Archers Court Nursing Home

Archer Road, Farringdon, Sunderland SR3 3DJ
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9.9 69 Reviews
  • Archers Court Nursing Home, Sunderland
Archers Court Nursing Care Home is a warm, friendly and recently refurbished care home, offering vital specialist care for people living with dementia. Based in Sunderland, they are the first in the Orchard Care Homes group to be entirely made up of their innovative dementia-specialist Reconnect communities.

Close to local amenities and shops in Farringdon, Archers Court has large communal living rooms, conservatory, beautiful gardens and even an in-house hairdressers, where residents can be pampered by a trained hair stylist. With a team of activity co-ordinators on hand to organise fun events and days out, there's always something exciting happening at Archers Court Nursing Care Home!

Archers Court is exclusively dedicated to supporting those living with all types of dementia; including vascular dementia, Alzheimer's Disease and frontotemporal dementia. From care assistants to dementia support workers, nurses to the senior team, colleagues at Archers Court Nursing Care Home have specialist dementia training to ensure your loved ones receive the best level of care for their needs.

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Care Provided by Archers Court Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sharon Easterbrook-Smith (Registered Home Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 2

Funding & Fees Guide for Archers Court Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family & Friends welcome anytime.


  • Parking

  • Free on-site Parking


Archers Court Nursing Home Reviews (69)

Total of 69, showing 1-20
9.9

Archers Court Nursing Home has a Review Score of 9.9 (9.869) out of 10, based on 19 reviews in the last 2 years. Over all time Archers Court Nursing Home has 69 reviews.

Overall Experience

  • 47
  • 17
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Review from Louise W (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Archers Court for nine months and the care he gets is fantastic. Staff (nurses, carers, management) there is nothing too much trouble for them. They are all very reassuring with any questions I have about my dad. My dad gets exceptional care. I can turn up unannounced call (visit)
and made to be made very welcome and to see my dad settled and happy. Thank you to everyone in Archers Court for continuing looking after my dad x

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, this means so much to the management team and staff team at Archers Court, I am delighted your feedback is so positive and I am sure the team will be delighted sharing such a lovely and positive review, your father is an absolute delight to look after and care for, reconnect community truly can make a difference, again thank you so much and I really do appreciate you taking the time to share your feedback


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Review from E T (Sister of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to Archers Court in Farringdon at the beginning of October last year and the whole family are so thrilled with the care/welcome and love that she and all the family receive from the dedicated staff here.
The change which we see in my sister is so, so encouraging. She is content
and happy in herself living here (which is the total opposite to how she was in the previous home she was in) therefore not only has Archers and their staff brought real contentment to my sister but the 'peace of mind; which we, as her family now have knowing that she is in a wonderful, caring and loving environment - money cannot buy. The home itself is always clean/tidy and no 'unpleasant smell' is ever the opposite if we call in when a meal is being prepared - the food looks (and tastes lovely my sister tells us). Definitely a home we recommend to our contacts.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

I would like to say thank you so much for your lovely review, it is a pleasure to read such positive feedback and I am delighted that you and your family are reassured that your sister is well cared for, and receiving excellent care, I will pass your lovely feedback to all the team at Archers Court and I have no doubt they will all be delighted, Thank you so much again for your lovely review and feedback, it really does mean a lot. - Home Manager.


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Review from M L (Wife of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all staff to be very caring, friendly, helpful and supportive.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review, your feedback is greatly appreciated and I will share it with the staff team at Archers Court. I am delighted you are very happy with the care and support for your loved one and it is lovely to be reassured you speak highly of the team. Thank you so much for your kind words, it is so nice to hear the team is very helpful and supportive to you all as a family, thank you.


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Review from S G (Friend of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been visiting a friend for over 2 years, I've been treated with respect from the staff very helpful. Medically excellent.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review; I am delighted you are happy with Archers Court. Your lovely review is very much appreciated, and will share your feedback with the staff team at Archers Court, thank you.


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Review from Evelyn B (Mother of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is a resident here.
I am extremely happy with her care.
She is well looked after. Carers do a good job she is safe.
The home is beautifully kept so clean and beautiful decor is well maintained.
I have no complaints the food looks lovely and is served beautiful dining rooms are wonderful
also the bedrooms are beautifully kept.

Reply from Sharon Easterbrook-Smith, Manager at Archers Court Nursing Home

Thank you so much for your lovely review; your kind words are very much appreciated, I am so pleased you are delighted with Archers Court, the care and the standards of the home, I will share your review with the staff team, and I am sure they will be delighted, thank you so much.


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Review from Joanne M (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to express my gratitude for renewing my trust in the caregiving field.
Since I first encountered Archers Court I've felt embraced and comforted knowing that my mother has found a truly special place with the Archers Court family.
The management and all the team are outstanding. They have
consistently provided nothing but compassion and assistance.
Their dedication to exceptional dementia care has truly touched my heart.
I couldn't have wished for a better home for my mother and cannot thank you all enough.

