Archers Park Dementia Care Home

Archer Road, Farringdon, Sunderland SR3 3DJ
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9.7 71 Reviews
  • Archers Park Dementia Care Home, Sunderland
Archers Park Dementia Care Home is a residential dementia and short-term respite care home in the Farringdon community. Situated on Archer Road, Archers Park has 40 en-suite bedrooms, spacious living rooms and beautiful gardens for residents to enjoy.

The Sunderland care home specialises in providing support for the elderly and people living with dementia. Working alongside health care professionals, the Sunderland Local Authority and family members, the team at Archers Park Care Home creates comprehensive, individualised care plans to ensure your loved ones receive the highest level of care. From medication distribution to supporting complex needs, their experienced team can assist with a variety of medical requirements.

Archers Park believes keeping both physically and mentally active is key; so dedicated Activity Co-Ordinators organise fun outings and events daily to help residents remain engaged and happy. From Valentine's Day parties to birthday celebrations, residents always have something fun to do at the Sunderland care home.

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Care Provided by Archers Park Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Marlena Derda (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Archers Park Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,145
    • Self-Funded Residential Dementia Care from £1,145
  • (these prices are only a guideline, please contact Archers Park Dementia Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Archers Park Dementia Care Home Reviews (71)

Total of 71, showing 21-40
9.7

Archers Park Dementia Care Home has a Review Score of 9.7 (9.725) out of 10, based on 8 reviews in the last 2 years. Over all time Archers Park Dementia Care Home has 71 reviews.

Overall Experience

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Review from Lee M (Son of Resident) published on 26 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Archers Park Care Home for a number of years. I cannot commend the staff highly enough for their care and diligence in providing care in these difficult times. The staff keep me informed of any change in circumstance and I feel very comfortable with continuing the ongoing
care programme.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Thank you so much for your lovely words, rest assured I will ensure that your lovely comment is passed onto the staff team. Kind Regards, Sharon Easterbrook-Smith.


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Review from David D (Son of Resident) published on 26 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been placed in the nursing home, she was very upset at first but with the help and care and patience from all the staff in the home she seems much happier she is more talkative and she has had a good Xmas judging by all the photos and videos posted on the Archers Park website. I
would recommend this nursing home to anyone looking for a good home for their elderly relatives.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

I would like to say thank you so much for the positive feedback on your review. I am delighted that you are very happy with the care we provide at Archers Park. Thank you again very, much appreciated, Sharon Easterbrook-Smith


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Review from Gillian F (Daughter of Resident) published on 22 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Archers Park is a lovely care home with staff who are very caring and compassionate. It is really reassuring during these Covid times to see pictures and videos of Mam enjoying herself dancing, singing and playing games. The staff bring Mam to the conservatory window so we can see her, which is lovely
and also reassuring seeing her look so well. A great big thank you to everyone at Archers Park, you are all doing an amazing job.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

I would like to say thank you so much for such a lovely review, your words are so kind, and it's lovely to see you are all very happy with Archers Park and our dedicated staff team. Thank you again, this is very much appreciated, kindest regards.


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Review from Dan S (Son of Resident) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was placed at Archers Park and the transition was really helped by the staff. Since Covid has restricted many things, especially visits, I have not been able to have as much contact as I would have liked as flying over is not on the agenda. The only option available to me to speak with dad has been
the very much appreciated efforts of staff using FaceTime and Facebook calls. These staff members are going above and beyond and I can’t tell you how much I value it. Without it, I wouldn’t have had any contact so it is amazing. Thank you.

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Review from Julie M (Daughter of Resident) published on 16 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased my Mam is in Archers Park Care Home. I feel happy knowing she is getting the best care from all the dedicated staff and management at these difficult times. Love watching the pictures and videos they put on the website, the residents look like they are having so much fun, always something
going on for the residents.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Thank you so much for your lovely review. The team at Archers Park are delighted that you are so happy and will continue to ensure your mum is settled at the home. Kind Regards, Sharon Easterbrook-Smith, Home Manager.


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Review from J S (Son of Resident) published on 16 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care from a great team. It makes me happy to know that dad is safe and well looked after in very difficult times. The team always go out of their way to bring dad to the windows when we come to see him and keep us updated. Thank you to everyone.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Thank you for your lovely review. I am so pleased to hear that you are delighted with the team at Archers Park, rest assured that the management and staff will continue to be very supportive and provide outstanding care and support for your dad. Kind Regards, Home Manager.


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Review from P C (Daughter of Resident) published on 23 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Archers Park always has a nice atmosphere, friendly and welcoming, carers, cooks, cleaning and management strive to maintain good care and harmony for all.
The care provided for my dad is excellent, the staff are very attentive and caring and have kept me well informed on all aspects of the home and
my dad's well-being.
A very big thank you to all the staff.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Thank you for taking the time to leave this review; we really do appreciate the feedback we receive about our home.


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Review from J R (Daughter of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff care and do everything for my dad. They do this with compassion, love and because they are competent.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Thank you for your review. Our team of friendly and efficient staff strive to provide the highest possible level of care to our residents and we are pleased to receive this positive feedback.


