Sycamore Care Centre - Boldon

New Road, Boldon Colliery NE35 9DR
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8.2 21 Reviews
  • Sycamore Care Centre - Boldon, Boldon Colliery
The Meadows Residential Care Home is a sixty-nine capacity facility that specialises in residential and dementia care, as well as having some places available for people with physical disabilities.

The home's services are regulated by the Care Quality Commission and aspires to meet all modern healthcare requirements, through the development of skilled staff and the use of innovative care technologies.

Professional carers respect the dignity of residents while looking to ensure that their care needs are regularly updated to any personal developments.

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Care Provided by Sycamore Care Centre - Boldon

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amy West (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Sycamore Care Centre - Boldon

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,054 – £1,054
    • Self-Funded Residential Dementia Care £1,092 – £1,092
    • RESPITE Self-Funded Residential Care £1,054 – £1,054
    • RESPITE Self-Funded Residential Dementia Care £1,092 – £1,092

  • Should your loved be requiring nursing care then please contact our admin team to discuss any of the fees.
  • (these prices are only a guideline, please contact Sycamore Care Centre - Boldon to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome - protected meal times are in operation


  • Parking

  • Free onsite parking


Sycamore Care Centre - Boldon Reviews (21)

Total of 21, showing 21-21
8.2

Sycamore Care Centre - Boldon has a Review Score of 8.2 (8.168) out of 10, based on 8 reviews in the last 2 years. Over all time Sycamore Care Centre - Boldon has 21 reviews.

Overall Experience

  • 16
  • 3
  • 1
  • 0
  • 1

Date Published

21
1
4
8
13

Review from Sue B (Great-Niece of Resident) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to commend the staff on their care and compassion showed to my great aunt over the past few weeks. Her end of life care was second to none. The staff not only looked after her but also welcomed and supported family members during this difficult period. Senior carers were dedicated and we
are grateful to them all but in particular, one member of staff who returned after his night shift to be with us and my great aunt during her final moments. His kindness and dedication will remain with us. The staff were polite, caring and dedicated and it was evident that they had developed a strong relationship with my great aunt and their presence at her funeral meant a lot to us. The management were excellent offering us a room, food and refreshments, which enabled us to remain with her. The staff should be recognised for their true dedication and they are a credit to the caring profession.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.168)

Overview of Review Score

The Review Score of 8.2 (8.168) out of 10 for Sycamore Care Centre - Boldon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.133 for Sycamore Care Centre - Boldon is calculated as follows: ( (54 Excellents x 5) + (14 Goods x 4) + (9 Satisfactorys x 3) + (6 Poors x 2) + (7 Very Poors x 1) ) ÷ 90 Ratings = 4.133

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.035 Points relating to the number of positive Reviews for Sycamore Care Centre - Boldon is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 6 Positive Reviews ÷ 13.8 = 0.435

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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