Archers Park Dementia Care Home

Archer Road, Farringdon, Sunderland SR3 3DJ
Submit a Review
9.7 71 Reviews
  • Archers Park Dementia Care Home, Sunderland
Archers Park Dementia Care Home is a residential dementia and short-term respite care home in the Farringdon community. Situated on Archer Road, Archers Park has 40 en-suite bedrooms, spacious living rooms and beautiful gardens for residents to enjoy.

The Sunderland care home specialises in providing support for the elderly and people living with dementia. Working alongside health care professionals, the Sunderland Local Authority and family members, the team at Archers Park Care Home creates comprehensive, individualised care plans to ensure your loved ones receive the highest level of care. From medication distribution to supporting complex needs, their experienced team can assist with a variety of medical requirements.

Archers Park believes keeping both physically and mentally active is key; so dedicated Activity Co-Ordinators organise fun outings and events daily to help residents remain engaged and happy. From Valentine's Day parties to birthday celebrations, residents always have something fun to do at the Sunderland care home.

Show Archers Park Dementia Care Home on the Map

Care Provided by Archers Park Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Marlena Derda (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Archers Park Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,145
    • Self-Funded Residential Dementia Care from £1,145
  • (these prices are only a guideline, please contact Archers Park Dementia Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Archers Park Dementia Care Home Reviews (71)

Total of 71, showing 1-20
9.7

Archers Park Dementia Care Home has a Review Score of 9.7 (9.725) out of 10, based on 8 reviews in the last 2 years. Over all time Archers Park Dementia Care Home has 71 reviews.

Overall Experience

  • 63
  • 8
  • 0
  • 0
  • 0

Date Published

71
1
5
8
63

Review from J L (Daughter of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at the care home and thought the space in the place was lovely, lovely view of rooms, staff are very nice. If you need any advice they are there for you. They let us do the room up and let my mum come in while were were making her room to become her home, making it easy for the change from
her own home into a residential home.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Thank you so much for your lovely review; I am delighted you are happy with Archers Park. Your lovely review is very much appreciated and will share your feedback with the staff team at Archers Park, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda T (Daughter of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried about my mam going into respite but from the day she arrived at Archers Park she was greeted warmly and treated with kindness. During her stay there she bloomed - became happier and more alert and gained weight too. She was so well cared for and the staff and management could not have
been kinder or more welcoming and supportive.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Thank you for your lovely, kind review. I will pass this on to all the staff. I am pleased that you are reassured that your mum is being well looked after by the team here at Archers Park.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Daughter of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't sing the praises of the staff at Archers Park too highly my mother has been in this care home over 2 years now and she has been looked after really well. Recently it was her 100th birthday and the staff made it really special for both her and all her family we all had an amazing day. A big thank
you to them all. We hope they know how much they are appreciated.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Thank you for your lovely review, your wonderful feedback will be passed to our team at Archers Park.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D M (Daughter of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful. Can't do enough. I know when I go home, they are safe, any problem they will ring straight away.
I am happy with the care.

Reply from Sarah Armitage, Operations Director at Archers Park Dementia Care Home

Thank you for taking the time to review Archers Park. I will be sure to pass your kind words across to the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Brother-in-law of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother-in-law came here, he has improved tremendously. His weight has gone from 7st plus to over 11st, he never faults the meals he gets.Office staff are very helpful and caring, staff are always happy/smiley and my brother-in-law loves them all.
Couldn't praise this care home enough.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Thank you for your kind review. I will share this with the team here at Archers Park. Kind regards, Marlena.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Daughter of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Anyone who has to place an elderly relative in care knows the anxiety and guilt this decision brings. Mum (91) has been in Archers Park since December 2021. The home is clean, airy and pleasant. Activities are also on the agenda for the residents if they wish to participate. Mum's behaviour at times
can be very challenging, but the carers adore her, treat her with compassion and respect and have a bit of fun with her. I cannot praise the staff and management highly enough and would recommend this home to anyone.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Thank your lovely feedback; I will pass this on to all our staff team at Archers Park. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L R (Daughter of Resident) published on 5 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Archers Park Care Home is lovely, clean and the girls are fantastic, caring and professional at all times. One big happy family. Congrats to the management.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

I would like to say thank you so much for your lovely review, we appreciate your kind words, I will pass your lovely review on to the staff, thank you again from the manager and all the staff team at Archers Park.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N M (Daughter of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Archer Park has been incredible, Mam has settled in very well and we as her family are so relieved with the care they provide. The atmosphere here I always positive with many different activities to do. Mam loves music, singing and dancing. All staff are so friendly and helpful and easily approachable.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Thank you for the lovely review for Archers Park. I will ensure I pass your kind words onto the staff team. Kindest regards Marlena.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A L (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is really nice. Staff and management are friendly. caring, approachable and helpful. It's all new to Mam and she is still settling in. She speaks really highly of the staff and feels well taken care of. She enjoys the chats with them and appreciates the care they show.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan M (Daughter of Resident) published on 28 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very strongly that I need to write this positive and heartfelt review of Archers Park Care Home which has been the home of my late father for the past 17 months. My Dad arrived at Archers Park and was immediately welcomed into the home by the amazing team of carers and management. The home itself
is bright, airy and feels incredibly warm and welcoming. His room was clean, freshly decorated, with new curtains and accessories appropriate for a male resident. Dad settled immediately and as a family, we left him in the knowledge that he was safe and most importantly cared for. My dad’s health deteriorated over his time at Archers Park but with the help of a brilliant GP service, a flow of trained professionals and the love of the carers he was happy. I cannot recommend and thank the home enough for the care my father received from Management, carers, the cooks, laundry staff and also the maintenance team who always went out of their way to say hello. Thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denovan W (Husband of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a great relief to the family and I that my wife is being cared for so well. We are able to visit her quite frequently and are always made welcome. My wife is always pleased to see us and is very complimentary about the staff. Communications with the home and staff are excellent.