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Review from J T (Daughter of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Thank you for taking the time to leave this review, we really do appreciate the feedback we get.


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Review from Kevin B (Son of Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since September 2019 and every member of staff I met while visiting has been very helpful and sorted out any questions I have asked. My mother can be quite challenging at times but the staff know how to approach her and manage to get her to do what is necessary eventually
with a smile on her face.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe our home as excellent across all areas. It is also pleasing to hear that our hard-working team put a smile on your mothers face.
Kind regards, Sharon Easterbrook-Smith, Home Manager


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Review from A C (Daughter of Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely care home, run by hardworking, friendly and approachable staff.
Overall, I would rate this home very good.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our care home to be lovely. It is also pleasing to hear that you believe our home is run by friendly and approachable staff. Kind regards.


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Review from I J (Son of Resident) published on 14 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is now on her own in the home since my father died last May. She has been befriended by all the other residents. I know she will be safe and well looked after for as long as needed.

Reply from Sharon Easterbrook Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that your mother has settled in and made friends in our home. It is also pleasing to hear that you know your mother is safe and well looked after. Kind regards, Sharon Easterbrook Smith, Home Manager


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Review from S H (Daughter of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's coming up a year that my Dad has lived at Archers Park and it has been a huge relief for myself and the rest of the family, knowing he is well cared for and safe.
The staff are lovely, there is such a lovely, warm, happy atmosphere when we go in to visit, but mainly Dad could not be happier as
he is no longer alone and feels safe. It was the hardest, but definitely the best decision we could have made.
Thanks to all the staff.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you are at ease, knowing that your dad is safe and well cared for. It is also pleasing to hear that you believe our home has a warm and happy atmosphere.
Kind regards, Home Manager


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Review from B B (Daughter of Resident) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Archers Park is a welcoming safe environment. My mam has settled straight away and I think this is because of the staff and management who help everyone to feel at ease the moment you step through the door, a friendly warm atmosphere, nothing is too much trouble. It feels like "home from home."

Reply from Sharon Easterbrook - Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe Archers Court as a “home from home”. It is also pleasing to hear that your mum has settled in straight away.
Kind regards, Sharon Easterbrook - Smith, Home Manager.


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Review from B A (Son of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff doing a great job, very caring and considerate. Clean and pleasant environment for the patients.

Reply from Sharon Easterbrook Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. We strive to provide the best care possible for our residents and I am very pleased to hear that you believe our team are doing a great job in providing excellent care. It is also pleasing to hear that you believe we provide a clean and pleasant environment for our residents.
Kind regards.


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Review from A L (Daughter-in-law of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome. Staff friendly. Care excellent. My mother-in-law is looked after with great care and dignity, could not ask for anywhere better. A good example for other homes I've visited.

Reply from Sharon Easterbrook Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you feel that your mother in law is well looked after and that the standard of care is excellent. It is also pleasing to hear that you are always made to feel welcome in our home.
Kind regards.


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Review from Maureen W (Sister of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault anything in this home, the staff are lovely and the service is excellent. The home is clean and the food is lovely.

Reply from Sharon Easterbrook Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you couldn’t find any fault in our home. It is also pleasing to hear you find the home to be to an excellent level of cleanliness and find the food lovely! Kind regards.


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Review from Julie R (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came to the home in February 2019. As as a family, we couldn't be happier. Dad is really happy. The staff and management are always so lovely and friendly and very approachable. Dad always looks lovely and clean when I visit him.

Reply from Sharon Easterbrook Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you couldn’t be happier with the care that your dad is receiving. It is also pleasing to hear that you find all of our staff to be friendly and approachable. Kind regards.


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Review from Raymond N (Husband of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home very good.

Reply from Sharon Easterbrook-Smith, Home Manager at Archers Park Dementia Care Home

Many thanks for taking the time to leave a review for Archers Park, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you find the home to be very good and that you would be extremely likely to recommend us.
Kind regards Sharon Easterbrook-Smith, Home Manager


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Review from Margaret H (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Mam went into Archers Park care home the staff and carers have been amazing with my Mam and us as a family. In my Mams room, it was all green which Mam doesn't like, I spoke to management and they are changing the colour of the chair from green to red, which is Mam's favourite colour. The staff
in Archers Park are very approachable with any concerns we have and they treat all their residents as if it was their own family members which, I think is amazing. If anyone was to approach me about Archers Park I would definitely say to them it's an amazing home.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Archers Park Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.925 for Archers Park Dementia Care Home is calculated as follows: ( (87 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 93 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Archers Park Dementia Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Marlena

Marlena Derda

Job Title: Home Manager

Joined: 2021

Hello, my name is Marlena Derda and I am the Home Manager at Archers Park Care Home. I began my career working as a care assistant in 2011 before progressing to a senior care assistant. In 2019 I joined the Orchard family working as a Deputy Manager and completed my NVQ level 5 in Leadership and Management in this time before progressing to Home Manager in 2021.