Reply from Sharon Easterbrook-Smith at Archers Court Nursing Home

Thank you so much for this lovely review, your words are so kind and important to me as the home manager, we as a team are very pleased you speak so highly of Archers Court, and can I just say your mum is adorable and an absolute pleasure to care for, thank you so much and will certainly be sharing your lovely review with the team, again I would like to say I am blowing away with your feedback, knowing you are very happy and have expressed exceptional dementia care, so proud thank you.


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Review from K M (Son-in-law of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited a number of times, including a cold call first visit, I have found all of the staff to be extremely friendly, helpful and professional. The care is over and above my expectations and the cleanliness of the care home is exceptional.

Reply from Sharon Easterbrook-Smith at Archers Court Nursing Home

Thank you so much for this heart-warming review, your feedback about Archers Court means so much to us all as a team, and I am so proud of the team and the amazing work we all do together to make Archers Court a great place to live and to support people living with dementia, amazing, I am very proud and am very passionate about my home care, I will always ensure we go above and beyond to make days meaningful to each and everyone, and your mum is such a lovely lady and doing amazing, her smile just melts me, thank you again.


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Review from T E (Niece of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunt who recently moved into this wonderful home. From the moment I walked through the door, there was a lovely caring atmosphere within the building. All the staff I met were really warm and friendly which feeds into the happy demeanour of the residents. Plenty of stimulation and activity
for the residents to get involved in should they wish to. Very clean and tidy establishment which is clearly well run and organised.

Reply from Sharon Easterbrook-Smith at Archers Court Nursing Home

Thank you so much for this lovely review, your words are so kind and important to me as the home manager, we as a team are very pleased you speak so highly of Archers Court, and can I just say your aunt is adorable and an absolute pleasure to care for, thank you so much and will certainly be sharing your lovely review with the team. Thank you


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Review from M R (Wife of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Like many my husband does not want to be in a 'home.' Some days are an uphill battle for his family and the staff. Nothing is right - he is lonely and bored, he won't eat, personal hygiene doesn't happen and food goes out of the window or down the toilet. Despite this he does like the staff who are
friendly and helpful. He sounds intelligent initially but is a recluse. He does not get involved in activities and remains in his room most days. This can be a problem. He won't go and survey food choices but relies on what is brought - that can be monotonous. He is very 'picky' about food and is losing weight. He rarely uses the shower, each time is a new experience but he does need help. residents regularly urinate outside his door which upsets him. I do feel for the cleaning staff - small in number - large building and lots of accidents to clean up.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you for your review. We will as always, continue to work with your husband to ensure he has the best possible care and is engaged in our extensive activities program, which does include one-to-one time for those people that do not always wish to take part in group sessions. Our spring and summer menus have a wide variety of nutritionally balanced meals and the team will continue to ensure your husband is offered a choice of meals each day that meet his dietary requirements. If any particular or favourite foods that your husband would love to eat, please let the team know so that we can include these. The cleanliness of the home is extremely important to us, if ever you feel that our usually high standards have not been met, please don't hesitate to bring this to my attention, we will ensure this is addressed immediately. We always strive to deliver the best possible service and endeavour to make improvements based on the feedback we receive.


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Review from Steven M (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the care of this home for over a year. I have full confidence and peace of mind that he is being looked after to the manner of which he deserves. The hard-working staff through the home deserve full recognition for the care they provide

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you so much for this lovely positive review, a personal thank you and a very proud manager of the team at Archers Court, your dad is a delight to look after, it is lovely to know you and your family can visit and go home with great peace of mind and confident in Archers Court that Dad receives the care he well deserves, I will share your lovely feedback with all the team and no doubt they will be very grateful and proud, thank you.


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Review from Sharon M (Daughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident now for 15 months.
I have nothing but praise for the staff as they do a marvellous job in the hardest of circumstances.
I know that since my father was placed at Archers Court I can go to work knowing that he is well cared for.
He had a 21st birthday party we will never
forget.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you so much for this lovely and positive review, I would like to say a personal thank you as this means so much to me and all the team at Archers Court, I am very proud you are so happy with Dad's care and support, Dad he is a delight to look after, I will share your lovely feedback with all the team and no doubt they will be very grateful and proud, thank you


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Review from Al P (Relative of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are excellent. Without exception all staff are extremely knowledgable and caring and are on top of any situation that can arise.
Always pleasant and smiling they are an asset to the establishment.
Residents are always being entertained with all sorts of activities.
I feel that
our resident could not be in a better place or have better care than in Archers Court Nursing Home.
Well done to all and keep up the excellent service you all provide.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

I would just like to say thank you so much for this lovely review, your kind words of appreciation mean so much to myself as manager and to the team at Archers Court, we are delighted and feel so proud you are very happy with the care and continuous support we all do as a team at Archers Court to ensure we make a difference to your loved one and support you all as a family, thank you so much it is heartwarming reading such a lovely review, I will certainly share with the team and again thank you so much.


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Review from Margaret P (Sister-in-law of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff at Archers Court are all the very best anyone could hope for to care for loved ones. There is always someone to help and entertain the residents. Nothing is too much trouble for them. Your company is very lucky to source such caring people, and thank you all.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you for such a lovely review; it is so nice to receive such positive feedback about Archers Court and the team. I would like to take this opportunity to say thank you, we are very proud as a team that you are reassured and happy with the team and the care provided. I will ensure your review is shared with the team; it is a pleasure to look after your loved one. Thank you.


