Eothen Homes

Park Gardens, Whitley Bay NE26 2TX
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9.8 48 Reviews
  • Eothen Homes, Whitley Bay
Eothen Home located in Whitley Bay is set in beautiful, award winning landscaped gardens and is located in a secluded position in the town centre with easy access to shops, transport and local amenities.

The home focuses on adults who wish to be in a Christian environment. A wide range of specialists visit the home depending on personal requirements, with a bespoke approach that benefits the health and well-being of each individual.

Some of the many activities residents can get involved with include reminiscence sessions, art classes, entertainments and group events.

A dedicated and trained team of staff ensure the highest standard of care is provided in a friendly, homely environment.

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Care Provided by Eothen Homes

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lisa Wilson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Funding & Fees Guide for Eothen Homes

  • Weekly Charges per Person
    • Self-Funded Residential Care £864 – £928
    • RESPITE Self-Funded Residential Care from £950

  • Double room occupied by 1 person - £928 per week
  • (these prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Eothen Homes Reviews (48)

Total of 48, showing 41-48
9.8

Eothen Homes has a Review Score of 9.8 (9.806) out of 10, based on 24 reviews in the last 2 years. Over all time Eothen Homes has 48 reviews.

Overall Experience

  • 44
  • 4
  • 0
  • 0
  • 0

Date Published

48
1
5
24
24

Review from Evelyn C (Sister of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister suffers from severe memory loss and was therefore very vulnerable at home. I am happy that she is now safe, warm and very well cared for by lovely kind and caring people, who extend that kindness to me when I visit.


The atmosphere is very relaxed and homely, ideal for my sister who is of

a quiet disposition.

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Review from Sonya B (Daughter of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently passed away. I would like to say all staff made myself, family, friends welcome. My mum safe, loved and very well looked after. Staff knew my mum was dying and came in on their days off, swapped shifts to help her pass away in the best way possible with familiar people around her. I
refused hospital admission so she could stay here. Also, can I say we had a wonderful Christmas day, food and atmosphere were lovely. Good memories. Thank you!

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Review from Ursula D (Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful and kind staff.
Good position within Whitley Bay.
Pleasant garden which is welcome.
Food plentiful and well cooked.
Comfortable room with pleasant view out of the window.
I would welcome more organised outings.

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Review from B H (Daughter of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eothen Homes is an excellent care home. The staff are kind and friendly. My mother is treated with care and dignity at all times. The home is a safe, friendly, clean environment, providing support and varied activities as well as outings for the residents. The food is excellent and the rooms are kept
clean. A good laundry service for clothing and bedding.
Overall, a lovely environment.

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Review from Helen A (Daughter-in-law of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Eothen Homes, Whiltey Bay are always friendly and helpful. They are very aware of the needs of the residents and keep family updated about their relative.
The activities for the residents are excellent. The social events organiser often asks the residents and their relatives about their
interests. Social activities are varied and tailored to the needs of each resident.
The food is excellent, there is always a good choice of high quaity, fresh food. All in all a happy homely place.

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Review from Philip T (Son of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Eothen in July 2017. She's 91 and could no longer live at home alone as she'd had a couple of falls and has poor mobility. My wife and I visited the home without an appointment and were impressed with the friendly welcome and immediately knew it was a caring and comfortable environment
where mum would be happy.


Since moving in, she has been well cared for by the patient staff. It's a Christian community offering regular devotions, as well as a good range of activities to stimulate the residents. Mum is able to join in activities just as she pleases. The food provided is very good - menus are varied and the only negative comment I hear is, that too much food is offered! But equally, she can leave what she doesn't need.


Eothen has close links with the local GP practice, and the doctor has been helpful when needed - thankfully only for minor things so far. After 10 months I'm well pleased with Eothen and would recommend to anyone looking for a care home in Whitley Bay.


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Review from Martin P (Son of Resident) published on 30 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Eothen Whitley Bay are extremely friendly, highly professional, and treat their residents with the utmost kindness and care at all times. They are like a family, and they also welcome residents' families at all times (except meal times), are easily approachable and constantly aiming
to make the whole experience a pleasurable and happy one.


They are always looking at new ways to entertain and stimulate the residents using events and games, bringing in interesting visitors to perform things like singing, or crafts, and they always try and involve all of the residents whatever their level of disability may be.


They provide the residents with good quality nutritious food at meal times, and they have a fantastic garden which is always well maintained.


I would have no hesitation in recommending this home to anyone.


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Review from Roland (Son of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Eothen Home is a Christian home that is run on Christian values. I cannot thank them all enough for the love and devotion to my mother in the last ten years of her life. The fact she lived from her 88th year till her 98th year is a testament to the excellent care provided. The last three years she
was requiring more from a care home provides so she did not have to moved to a strange place. God bless all the staff.

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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Eothen Homes is calculated as follows: ( (233 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 283 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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