Marine Park View

146-148 Beach Road, South Shields NE33 2NN
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9.6 47 Reviews
  • Marine Park View, South Shields
Marine Park View Care Home is a loving independent family-run care home, passionate in providing excellent person-centred residential up to 30 residents. Located opposite the South Marine Park, Marine Park View has dedicated caring staff to attend to the needs of residents with all the amenities one may need on their doorstep.

Staff at Marine Park View believe strongly in the mission statement outlining their commitment to providing excellent care. All staff believe that people need to feel content and secure - physically, mentally, socially, emotionally and spiritually.

Residents have a choice of upstairs and downstairs lounges, separate dining area, dedicated activities co-coordinator and the home cooks fresh, nutritional and exciting food.

Marine Park View is a hive of activity and the dedicated team brings joy and reassurances to everyone who chooses to live there.

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Care Provided by Marine Park View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Seahaven CH Ltd
  • Person in charge
  • Toni Carlin (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Marine Park View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,099 – £1,399
    • Self-Funded Residential Dementia Care £1,099 – £1,399
    • RESPITE Self-Funded Residential Care £1,099 – £1,399
    • RESPITE Self-Funded Residential Dementia Care £1,099 – £1,399

  • Cost are calculated by assessed need plus direct hotel costs added (cleaning, food etc) On preassessment an accurate weekly fee will be calculated for you
  • (these prices are only a guideline, please contact Marine Park View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions to visiting


  • Parking

  • The car park is situated at the back of the home.


Marine Park View Reviews (47)

Total of 47, showing 21-40
9.6

Marine Park View has a Review Score of 9.6 (9.557) out of 10, based on 19 reviews in the last 2 years. Over all time Marine Park View has 47 reviews.

Overall Experience

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Date Published

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Review from Stephanie B (Granddaughter of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not recommend Sehaven Care Home enough. My nana has been here for nearly a year, and I cannot believe the progress she has made. I can see how much she enjoys being there; she speaks very highly of the staff and her experience being there. The staff are fantastic; they are always happy to help
with anything. All-round excellent service. I am very happy my nana has the opportunity to live there. I can't thank the staff enough for everything they do.

Reply from Dr Vivek Gupta, Director at Marine Park View

Thank you so much for your lovely review of Seahaven, and you cannot recommend the home enough! The staff work extremely hard to deliver excellent person-centred care, and I will ensure your kind words are passed on to all of them- the whole team are so grateful for your kind and heartfelt words


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Review from D R (Son-in-law of Resident) published on 18 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Could you tell us when the residents go out in the minibus (we were told the care home has one for residents)? And when they go across to the park, please. As my mother-in-law has been there nearly 12 months and we've not seen a minibus or heard about them going out, even in the back yard.

Reply from Dr Vivek Gupta, Director at Marine Park View

Thank you for your feedback regarding Seahaven. We understand you have raised this issue and we have explained that a minibus is not a service the home has offered or advertised but as we move out of Covid and restrictions ease, we will definitely look at your constructive feedback moving forward. The home has a comprehensive activities schedule in place and dedicated activities co-ordinator
We are grateful for your support during these difficult times.
Kind Regards


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Review from Linda S (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seahaven has gone through difficult times due to Covid but has kept a high standard and duty of care to all residents; my mother included; she has been there and well looked after for a number of years. If you are looking for a care home, I would recommend you look no further for the quality and well-run
establishment.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Linda, thank you so much for your lovely review of Seahaven - the staff work extremely hard to deliver excellent person-centred care, and I will ensure your kind words are passed on.
Best wishes.


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Review from Jennifer C (Sister of Resident) published on 19 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has resided in Seahaven since August 2021. In that time, l have put my trust in everyone working there (on every level) and feel that some have become my friends. The care is excellent, and l love the comfortable, relaxed atmosphere from entering the front door. My sister has settled in well
and now classes it as home; this in itself gives the family peace of mind.
Thank you to the manager and all you’re lovely staff.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Jennifer, thank you so much for your kind words and review. The staff work so hard to ensure excellent care and we are so grateful for your review that reflects this. We aim to continue improving and working to provide the best care to our residents.
Best wishes.


