Marine Park View

146-148 Beach Road, South Shields NE33 2NN
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9.6 47 Reviews
  • Marine Park View, South Shields
Marine Park View Care Home is a loving independent family-run care home, passionate in providing excellent person-centred residential up to 30 residents. Located opposite the South Marine Park, Marine Park View has dedicated caring staff to attend to the needs of residents with all the amenities one may need on their doorstep.

Staff at Marine Park View believe strongly in the mission statement outlining their commitment to providing excellent care. All staff believe that people need to feel content and secure - physically, mentally, socially, emotionally and spiritually.

Residents have a choice of upstairs and downstairs lounges, separate dining area, dedicated activities co-coordinator and the home cooks fresh, nutritional and exciting food.

Marine Park View is a hive of activity and the dedicated team brings joy and reassurances to everyone who chooses to live there.

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Care Provided by Marine Park View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Seahaven CH Ltd
  • Person in charge
  • Toni Carlin (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Marine Park View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,099 – £1,399
    • Self-Funded Residential Dementia Care £1,099 – £1,399
    • RESPITE Self-Funded Residential Care £1,099 – £1,399
    • RESPITE Self-Funded Residential Dementia Care £1,099 – £1,399

  • Cost are calculated by assessed need plus direct hotel costs added (cleaning, food etc) On preassessment an accurate weekly fee will be calculated for you
  • (these prices are only a guideline, please contact Marine Park View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions to visiting


  • Parking

  • The car park is situated at the back of the home.


Marine Park View Reviews (47)

Total of 47, showing 1-20
9.6

Marine Park View has a Review Score of 9.6 (9.557) out of 10, based on 19 reviews in the last 2 years. Over all time Marine Park View has 47 reviews.

Overall Experience

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Review from J L (Niece of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been a resident at Marine Park View for almost 2 years and is very happy there. She loves the staff and the personal attention she gets which she didn't get when she lived on her own. She also loves the views from the front windows, especially her bedroom window on the second floor out
across the park and the river. The staff are very friendly and nothing is too much trouble. The food is lovely with choices at meal times. There are activities and entertainment for the residents and regular family meetings so that family members know what is happening and what the plans are for the future. Highly recommended!

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Review from Elaine C (Daughter of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident since August 2021. I was happy when I first saw this comfortable home in such a great spot. My Dad loved walking at the park and the seaside, although he's a lot frailer now and we don't always get out. The staff at Marine Park View are so kind and gentle with my old Dad,
always treating him with dignity and genuine loving care. I'm often out of the country and the manager tries to contact me at least weekly for a WhatsApp video call! This means the world to me as I get a chance to see my Dad, he can see me and we can interact, sometimes easier than others as he has dementia but I always appreciate the effort that the manager makes. I can visit anytime, day or night when I'm there and am always welcomed into a clean and happy home. There are regular activities on the go which I can participate in too when I pop in! This is a lovely, friendly place which I would certainly recommend. My Dad is happy and content and very well cared for!

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Review from S T (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall good quality of are, support and comfort provided throughout No request is too big, all help needed is met quickly + efficiently. Mother is well cared for in all aspects can recommend this care home.

Reply from Dr Vivek Gupta, CEO at Marine Park View

Thank you so much for your lovely review- it really means the world to the whole team at Marine Park View- we are so grateful


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Review from John L (Brother of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff learn as much as they can about my sister; interests, food, etc. They are always very attentive, friendly and caring. They monitor her health and arrange appointments if/when needed and keep us informed of her care and care plan.
She has a nice room with a view but spends virtually all her time
moving between the 'community' rooms, under the supervision of a staff member, who are always around. Sometimes she sits watching TV whilst also people watching. Other times she sits with other residents chatting or taking part in the various daily entertainment opportunities. She loves it and the staff.
My daughter or I visit regularly and my sister is always nicely dressed and clean. On the occasions we go to her room, it is always clean and tidy. The building is old. Some rooms are 'dated' but the place is clean and totally acceptable as a good care home.
I have no worries about my sister's care. She is in safe hands. I definitely made the right decision for her and her family.

Reply from Dr Vivek Gupta, CEO at Marine Park View

Thank you for your kind comments regarding your experience about Marine Park View. It really means the world to the whole team working so hard day in and out.


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Review from D O (Grandson of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming and friendly staff. Take great care of my grandad. Facilities are great for visiting. The establishment is very clean. Staff are great, offer food and drinks when I visit. Grandad is being looked after well.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you for your kind comments. We appreciate all feedback good and bad, but it is always nice when the reviews are so positive. I will ensure all staff are updated to your comments.


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Review from E B (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my opinion, Marine View Park has an old-fashioned vibe, however, the staff and management project a very homely atmosphere and are improving all the time to suit the residents' needs as nothing seems to be a problem. I felt as though Mam would get more 1 to 1 care rather than a huge establishment.
They have fun activities, visiting any time and will happily discuss any issues with you. Definitely worth a visit if you are looking for a homely little care home.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you - yes, we are not a one-size-fits-all modern building which looks more like a hotel than a home. We individualize every room and every social area and we are pleased you see the old-fashioned vibe as many of our residents are 75+ and feel comfortable in these homely, comforting environments. Thank you so much for your kind comments and recommendations, which I will be certain to pass on to our manager and her team.


