Archers Park Dementia Care Home

Archer Road, Farringdon, Sunderland SR3 3DJ
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9.7 71 Reviews
  • Archers Park Dementia Care Home, Sunderland
Archers Park Dementia Care Home is a residential dementia and short-term respite care home in the Farringdon community. Situated on Archer Road, Archers Park has 40 en-suite bedrooms, spacious living rooms and beautiful gardens for residents to enjoy.

The Sunderland care home specialises in providing support for the elderly and people living with dementia. Working alongside health care professionals, the Sunderland Local Authority and family members, the team at Archers Park Care Home creates comprehensive, individualised care plans to ensure your loved ones receive the highest level of care. From medication distribution to supporting complex needs, their experienced team can assist with a variety of medical requirements.

Archers Park believes keeping both physically and mentally active is key; so dedicated Activity Co-Ordinators organise fun outings and events daily to help residents remain engaged and happy. From Valentine's Day parties to birthday celebrations, residents always have something fun to do at the Sunderland care home.

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Care Provided by Archers Park Dementia Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Marlena Derda (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Archers Park Dementia Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,145
    • Self-Funded Residential Dementia Care from £1,145
  • (these prices are only a guideline, please contact Archers Park Dementia Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Archers Park Dementia Care Home Reviews (71)

Total of 71, showing 61-71
9.7

Archers Park Dementia Care Home has a Review Score of 9.7 (9.725) out of 10, based on 8 reviews in the last 2 years. Over all time Archers Park Dementia Care Home has 71 reviews.

Overall Experience

  • 63
  • 8
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Date Published

71
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5
8
63

Review from C A (Sister of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been cared for in Archers Park for over a year now and I have always found the staff very helpful and caring. Nothing is a problem for them. Overall, it's a pleasant place for both residents and visitors and I would highly recommend it.

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Review from Johnny L (Brother-in-law of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very caring in treatment and nursing for my sister-in-law's illness.

Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care Home

Thank you for taking the time to leave a positive review for Archers Park, your comments are greatly appreciated and I will most certainly pass them on to the team who will be very pleased.
Kind regards, Roslyn Wright, Home Manager.


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Review from Kevin M (Husband of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really impressed from day one of my wife's care. The staff and management are a great crew, making it easy for myself and family members and friends to just be able to ask any questions.

Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care Home

Many thanks for the positive review on our home, Archers Park, this will be greatly appreciated by the staff. We take great pride in the care we provide in the home and I am glad you have experienced this.
Roslyn Wright, Home Manager


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Review from Sally C (Daughter-in-law of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has settled in your care home with ease.
It's because your staff, I mean all of them, have been so helpful and pleasant from day one.
I couldn't have imagined that at first as I was as nervous as my mother in law about her future.
Thank you to each and every member of staff for their
caring nature, it is a pleasure to see them work with their patients the way they do.

Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care Home

We are delighted you have taken the time to write a positive review about our home, Archers Park. Our staff strive to provide the best care possible for all the residents and we are pleased that your mother in law has settled in well.
Roslyn Wright, Home Manager.


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Review from Robert C (Son of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is very happy at Archers Park Sunderland. All staff are very good.

Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care Home

Many thanks for your positive feedback on Archers Park, we are always pleased to receive feedback and I will pass your comments on to the staff who will be very pleased.
Roslyn Wright, Home Manager.


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Review from Daniel L (Son of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Archers Park around two months now after a brief spell in hospital, with a water infection. This reoccurred whilst in care but was quickly sorted by the home staff and their local GP. Dad has settled in well now and is very well looked after by all staff, with nice clean facilities and
friendly atmosphere.

Reply from Roslyn Wright, Home Manager at Archers Park Dementia Care Home

Thank you for your review of Archers Park. It is wonderful to hear your dad has now settled in well and you feel he is well looked after. We strive to create a nice friendly atmosphere in the home so I am pleased this has been noted. Kind regards


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Review from M J (Daughter of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the things I like about Archers Park is the staff. There doesn't seem to be a high turnover of staff. When we visit and we go several times a week, the same staff are there. This is very good for the residents well being, seeing the same people who care for them. There is always something going
on in the home, entertainment nights, fetes and Christmas fayres. There are several rooms for residents to relax in, watch telly, listen to music or chat with their family. A new decking has just been added to the home and this will be lovely for the residents in the summer. A lovely home!

Reply from Roslyn Wright, Care home managger at Archers Park Dementia Care Home

Thank you very much for your review. It is so lovely to hear that you are happy with the staff and the home itself. I do agree that to have the same staff members looking after the residents is very reassuring for them. It is so nice to know that your relative can find somewhere to relax either with fellow residents or on their own.
Thank you again.
Best wishes.


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Review from S E (Daughter of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff/management are always very helpful and friendly. Residents are treated with respect and dignity in a homely atmosphere.
My mother is well cared for and is happy.

Reply from Roslyn Wright, Care manager at Archers Park Dementia Care Home

Thank you very much for your positive review of Archers Park. It is lovely to hear that your mother is happy and enjoying her stay here. It is important to us that our staff are friendly and helpful to our residents and their families.
Thank you again.
Best wishes.


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Review from David K (Son-in-law of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father-in-law went to be a resident in the home. I have nothing but admiration for the staff and the running of the home. We as his family are always kept informed of his welfare and they show real compassion towards him, he is always fed and cared for and above all is happy.

Reply from Roslyn Wright, Care home manager at Archers Park Dementia Care Home

Thank you very much for your review. It is so lovely to hear that your father-in-law is happy in the home and that you feel he is well cared for. Our staff do work hard to make sure our residents and their families are made to feel welcome and at home.
Thank you again.
Best wishes.


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Review from Elaine B (Daughter of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into this home in March after my mum was sectioned and dad was in ill health. The staff bent over backwards for their needs. Sadly dad passed away in May. Since then, the care my mum has had has been excellent and we as a family have no complaints. The staff are lovely with her and
she trusts them as do we. I was able to visit Beamish Museum with her which was a lovely day out for everyone. I don't worry about her at all knowing she is being cared for. The staff keeps us up to date with what is going on in the home and with my mum.

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Review from L T (Daughter of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with everything.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for Archers Park Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.925 for Archers Park Dementia Care Home is calculated as follows: ( (87 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 93 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Archers Park Dementia Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Marlena

Marlena Derda

Job Title: Home Manager

Joined: 2021

Hello, my name is Marlena Derda and I am the Home Manager at Archers Park Care Home. I began my career working as a care assistant in 2011 before progressing to a senior care assistant. In 2019 I joined the Orchard family working as a Deputy Manager and completed my NVQ level 5 in Leadership and Management in this time before progressing to Home Manager in 2021.