St Peter's Court

98 Church Bank Road, Wallsend NE28 7LH
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9.8 68 Reviews
  • St Peter's Court, Wallsend
St Peter’s Court Care Home provides residential and dementia care and is situated in Wallsend, close to the river Tyne, just a short drive away from the Northumbrian coastline.

St Peter’s Court offers a warm and welcoming environment, with a team of highly qualified and caring professionals. What’s more, it is able to enhance the service it provides through an additional layer of health professionals, ensuring that residents receive a first class level of care.

One of the key aims of the St Peter’s Court team is to encourage a sense of independence in their residents. To facilitate this, there is a programme of varied activities to promote good physical and mental wellbeing.

The staff work as a family, supporting each other at all times, and strive to develop meaningful and compassionate relationships with the residents. The working ethos at St Peter’s Court can be summed up in three words: openness, honesty and patience.

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Care Provided by St Peter's Court

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Danielle Powell (Manager)
  • Admission Criteria
    • Over 65
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

St Peter's Court Reviews (68)

Total of 68, showing 1-20
9.8

St Peter's Court has a Review Score of 9.8 (9.817) out of 10, based on 47 reviews in the last 2 years. Over all time St Peter's Court has 68 reviews.

Overall Experience

  • 58
  • 8
  • 2
  • 0
  • 0

Date Published

68
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47
21

Review from J B (Daughter-in-law of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and friendly staff. my relative seems very settled and the atmosphere is lovely, the staff make the place. His room is very comfortable and he's made it his own.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your fantastic review and feedback for St Peters Court - this will be passed to our team.


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Review from Phil R (Son of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are marvellous and look after Mum very well. Everything great.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your really lovely review, positive feedback is so important to the team and will be shared with them all.


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Review from Christine M (Daughter of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is spotless and the staff are lovely. They treat all the residents with dignity and respect.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your amazing feedback - your positive and kind review will be passed on to the team.


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Review from R T (Relative of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, very clean.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your fantastic 5-star review, your wonderful feedback will be passed on to all of our team.


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Review from V H (Niece of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home, immaculately clean, staff are brilliant. Since my aunt has gone into St Peter's she is so settled and joins in with activities. I have no worries about her anymore as know she is well looked after and encouraged to mix in.

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Review from Anthony B (Son of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't praise the staff highly enough. Everyone has done everything possible to make sure Dad settled in quickly and felt welcome.

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Review from S P (Son of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the whole place.

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Review from Jackie D (Daughter of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family have been very happy with everything about St Peter's Court. They are keeping my mother safe, happy and very contented.

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Review from Patrick B (Friend of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a great pleasure to visit St Peter's Court, not only to visit my family friend, but I am always very impressed with the friendly courteous welcome afforded to me by all the staff. You are all very exemplary and a credit to your profession. I know nothing is too much bother to all the staff
not only the residents but visitors. Thank you for all that. Visiting St Peter's is a pleasure, if I feel low in spirits, coming to St Peter's Court lifts me enormously.

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Review from Gavin C (Son-in-law of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole family are over the moon the way my father-in-law is looked after. Nothing but 5 stars for all the staff and the hard work they do.

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Review from J S (Brother of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care home excellent.

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Review from S J (Niece of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is well looked after. The home is nice and clean, all staff are very friendly if we want anything we just have to ask.

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Review from Simon S (Son of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care provided by the staff at the home. My mam is not the easiest of patients but they show great care when looking after her.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your lovely review and kind words about our team, these will be passed to all.


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Review from L M (Grandson of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coming multiple times a week, I always come to see that the staff welcome me in a warm way with kind words. The room is always kept to a good standard for cleanliness and throughout my visits my nana has staff checking on her.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your wonderful review and positive feedback that we will pass to all our team.


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Review from Ian H (Son of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always seems to be taken well cared of and has a healthy relationship with staff and carers.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your 5-star review, your fantastic feedback will be passed on to the team.


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Review from Paula C (Sister-in-law of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

5-star care home and lovely staff.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your fantastic review and wonderful feedback, this will be passed on to the team.


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Review from D H (Relative of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff.
Good living conditions.

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Review from Mark C (Son-in-law of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of my mother-in-law's care and support. The staff provide excellent care and are always approachable and quick to respond to questions and to the needs of the residents. We have noted a real steep change in the quality of the provision over the last several months and commend
the staff and management for their efforts and professionalism.

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Review from C C (Daughter of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has been a resident at the home for almost 7 years. She is looked after so well and I have no concerns for her welfare. Mam doesn't participate in activities, there are plenty going on.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your lovely review and feedback that will be passed to the team.


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Review from Angela H (Daughter of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

St Peter's is a very good care home. My mam loves living here, the staff go beyond caring for her, she keeps them on their toes. It's a lovely home and the staff are great.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your lovely review, your fantastic feedback will be passed to the team.


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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for St Peter's Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for St Peter's Court is calculated as follows: ( (469 Excellents x 5) + (74 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 557 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Peter's Court is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about St Peter's Court

What types of Care is St Peter's Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Peter's Court provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does St Peter's Court have?

There are 40 Single Rooms.

What are the Facilities & Services at St Peter's Court?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Peter's Court to the centre of Wallsend?

0.9 mile(s) as the crow flies, distance by road may be significantly further.