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Review from Lesley F (Daughter of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Never have any issues with the care of my mum.
Staff are always lovely, pleasant and caring and I have a good relationship with the staff at the home.
If I had any issues I feel confident that I could broach these concerns with the staff.
Mum is always well cared for and looked after.
My mum appears
to be happy and content at the home and as long as she is happy and looked after we, her family are happy.
I have no concerns with the care my mum receives at the home.

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Review from Philip C (Son of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Marine Park View because it feels like a family home. It doesn't feel like a hospital, which a lot of the bigger sites can do. The site location is amazing, being located near the coast and next to a park. Taking Mother out for walks in her wheelchair was a family favourite for visits. As Mother's
mobility declined then equipment was supplied, even providing a hoist when she became too fragile to lift manually. The staff are caring and capable. The management is friendly and approachable.

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Review from Jane H (Granddaughter of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I first came to this care home 2 months ago on behalf of my grandad who was not doing very well at the time. I walked in off the street without making an appointment (very naughty of me I know) but the manager made me feel most welcome. She talked to me through the full process and showed me around
the care home along with my 2 children. This instantly put my mind at ease as there was no time to prepare for my visit and I was pleasantly surprised at how comfortable the residents were and content in their surroundings. My Granddad became very ill during our 2nd visit so we moved him in immediately; again, with no notice or time to prepare the staff knew what needed to happen and instead of putting obstacles in our way, everyone bent over backwards to make this happen with as little discomfort as possible for my Grandad.
I would like to thank Marine Park View so much for all the efforts made by the staff, you guys are doing a great job!

Reply from Dr Vivek Gupta, CEO at Marine Park View

Thank you so much for this lovely review - which means the world to the whole team who are working so hard. It fills us with great joy about the fantastic experience you have had which aligns with our group values and mission. We will be sure to pass on your words to the team.


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Review from S C (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in this home for a couple of months now. I've waited to put on a review as I don't live locally, although when my and sister visited a number of number of other local homes I have to say this felt like it was a home from home somewhere where I hoped dad would eventually settle.
Dad has
always loved the sea being a fond canoeist so the views over the park and to the sea were ideal. Also holds lots of family memories being in this area.
The managerial and hands-on staff on visiting day made him/us feel so relaxed and welcoming. Caring open and honest.
As the weeks passed they got to know Dad's needs and his triggers. There is a fantastic mix of qualifications, experience and personalities amongst the staff to make sure your family member receives the best care. They take time to see how you are too, even my pet dog. Nothing is too much trouble. If your relatives need any equipment they are on it straight away. Being here we know Dad is safe and his mental health is on the up.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you very much for your kind and generous review. We are proud of our team at this care home and will ensure they are aware of this review.


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Review from Christopher B (Son of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the way things have improved. The staff and management are great and feel good that my mother is getting the care she needs.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you for your generous review. It is always gratifying for the team when we know that improvements are happening and that these improve both the quality of life and happiness for those living with us and their families.


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Review from M S (Sister of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice friendly staff. Would be nice to have more outings to the park in summer for exercise.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you for your kind review. More outings are happening as the weather permits and we have also developed our rear gardens so as to afford secure outside engagement.


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Review from D R (Daughter of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially chose this home for its location opposite the park and near the sea and also because it wasn't a purpose-built care home. Also, I knew someone who had previously had a relative in there.
Dad's room is a good size with a large bay window. Looking out from it brought back a lot of memories
for him. Great views from most of the windows there.
Plenty of food is supplied with a great variation on the menu. Dad never complains about being hungry
Visitors are welcomed in a very pleasant manner. The staff normally find somewhere for the residents and visitors to be able to sit and talk in a more private situation. Due to my Dad getting quite a lot of visitors we joke about changing the music room to being called his room.
The staff are all very friendly right across all job roles. Speaking personally, the staff have been a godsend to me. They recognise when I am feeling upset, stressed etc. I appreciate their chats, cuddles, cups of coffee and just general concern.
Glad we found this place.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you for your kind and fulsome review. Our teams are always grateful for such recognition of their tireless work and dedication. We love caring for your dad and we are also pleased that the room and its views are such a comfort.


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Review from Carol W (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Marine Park View for over 3 years. Since the home came under new management earlier this year I feel that communication, care and general well-being of my mum has improved greatly. The new manager is a lot more approachable and friendly and seems to genuinely care about
the residents (management prior to this were quite unapproachable.) We were looking into moving my mum to another care home due to issues raised by CQC following their last inspection (issues that we were unaware of prior to this.) The home has improved so much in the last few months, care staff and management are now very friendly and approachable and always assist with any concerns that we raise. This gives us peace of mind that my mum is being well cared for and she seems content here.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you, Carol. It is always good to know when we are succeeding in our aims. I am incredibly pleased to note that the things we are doing following the issues of a year ago are being addressed well, are consistent and are having an impact and that the new management structure, the new home manager and her team and the overall care and responsiveness of the service now brings you reassurances and added satisfaction and confidence. I will make sure our staff are informed of your review.


