Eothen Homes

Park Gardens, Whitley Bay NE26 2TX
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9.8 48 Reviews
  • Eothen Homes, Whitley Bay
Eothen Home located in Whitley Bay is set in beautiful, award winning landscaped gardens and is located in a secluded position in the town centre with easy access to shops, transport and local amenities.

The home focuses on adults who wish to be in a Christian environment. A wide range of specialists visit the home depending on personal requirements, with a bespoke approach that benefits the health and well-being of each individual.

Some of the many activities residents can get involved with include reminiscence sessions, art classes, entertainments and group events.

A dedicated and trained team of staff ensure the highest standard of care is provided in a friendly, homely environment.

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Care Provided by Eothen Homes

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Wilson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Funding & Fees Guide for Eothen Homes

  • Weekly Charges per Person
    • Self-Funded Residential Care £864 – £928
    • RESPITE Self-Funded Residential Care from £950

  • Double room occupied by 1 person - £928 per week
  • (these prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Eothen Homes Reviews (48)

Total of 48, showing 1-20
9.8

Eothen Homes has a Review Score of 9.8 (9.814) out of 10, based on 25 reviews in the last 2 years. Over all time Eothen Homes has 48 reviews.

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Review from Thorsten R (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in the home always smile. It makes everyone else in the home smile too. The residents are well looked after.

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Review from E J (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The review for my mum was useful and informative and told me the present stage she is at health-wise and emotionally too. I know how caring the staff are at Eothen and how settled she feels there, but the review informed me of how she copes and lives on a daily basis when I am not there, which is reassuring
to know. From this, it is evident that no stone is left unturned when it comes to the care that she receives.

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Review from P M (Nephew of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the last 10 years, we have had 4 relatives in a care home as such we have a fair bit of experience. We rate Eothen Homes Whitely Bay as the very best we have dealt with. The staff are simply superb and care genuinely about their residents.

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Review from H B (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident of Eothen Homes Whitley Bay. The staff are always friendly, cheerful and very helpful. The home is clean and very well organised. It has a beautiful garden and the rooms are bright and cheerful. I am very happy with the care given to my dad.

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Review from T W (Daughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old mother moved into Eothen Homes in Whitley Bay on 22 March 2024. It happened very quickly and I was a little anxious but my concerns were put to rest immediately. The staff are kind and caring and cannot do enough. They make an effort to understand my mother’s needs and to get to know
her. The food at Eothen Homes is excellent and all homemade. The variety each day is a choice of two main courses at lunchtime plus dessert and two choices a teatime. In addition, in the afternoon I have seen beautiful homemade cheese scones, fairy cakes and homemade biscuits to go with a cup of tea or coffee. There are activities each day and, as soon as the weather gets better we will have an opportunity to go into the gardens which are so well kept. At Easter eggs and an incubator were brought in and chics hatched and were kept for a couple of weeks in the lounge. It is truly a home from home. My mum feels safe and I am happy and relieved about it.

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Review from C G (Granddaughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran lived at Eothen in Whitley Bay for the last 15 years or so of her life until she passed away peacefully this month. She received the most amazing care and more importantly, love from all the team during her time there and she regularly told us how happy she was living there. The support we as
a family received during her final days was also truly appreciated. I cannot recommend this home highly enough, thank you all for being Gran's extended family, she loved you all!

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Review from Anna S (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eothen is a happy and nurturing environment - a true home from home. Dad has lived here many years and has always been well cared for. He is happy and content in spite of health challenges and advanced dementia. Communication from the exceptional staff and management is excellent. I have no hesitation
in recommending Eothen.

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Review from Peter Y (Son of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for almost 4 years now. She settled very well and is very happy in the care home. From what I have observed she interacts very well with the carers. As her family, we are very happy with the care she receives.

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Review from M C (Son of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has Alzheimer's so a safe consistent routine is critical to her care. Over the last year and a half, the staff at Eothen Homes caring for my mother has been the same since day one. This has allowed my mother to settle due to the patience, attention and care offered by the staff.

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Review from John C (Son of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for 5 months and is visited regularly by his family. I really look forward to visiting him as I know he is getting first-class care.
From the beautiful garden, attentive and caring staff where nothing is a problem, to his room which is always spotless. Varied activities
take place every day, and the food is excellent. Everything about the home is first-class.

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Review from Paul M (Son of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into the home on 12/10/2023. From the initial meeting with a member of staff up to today 07/11/2023 I have had nothing to say apart from "excellent" about the care my mother has received. "All" members of staff have been lovely. I cannot express anything but praise for everyone. The activities
provided by a first class coordinator. I am so pleased we were given the opportunity for my mother to come to this home. She has made so many friends. I cannot praise the home enough. "I can sleep at night" knowing my mother is safe. Thank you to everyone.

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Review from J M (Daughter of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of Mum has been second to none. We have been so happy with the care she has received. It has given us peace of mind. The staff are so kind and helpful and the atmosphere is always welcoming and like a big family. They are sensitive to Mum's needs and likes and dislikes as if she were one of
their own family. We love the beautiful gardens which are so well-kept. The activities for Mum are very good and she thinks the food is excellent. Visitors are always made most welcome.

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Review from J R (Daughter of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled very quickly into Eothen Home. The staff are all very caring and kind. It's wonderful to see Mum so happy.

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Review from C C (Daughter of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum receives the care she needs with all staff being aware of her individual needs. There is a good range of activities for the residents. Family are welcomed.

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Review from B Y (Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service provided is very satisfactory but is dependant on full compliments of staff both day and night. It is obvious when staff levels are down but the attention of the staff remains high.

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Review from M B (Resident) assisted by family/friend published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I only recently moved in here and everyone has been very kind, helpful and very welcoming. My view from the window is exceptional; I look out over immaculate gardens which are so colourful and well-kept.

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Review from Jon M (Son of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at the home for two years. She is very happy there.
The facilities and activities are great, and the home itself is beautiful - especially the gardens.
However, what makes the home truly special is the staff. My mum loves them, and they love her. They go out of their way to make
her feel special. They are dedicated, hardworking and very kind!

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Review from Barbara C (Niece of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has lived at Eothen for several years and now has advanced dementia. She used to join in all the activities and took an active part, but now she is in very poor health. Her care throughout has been excellent. The staff are always patient, empathic and kind, whatever the circumstances.

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Review from Stephen Q (Son of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came over from Canada for a month and was able to pop in and see Dad over a few weeks. My two sisters are in Whitley Bay and are in weekly. Dad is happy and well cared for. The staff are exemplary, very kind and know their residents very well. It's a lovely set up. Garden is gorgeous and well kept.
The big carp in the pond are a nice touch. Lots of events. My kids played a little concert last time they were over from Canada.

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Review from Peter M (Nephew of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is probably the best one I have ever visited. My father and my father-in-law were both residents at different care homes and this one is by comparison superb. The staff are always friendly and welcoming and the place is spotlessly clean. My auntie seems very happy there and the staff are
incredibly attentive to her. I feel 100% comfortable having her stay at Eothen Home Whitley Bay.

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Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Eothen Homes is calculated as follows: ( (245 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 295 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Eothen Homes

What types of Care is Eothen Homes registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eothen Homes provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Eothen Homes have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Eothen Homes?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eothen Homes to the centre of Whitley Bay?

0.1 mile(s) as the crow flies, distance by road may be significantly further.