Eothen Homes

Park Gardens, Whitley Bay NE26 2TX
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9.8 48 Reviews
  • Eothen Homes, Whitley Bay
Eothen Home located in Whitley Bay is set in beautiful, award winning landscaped gardens and is located in a secluded position in the town centre with easy access to shops, transport and local amenities.

The home focuses on adults who wish to be in a Christian environment. A wide range of specialists visit the home depending on personal requirements, with a bespoke approach that benefits the health and well-being of each individual.

Some of the many activities residents can get involved with include reminiscence sessions, art classes, entertainments and group events.

A dedicated and trained team of staff ensure the highest standard of care is provided in a friendly, homely environment.

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Care Provided by Eothen Homes

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Wilson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Funding & Fees Guide for Eothen Homes

  • Weekly Charges per Person
    • Self-Funded Residential Care £864 – £928
    • RESPITE Self-Funded Residential Care from £950

  • Double room occupied by 1 person - £928 per week
  • (these prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Eothen Homes Reviews (48)

Total of 48, showing 21-40
9.8

Eothen Homes has a Review Score of 9.8 (9.806) out of 10, based on 24 reviews in the last 2 years. Over all time Eothen Homes has 48 reviews.

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Date Published

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Review from Tony M (Son of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother and can't fault anything. The home is always immaculate, the food looks good, and all the staff are so friendly. The carers look after my mum as if she was their own mother. Couldn't wish for a better place to look after my mom. Thank you.

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Review from A P (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum has been in Eothen Homes for almost a year now. She took a while to settle, having moved there directly from a spell in hospital. The staff have done everything possible to encourage her to feel at home, so much so that after a difficult surgery and yet more time in hospital she couldn't wait
to return! It's true to say that she feels safe and happy there and we, her family, have confidence that she's well cared for and in good hands.

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Review from C M (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was very nervous about going into care but he settled within the first week. All the staff are very caring this home is very clean and comfortable with good home cooked food. He has been at Whitley Bay Home for six weeks now and is very content.

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Review from O R (Daughter of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam is very happy here. I feel she is safe and well cared for. The staff are friendly and approachable.

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Review from A M (Daughter-in-law of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most wonderful residential home. The staff are so friendly and warm. Not only with the residents but with the relatives too. It’s such a comfort knowing that our darling family member is well cared for not only with medical needs but emotional needs too. She tells us the staff pop in to see her
for a chat if she doesn’t feel like socialising in the main living room. They have a regular timetable of events each day like gardening club, visiting singers, visiting animals and craft activities. There’s always something to join in with and I love that they recognise calendar events like valentines, pancake day and burns night. When our time comes if we needed residential care, Eothen will be top of our list! I could go on all day about how fab this place is. You won’t be disappointed when you go for a visit.

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Review from H R (Resident) assisted by family/friend published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Haven't had much to do with management. At the moment not many activities going on - really love the garden club and the guinea pig. Some days food is excellent. It's a lovely place.

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Review from Ona R (Daughter of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Eothen Homes. She particularly loves the pet guinea pig, who will sit on her lap for ages while she strokes her. The home is warm and inviting. The staff are helpful and friendly.

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Review from E D (Daughter of Resident) published on 4 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are absolutely amazing. Some of them have been there for over 20 years, which speaks volumes. No matter which role the staff carry out, they all have a caring heart for the residents, who are genuinely loved. Eothen Homes is a home from home - 35 residents means that they are constantly being
engaged with by the staff. There is a range of activities if residents wish to join in, and beautiful gardens to admire at all times of the year and sit out in/take walks when the weather is warmer. The food is amazing too.

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Review from J R (Daughter of Resident) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has lived at Eothen for almost 2 years. We can't fault the care she has received. The staff are very caring and patient with all the residents and try their hardest to make residents feel at home. The food is home-cooked and wholesome and our Mum has no complaints. We have peace of mind knowing
our Mum is receiving the best possible care.

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Review from Colin T (Son of Resident) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, very friendly and caring. Lovely gardens.Can't really comment on some categories for obvious reasons, hence the moderate scores on a couple! Otherwise can't really fault Eothen at all and Mam loves the staff!

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Review from John Y (Son of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found that the staff are excellent with our mother, she has settled in and is very happy. The staff are always helpful with a smile whenever we are there. They make us very welcome and are very helpful when we make bookings to visit.

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Review from Clare W (Daughter of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Eothen are like dad’s extended family and for this, I am so grateful. He is clearly very happy and has such praise for the staff himself. He lives in a place where without any doubt, he is leading a life where he is happy and fulfilled. The staff work as a team and have worked tirelessly
during these difficult times, for which we are so grateful. They are respectful caring and loving, treating all the residents as the individuals they are, providing the highest standard of care. Leadership at Eothan is fantastic and the care delivered by the staff is outstanding.

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Review from John W (Son of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management of Eothen Homes are very kind and supportive. Of equal importance, they are extremely capable and professional. The home is well-maintained, and the garden is extensive and always kept in top condition. A great deal of effort is put into ensuring that the residents are comfortable
and happy.
My mother has lived in the home for over four years; within the last two years, she has needed increasing levels of support and care. This extra input from the staff has been provided seamlessly. Everyone has continued to make sure that my mother receives all of the help that she needs.
Presumably, nobody relishes the prospect of moving from their own home to a care facility. However, most of us know when such a move is necessary. If, or when the time arrives for me to move to a care home, I can think of no better place to live. I know that I would be looked after properly, and I am sure that I would be happy there.

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Review from Lynda R (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So comforting to know my mother is being well cared for especially in these difficult times. My mother is now very ill and is getting the best care and attention I could have wished for from the staff, nurses, doctors and of course the management team. Nothing is too much bother. Well done everyone
and many thanks!

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Review from M A (Son of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have coped remarkably well with the continuing pandemic restrictions and have continued to provide excellent care for my mother in a compassionate manner. I am kept well informed of relevant changes to visiting arrangements.

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Review from Sandra G (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Eothen Whitley Bay in this most strange year. He did not want to move into a Home but he settled immediately due to the kindness of the staff. They allowed him to be himself with all his quirks and foibles and be an individual. This is a very special place with exceptional staff.

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Review from Lesley (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-run care home by a professional team who are very caring, personable and treat the residents as family. It has been a very difficult 12 months during the Covid pandemic but they have shown great compassion, flexibility and maintained a sense of doing what’s right for the residents and their families.

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Review from Jonathan P (Son of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved in shortly after losing his wife of over 70 years and was treated with much kindness and respect by all the staff immediately. He did not want to go into a care home and had always been self-sufficient but he grew to enjoy the company of other residents and particularly took to many
of the staff. While being registered blind and only able to walk with a zimmer frame, he really enjoys trips organised by the home with a lot of help from the staff. We have been very pleased with his care and would be happy to recommend the home to others.

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Review from M B (Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was like a jigsaw puzzle but with love and care from all the carers in my care home, I am now very much improved and healthy in body and peace of mind and quality of life and living again.

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Review from Chloe N (Granddaughter of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother worked in care homes when I was growing up so I have been in plenty. Eothen Homes blows them all away. The staff clearly love their jobs and the residents can tell. The whole place has a really warm family-like atmosphere and the activities and entertainment provided are top notch!

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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Eothen Homes is calculated as follows: ( (233 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 283 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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