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Review from Karis M (Granddaughter of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is how all dementia care should be conducted. My Grandma moved to Archers Court from a different home, and the difference in her in just a couple of days is remarkable. She is so happy here and it’s clear to see why.
Firstly, the staff are incredible. Every single member of staff I have seen is
so friendly and wonderfully caring, and cannot do enough for my grandma. There are plenty of staff everywhere you walk, so I feel safe in the knowledge that my Grandma is safe too.
The home has been refurbished with spacious bedrooms and lovely, relaxing communal areas leading onto very pretty gardens. The place is spotless and smells clean!
There are numerous activities for the residents. I also love that residents can be encouraged to do things for themselves such as their own laundry room and even a woodwork room! There is a lovely hair salon and sensory room upstairs too, as well as a pool table!
Such a lovely relaxed atmosphere, a world away from other care homes I have visited.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

This is an amazing review, thank you so much as a team we are delighted, myself and the team are so proud that we are making a difference for your mum, and for you all as a family are so happy, just want to say again thank you so much for your lovely kind words, it really is appreciated.


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Review from Kathleen G (Wife of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the experience we have had at Archers Court. We have always found the staff helpful and caring. Any visitors and friends who have visited have all praised their experience with the staff and his care.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you so much for this lovely review and feedback, I am delighted that you acknowledge the great care and support your lovely husband is receiving, this is so important to us as a team and really do appreciate your feedback and review, I will ensure this is shared with all the team at Archers Court, thank you.


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Review from Justine T (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Archers Court Care Home in Sunderland since May 2023 and I cannot rate them high enough for their care. The activities and events are just superb. Most recently, they put a 3 course meal on for the residents and their partners for Valentine's Day and it was so special. Anything we
need is never a problem, the staff are all amazing! I cannot rate this care home enough. Just wonderful! Thank you!

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you for such a lovely review, it is great to receive a very positive review. I am very proud of the team at Archers Court and delighted you are very happy with your father's care home. Thank you so much and I will share your lovely review with the team. Thank you, Home Manager.


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Review from L H (Daughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff including the cleaning staff and management are all excellent, caring and compassionate to all residents which includes my father.
They put daily activities on every day to keep my dad and other residents active and stimulated.
I can not praise the whole team enough and can only give my
heart felt thanks and appreciation.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

I would like to say thank you so much for your lovely and very positive review, I will share it with the staff team at Archers Court, we are very proud, it is a pleasure caring for your father he is a lovely gentleman, thank you again for such a lovely review.


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Review from Michelle L (Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been a resident since January. From day one, she has been made welcome and is cared for and looked after great by all the staff, nothing's a bother. Well done to all staff and management. When visiting, you are always made welcome and there're always plenty of activities going on.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Thank you for your lovely review, as a team, we are delighted you are very happy with the care and support for your mum and the activities that take place daily within the home. Your review is valuable to us and again would like to say thank you for your lovely words, it is very much appreciated.


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Review from Carol R (Daughter of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been here for four months. His overall health and well-being have improved immensely. He has gone from leading a very lone existence to being much more inclusive, lively and happy. Can't thank the very caring and happy staff enough. They are always so helpful and welcoming. A very big thank
you from me and the rest of my family.

Reply from Sharon Smith, Home Manager at Archers Court Nursing Home

Carol thank you so much for your lovely review. Your feedback means a lot to us at Archers Court, we are delighted you are very happy and how your dad's quality of life has improved so much. Thank you again for your lovely words and lovely review.


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Review from Denise S (Daughter of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we cannot thank Archers Court Care Home enough for the care they showed us as a family.
Dad was admitted to Archers Court in March 2022, we were welcomed into the warm, bright, clean and airy home, it felt very cosy.
Dad had a wonderful time there and enjoyed lots of inclusive activities,
along with the other residents.
The staff were always very professional yet friendly and approachable, nothing was too much trouble and the care Dad received was exemplary.
In particular, in his last few weeks, Dad's care exceeded all our expectations, we didn't think that was possible, but they took the best care of all the family.
Thank you just doesn't seem enough, simply amazing, Archers Court!

Reply from Angus Matthew, Marketing Manager at Archers Court Nursing Home

Thank you so much for your support. We will make sure that the relevant people are informed as your comments make a big difference to them.


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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Archers Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Archers Court Nursing Home is calculated as follows: ( (195 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 222 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Archers Court Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Sharon

Sharon Easterbrook-Smith

Job Title: Home Manager

Joined: 2021

My name is Sharon Easterbrook-Smith and I am the Home Manager here at Archers Court Care Home in Sunderland. I have worked in the elderly care sector since leaving school, starting as a Care Assistant and progressing to management.


Frequently Asked Questions about Archers Court Nursing Home

What types of Care is Archers Court Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Archers Court Nursing Home provide?

Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Archers Court Nursing Home have?

There are 30 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Archers Court Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Archers Court Nursing Home to the centre of Sunderland?

2.7 mile(s) as the crow flies, distance by road may be significantly further.