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Review from Philip C (Nephew of Resident) published on 19 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A few weeks ago my aunt had to have a stay in hospital. She was wasting away without the care she’d been used to at Seahaven. Fortunately, we were able to get her back to the home - but were not hopeful she would make it. The care and attention she received are nothing short of miraculous. She is now
walking unaided, putting on weight and most importantly, happy. Thank you to all the staff here! You are unseen heroes in our family's eye.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Philip, wow, thank you so much for such a lovely review. It is really heartwarming to hear about the fantastic recovery your aunt has made with us. We are really grateful for your kind words, and it reflects all the hard work and dedication of the staff. I will ensure your kind words are passed on.
Kind Regards.


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Review from Ann D (Daughter of Resident) published on 13 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our relative has been at this home for a number of years, and we have been extremely happy with the care and dignity they have received. The management and staff have always been approachable and have addressed any issues we have had. The care staff are very attentive to the needs and varying requirements
and have kept us well informed. This home has provided a safe environment and have catered to the needs of our relative in some very difficult times in recent years. In our opinion, this home has some incredible staff and have always ensured that our relative has been well cared for.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Ann
Thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff. Kind Regards.


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Review from Derek H (Son of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Dad into Seahaven during the pandemic to be closer to family. With myself living in Australia, I was unable to be part of the selection process. Over six months later, and at the first opportunity, I was able to get over to see Dad, his new home and to meet the staff. My first impression of
this facility and the lovely kind-hearted people who look after our precious father, with such care and dignity, was 5*. Dad too is always full of praise for all the staff and carers, the facility, meals, etc... In his words, "I'm in the best place I could possibly be in". In the short time I spent with Dad and the interaction I had with the staff and carers, I second that. All the staff were so accommodating during my visit, allowing me to spend as much time as I wanted with Dad, taking him out whenever we wanted, for as long as we wanted, nothing was a problem. Dad is happy, content and comfortable, and in that, I feel so much more relaxed with how things are.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Derek, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff.
Kind Regards.


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Review from P H (Granddaughter of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan absolutely loved Seahaven and its staff. The location and facilities are excellent. When me and my family visit, the staff are always so friendly and accommodating. I cannot speak highly enough of Seahaven and its wonderful staff.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Poppy, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff.


Kind Regards.


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Review from Joanne P (Daughter of Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care my mam has received at Seahaven. The staff are warm, friendly and genuinely care about the residents. My mam is now receiving end of life care, and I am so pleased with how the staff are looking after her; she received excellent care and is treated with dignity and compassion.
I'm so pleased we chose Seahaven for my mam and will be forever grateful to the carers and staff for looking after my mam so well.

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Review from L H (Daughter of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is looked after beautifully at Seahaven. The staff make sure she and ourselves are made to feel welcome at any time. My mum is very fond of the staff. The home is very well maintained. All staff very happy to assist with any queries at any times. I definitely recommend Seahaven.

Reply from Dr Gupta, Director at Marine Park View

Dear Lysa, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff.
Kind Regards.


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Review from A E (Son of Resident) published on 16 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems to like Seahaven; he is always clean when we pick him up. The staff are very helpful; they will help you in any way they can. All-round, a nice home.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Anthony, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff.
Kind Regards.


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Review from Valerie M (Wife of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Alzheimer's, and I am his full-time carer. He visits Seahaven for respite on a regular basis. I love the fact that I can drop him off at Seahaven, and he will be well taken care of. Such a stress relief for me. They treat him as an individual with his own likes and dislikes, his own needs
and desires. I like the respite to be 2-3 days, and Seahaven is the one place I found who does the short breaks... most would only do 7-days. The décor is bright and airy, and there's always a pleasant atmosphere. The room is basic, but he isn't full-time, so it's to be expected. I just love the way they treat him. We now call his times there his 'holiday', and he goes and comes home happy.

Reply from Dr Gupta, Director at Marine Park View

Dear Valerie, thank you so much for your review regarding Seahaven. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff.
Kind Regards.


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Review from J S (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into Seahaven on the 17th of July 2020, and I am very impressed by the caring, helpful staff who have settled him in very quickly. He came from the hospital and is self-isolating, but when I speak to him on the phone, he sounds very happy and content. The manager has been amazing every time
I ring up (every day).

Reply from Dr Vivek Gupta, Director at Marine Park View

Thank you for a lovely review and kind words. All the staff at Seahaven work extremely hard to provide the best care and we are so happy with your review. I have passed on your kind words to the staff at Seahaven.
Kind regards,
Dr Vivek Gupta,
Director.


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Review from L D (Daughter of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always warm, clean and comfortable. The staff are very caring and work with the residents with cheerful good humour. My mother is happy with the care that she receives and feels safe within the home environment (which is very important to her).

