided by Collingwood Court

Good to Know

Funding & Fees Guide for Collingwood Court

Facilities