Reply from Vicki Yeoman, Manager at Archers Park Dementia Care Home

Thank you for taking the time to say some lovely things about us. The care team will be delighted.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kelly S (Daughter of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I come to visit my Dad I can see he’s well cared for and the whole team have gone above and beyond during the pandemic to ensure everyone’s safety and I am eternally grateful for that. I couldn’t ask for a better service for my dad.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Kelly, thank you for your lovely review, I will ensure all the staff team are informed of your positive feedback, your feedback is very important and your views on the service we provide at Archers Park. Thank you, Marlena.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin G (Son of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad has come to Archers Park, the home manager is very approachable and helpful. The staff are very nice and do a great job supporting my father. Dad is always clean, shaved, and supported in a personal way during his personal care and when he has his meals. Very happy with the care and support
dad is receiving.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Thank you for your lovely review, we are delighted to hear that you are pleased with our care. I will be sure to share your kind words with the team of staff. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline A (Daughter of Resident) published on 23 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam first entered Archers Park for 2 weeks respite in Dec 2020 and is now a permanent resident here. She settled in very well, and the staff are so kind and helpful and very good at sending us photos and video footage of mam having fun times, playing games, doing activities and generally living a
good happy life. We could not be happier with the care she receives here. Thank you.

Reply from Marlena Derda, Home Manager at Archers Park Dementia Care Home

Thank you very much for your review; your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. Our staff strive to provide the best care possible for our residents, and I am very pleased to hear that our team has been able to help your mother. Kind regards, Marlena Derda


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jeanette M (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff always keep you fully informed of everything happening within the home, they are always attentive and caring and have made my mam feel at home. Wonderful staff who treat the residents as family.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Jeanette, I would like to thank you for your lovely comment, your kind words are very much appreciated and I will share your feedback with the staff team, thank you so much. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Harold A (Husband of Resident) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Harold, thank you for your review. We very much appreciate you taking time out to provide feedback for our home and are delighted to hear that you are pleased with the service we provide. Many thanks, Sharon Easterbrook-Smith.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debra H (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are friendly, caring and easy to talk to. If you have any issues they are happy to help. My father has been in this home for a number of years now and we have never had any issues so far.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Debra, thank you for your lovely review, I will ensure all the staff team are informed of your positive feedback, thank you again, your feedback is very important and your views on the service we provide at Archers Park is very important. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline L (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Archers Park for 4 years. The home is very clean and tidy. The staff are lovely and very caring. They do a great job looking after all the residents. During this pandemic, they have been brilliant and I couldn't praise them enough.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Pauline, all at Archers Park would like to thank you for the lovely positive review you have recently completed, it is a lovely review and I am so pleased you are very happy with the staff team at Archers Park, it has been a very difficult time for all families but hopefully, soon we will be welcoming you all back into Archers Park with your loved ones, thank you again this review is very much appreciated and will share with the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter T (Son of Resident) published on 10 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been completely happy that our mam is receiving the best care possible. She has settled into Archers Park wonderfully, even in these difficult times. Nothing is too much trouble for the staff, who communicate all the time with us regarding mam's welfare. The facilities are exceptional and we
feel comfortable knowing mam is safe, happy and well cared for.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Thank you so much for your lovely comment and I am so pleased you are happy with Archers Park care home and the dedicated staff team, as you say during these very difficult times your mum has settled really really well and she is a delight to take care of, thank you again and I will share your kind words with all the staff team here at Archers Park. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew C (Son of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Staff at the Archers Park care home are so friendly. They look after my mother and do a fantastic job in doing so especially during these difficult times. Every time I needed to come and see her they would always be willing to help either with a pod visit or a window visit or even a Facetime. Nothing
but admiration for the whole team.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Hi, thank you so much for a lovely review, we are all delighted here at Archers Park that you are very happy with the care and support for your dear mum, thank you so much this is very much appreciated. Kind Regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Archers Park Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.925 for Archers Park Dementia Care Home is calculated as follows: ( (87 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 93 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Archers Park Dementia Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Marlena

Marlena Derda

Job Title: Home Manager

Joined: 2021

Hello, my name is Marlena Derda and I am the Home Manager at Archers Park Care Home. I began my career working as a care assistant in 2011 before progressing to a senior care assistant. In 2019 I joined the Orchard family working as a Deputy Manager and completed my NVQ level 5 in Leadership and Management in this time before progressing to Home Manager in 2021.


Frequently Asked Questions about Archers Park Dementia Care Home

What types of Care is Archers Park Dementia Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Archers Park Dementia Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Archers Park Dementia Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Archers Park Dementia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Archers Park Dementia Care Home to the centre of Sunderland?

2.7 mile(s) as the crow flies, distance by road may be significantly further.