Cost are calculated by assessed need plus direct hotel costs added (cleaning, food etc) On preassessment an accurate weekly fee will be calculated for you
No restrictions to visiting
The car park is situated at the back of the home.
Marine Park View has a Review Score of 9.6 (9.557) out of 10, based on 19 reviews in the last 2 years. Over all time Marine Park View has 47 reviews.
Review from Rose A W (Resident) assisted by family/friend published on 21 November 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Rose,
Thank you for your lovely review. We are really glad you enjoy your time and stay with us. All the staff work really hard to make sure all our residents feel safe and comfortable and I will ensure your kind words are passed on to them.
Best wishes
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Review from K H (Stepdaughter of Resident) published on 14 November 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from J H (Sister-in-law of Resident) published on 9 November 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from Valerie L (Resident) assisted by family/friend published on 8 November 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
The pumpkin we had carved was judged and the best one won a prize, and to top it all we had a singer, singing songs we could all sing along too.
What a great afternoon.
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Valerie,
Thank you for your lovely review. We are really glad you had a great time with the activities. We always try to offer lots of different varied activities for our residents and we are really glad that you enjoyed them. I will ensure your kinds words are passed onto staff.
Best wishes
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Review from Sue T (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Sue, thank you for your lovely review. Your kind words mean so much to the whole team at Seahaven. All the staff work really hard to provide excellent care and we are delighted that you have seen this first hand. We will ensure the staff are made aware of your nice comments.
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Review from S G (Granddaughter of Resident) published on 31 May 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear S G,
Thank you for your very positive review. We are very happy about the improvements we have made and are very excited for the future of Seahaven. Our staff work extremely hard and this has been acknowledged in the latest CQC report, where we have received a Good Rating in All Areas. I will ensure your kind words are passed onto the staff.
Best wishes
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Review from S O (Son-in-law of Resident) published on 18 May 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Dr Vivek Gupta, Director at Marine Park View
Dear Stuart,
Thank you so much for your lovely review. We are extremely proud of the renovations and the continuous improvements we are making to Seahaven which has made the home much more modern and homely. We are extremely proud of our staff and their dedication to our residents, which has just been acknowledged by the latest CQC inspection, where we have achieved a Good Rating in All Areas. I will ensure your kind words are passed onto the Staff.
Best Wishes.
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The Review Score of 9.6 (9.557) out of 10 for Marine Park View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.557 for Marine Park View is calculated as follows: ( (132 Excellents x 5) + (80 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 221 Ratings = 4.557
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Marine Park View is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Mar 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2023
HI! my name is Toni and I am proud to be the manager here at Marine Park View, our lovely 30 bed residential care home in a lovely location in South Shields with Outstanding views and the fresh smell of the sea air!
I started my career over 26 years ago. I am excited to have joined the caring and leading group in 2023 and have felt overwhelmed by the support of staff, residents and our families. Our home is open and honest and I am passionate about working with residents and advocating for a person centred approach.We take all of our residents inputs and ideas very seriously and we are dedicated to demonstrating that we listen and care. We have lots of activities in the home and our residents help plan these. It is our priority to ensure our residents’ wishes are met so they can continue to live freely with the caring support that we provide. It is important that our residents know we care and listen.
We are excited to welcome you to Marine Park View and I look forward to meeting you!