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Review from L S (Cousin of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident at Marine Park View for 16 years. Her physical care has always been good - personal care, hygiene, continence and skin care management. The staff are friendly, kind and always helpful. I can discuss any query or concerns at any time, always.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you for your exceedingly kind and encouraging words. As you know she is a bit of a celebrity within our service due to her longevity of residency but more so for her affectionate and engaging personality and her 'I miss nothing' awareness. She brightens up my visits in fact, my visit is not complete without saying hello either in her beautiful room or more likely when she is engaging in activities. I will let all the team know of your kind words although they are aware of your appreciation and or her happiness within our care home.


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Review from Y D (Daughter of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has always been shown dignity and respect and has had all her needs met. The manager and care staff are supportive, and I will be forever grateful to them for my mam's care, making her feel safe, content and happy. The support she's been given from everyone in the home means so much. The manager
and all staff have gone more than the extra mile.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you. It was a pleasure and an honour.


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Review from Donna B (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam loves it here. She speaks very highly of all the staff. She is always well turned out with regular haircuts and always has her nails done, which she loves. I find the staff kind and helpful, and always answer any questions I have. My mam is always chatting and laughing with the staff, and I feel
like they understand her mood well and manage her appropriately. I'm happy with her care.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you, Donna, for such a lovely review. Our team will be delighted that you are happy and content with your Mams care. She is, of course, a real pleasure for us to support, and we feel honoured to offer and provide the care we do. We will continue to improve, and we will continue our current level of investment into our environments and the provision of activities and occupations.


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Review from Robert N (Husband of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home has improved significantly since it was taken over by a new management team. The care staff are very friendly and give great support to the residents and treat them with the utmost dignity.
Overall, I am quite happy for my wife to continue to reside at Seahaven as she appears to be content
and enjoys staying there.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you. We continue to be honoured to provide care and love for your dear wife. Thank you for the kind comments. We continue to move forward and further developments are on the way.


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Review from Louisa S (Cousin of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been a resident at Seahaven for approx 13/14 years now. I have always been happy and satisfied with the care provided. She is always clean and tidy; she has regular showers daily. Staff pay good attention to her countenance and skin problems. Good liaison with GP and nurses as needed.
Her room is kept in clean and tidy condition. Staff always have appropriate answers to any queries I may have. They encourage independence as much as possible. I also notice good interaction/supervision with other residents too. Bottom line - good physical care provided.

Reply from Paul Smith, Director of Care, Quality and Operations at Marine Park View

Thank you, Louisa. We are always delighted to receive open, honest and positive reviews of our service, and we are especially proud of those that single out our teams and their attention to detail and to providing person-centred care as yours does so well. We always ensure our teams are informed of feedback, and it really does brighten their days and strengthen their resolve to know the efforts they put in, day in and day out are appreciated. Thank you.


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Review from Shaun H (Son of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely staff, warm, considerate, attentive and genuine. I had to place my loved one here for two weeks and felt reassured from the very start with all the smiling faces. They ask many questions before accepting any new resident, even on a short-term basis, which l liked. Loved the atmosphere
saying "hi" to staff and residents walking around the building, which is old but warm and safe. One of the nurses has had her own Mum living there for years, which speaks volumes about the quality of care on offer. Would not hesitate to repeat the visit if necessary. No hesitation in giving this one ten out of ten!

Reply from Vivek Gupta, Director at Marine Park View

Dear Shaun, we are extremely grateful for your review, and we are proud our service has brought such reassurance to you. We are always here if you do need our services again, and we know our dedicated team will be thrilled to learn that you thought so highly of their care and the way the home is managed.


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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Marine Park View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.557 for Marine Park View is calculated as follows: ( (132 Excellents x 5) + (80 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 221 Ratings = 4.557

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marine Park View is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Toni

Toni Carlin

Job Title: Registered Manager

Joined: 2023

HI! my name is Toni and I am proud to be the manager here at Marine Park View, our lovely 30 bed residential care home in a lovely location in South Shields with Outstanding views and the fresh smell of the sea air!


I started my career over 26 years ago. I am excited to have joined the caring and leading group in 2023 and have felt overwhelmed by the support of staff, residents and our families. Our home is open and honest and I am passionate about working with residents and advocating for a person centred approach.We take all of our residents inputs and ideas very seriously and we are dedicated to demonstrating that we listen and care. We have lots of activities in the home and our residents help plan these. It is our priority to ensure our residents’ wishes are met so they can continue to live freely with the caring support that we provide. It is important that our residents know we care and listen.


We are excited to welcome you to Marine Park View and I look forward to meeting you!


Frequently Asked Questions about Marine Park View

What types of Care is Marine Park View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Marine Park View provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Marine Park View have?

There are 30 Single Rooms.

What are the Facilities & Services at Marine Park View?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marine Park View to the centre of South Shields?

0.5 mile(s) as the crow flies, distance by road may be significantly further.