Reply from Dr Vivek Gupta, Director at Marine Park View

Hi L D
Thank you for your lovely review. It really means a lot to all the staff at Seahaven who all work extremely hard to provide excellent care. I have ensured your kind words are passed on.
Best wishes
Dr Vivek Gupta
Director


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Review from Judith O (Daughter of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has resided at Seahaven for nearly three years. She is happy and safe. The staff here are all extremely hard working and caring. Nothing is too much trouble for them. Activities are excellent and very well led. Visitors are always welcomed and carers and manager ensure you are well informed regarding
all aspects of your relatives care.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Judith


Thank for your lovely review. We are really glad to hear your kind words. All the staff at Seahaven work extremely hard to deliver excellent personalised care. I will ensure the staff are made aware of your kind words.


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Review from R L (Brother of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited this care home weekly for at least two months and found the staff extremely pleasant and friendly. I have observed the residents being treated with kindness and dignity. The recreation facilities are catered to the age and ability of the residents taking part. I am well pleased by the
observations I noted on different visits.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear R L


Thank you for your kind words. We are extremely glad to hear of your positive experiences. The staff at Seahaven work extremely hard to provide excellent personalised care and I will ensure your kind words are passed onto them.


Best wishes.


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Review from George L (Brother of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident here since 13th December 2018. I have made visits here at various times of the day and always found the staff very friendly and helpful. They involve the residents in various sorts of activities to stimulate them eg exercises, games, singalongs. The bedrooms all seem nice
and clean and are adapted for their needs. The food always seems nice and appetising.

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Review from E D (Daughter of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I met the manager, staff and residents at Seahaven I knew my father, who has dementia and mobility issues was going to be cared for to a high standard. He has only been at Seahaven a matter of weeks, he has settled really well. His behaviour can be challenging at times but he is always
treated with care, compassion, patience and dignity. They know him so well already. You are made welcome whatever time you visit. How comforting it is to know he is being well taken care of. Thank you to you all.

Reply from Dr Vivek Gupta, Director at Marine Park View

Thank you for your lovely review. We are so glad to hear your father is settling in so well. All the staff at Seahaven are committed to providing excellent care and I will ensure your kind words are passed on. Best wishes.


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Review from Robert H (Brother of Resident) published on 2 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in this home for a number of years, being admitted when her husband was no longer able to provide care. She had become increasingly unable to converse and her movements are limited and is now confined to being chair-bound.
Her needs have increased during this time to include 100%
requirement to help with feeding and personal needs.
I am familiar with the challenges of running a care home relating to staffing and funding, having previously managed a 72 bed home with 120 + residents.
I, therefore, bring a critical eye to the facility and care provided whilst being aware of the challenges.
This home has always provided cheery service and demonstrated a caring approach.
During the last year the physical appearance of the home has been significantly upgraded, cheerfully (and cost-effectively) decorated and the staff standards, which already quite good, further reset.
The staff are plainly led well and demonstrate a cheerful, caring welcoming and competent approach.

Reply from Dr Vivek Gupta, Director at Marine Park View

Dear Robert


Thank you for your kind words. We are extremely grateful for your review and appreciate your expert comments. We have worked very hard at Seahaven to create a loving, caring atmosphere and we are glad you have noticed this. I will ensure your kinds words are passed onto the staff.


Best wishes


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Review from M H (Stepdaughter of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good overall.
Very canny, smashing.

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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Marine Park View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.557 for Marine Park View is calculated as follows: ( (132 Excellents x 5) + (80 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 221 Ratings = 4.557

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marine Park View is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Toni

Toni Carlin

Job Title: Registered Manager

Joined: 2023

HI! my name is Toni and I am proud to be the manager here at Marine Park View, our lovely 30 bed residential care home in a lovely location in South Shields with Outstanding views and the fresh smell of the sea air!


I started my career over 26 years ago. I am excited to have joined the caring and leading group in 2023 and have felt overwhelmed by the support of staff, residents and our families. Our home is open and honest and I am passionate about working with residents and advocating for a person centred approach.We take all of our residents inputs and ideas very seriously and we are dedicated to demonstrating that we listen and care. We have lots of activities in the home and our residents help plan these. It is our priority to ensure our residents’ wishes are met so they can continue to live freely with the caring support that we provide. It is important that our residents know we care and listen.


We are excited to welcome you to Marine Park View and I look forward to meeting you!