Bryony Park Nursing Home

Thompson Road, Carley Hill, Southwick, Sunderland SR5 2SH
Submit a Review
9.9 71 Reviews
Bryony Park is a nursing home which is registered to provide 44 places. The home provides care for people who require personal care or nursing care, including people living with dementia.
Show Bryony Park Nursing Home on the Map

Care Provided by Bryony Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Eve Collis (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors for residents welcome at any time. Visitors welcome to look around the home at any time, but please contact the home first to ensure a member of staff can be made available to provide a tour of the home.


  • Parking

  • Bryony Park provides free parking facilities to visitors.


Bryony Park Nursing Home Reviews (71)

Total of 71, showing 1-20
9.9

Bryony Park Nursing Home has a Review Score of 9.9 (9.892) out of 10, based on 25 reviews in the last 2 years. Over all time Bryony Park Nursing Home has 71 reviews.

Overall Experience

  • 68
  • 3
  • 0
  • 0
  • 0

Date Published

71
15
19
25
46

Review from R S (Son of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Bryony Park for 2 years. She is 96 and has significant dementia. Her care in Bryony Park has been exemplary. The staff and management are experienced and put the residents at heart always. Bryony Park has outstanding operational practices. Safety, security and individual needs
are central. Communication is excellent. We are lucky that my mother is in this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J G (Daughter of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is part of the Bryony Family. She is always respected and her wishes are taken into account. The staff are amazing and listen to her needs and adapt to those accordingly. The team are and always will be a much needed part of our family. They make Mum's life so much easier in her transition into
care and she would never had settled into her new environment if it wasn't for their continued support and guidance to her and our family. She feels such a valued and welcomed part of the Bryony Family, as well as we do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Husband of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident from 28th October 2024 following a most difficult 12 months in two hospitals. She settled almost immediately and her presentation was dramatically improved within days. She remains in good spirits and she had been treated with great affection by all staff. My son and I viewed
many care facilities in South Tyneside and Sunderland over several weeks and on multiple occasions. Bryony Park was overwhelmingly chosen after just two visits. The staff are friendly, affectionate and above all, focused on providing care in a pleasant and friendly but safe environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Son of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum moved into Bryony Park we have been delighted with the care received. All staff are extremely friendly and treat residents with respect and dignity. There are activities organised every week for residents, and I look forward to the summer months when I will be able to take my mum out for
the day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan N (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's stay at Bryony Park Nursing Home was very short but in the time that she was there, she was treated with genuine care and warmth, respect and dignity. As a result, her last days were peaceful and happy. The staff went out of their way to ensure that she had all that she needed - nothing
was too much, no matter what was asked of them.
I am so grateful that my mom was able to have this time of peace, quiet and dignity and the words 'thank you' do not encompass all that I would like to say to the staff who have a hard job which they do with so much compassion and care. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N R (Daughter of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryony Park Nursing Home provides excellent care and attention to detail. All the staff are compassionate and dedicated. The facilities are clean, well-maintained and provide a warm, welcoming atmosphere.
The activities are well-planned and provide the opportunity for residents to engage both mentally
and physically. Activities range from arts and crafts, music and group exercises, helping the residents to be connected and fulfilled. Highly recommend Bryony Park for families seeking reliable care for their loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N S (Son-in-law of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home offers great service with warm, attentive staff who care about the residents' well-being. The environment is clean and welcoming, providing a safe space. The thoughtful activities and personalised care make it an excellent choice for family members.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shaun S (Son of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Bryony Park Nursing Home for twenty months. Over her time at Bryony Park, the care has been consistently excellent. The staff are caring and always keep me informed of any issues. The management is clearly motivated to maintain high-quality care and communication is
excellent. I would recommend Bryony Park to any potential service user or relative.

Reply from Eve Collis, Home Manager at Bryony Park Nursing Home

Thank you for your kind review! We pride ourselves in aiming to provide the highest levels of care possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D R (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for a better place for my mother to be in. Extremely happy with all of her care, the facilities and the activities that are ongoing every day to keep her occupied. The staff are great, from the nursing staff that look after her to the kitchen staff that keep her going.

Reply from Eve Collis, Home Manager at Bryony Park Nursing Home

Thank you for your kind review! We pride ourselves in aiming to provide the highest levels of care possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul C (Son of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been a resident for four years at Bryony Park Nursing Home. Throughout this time, she has received first-class care from staff. Everyone goes the extra mile to form a family atmosphere and develop close bonds. The fact that everyone care is obvious to anyone who visits.

Reply from Eve Collis, Home Manager at Bryony Park Nursing Home

Thank you for your kind review! We take pride in providing a friendly and welcoming environment.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary R (Wife of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in your care home for eighteen months now.
The care and attention he receives is above and beyond.
The staff and management are one big family.
Thank you for everything you do each and every day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila C (Friend of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I go to Bryony Park Nursing Home twice a week to see my friend's husband and I find it to be clean. The manager is very good and her staff are excellent at their jobs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle B (Daughter of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service and level of care in this home is exceptional. The staff are like one huge family, caring for their patients and each other! I never have to worry about my father's care and I appreciate everything you do each and every day for him. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Daughter of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was previously in another care home. When he moved into Bryony Park Nursing Home, the staff quickly got to know him and finally, his needs were met. This is all down to the staff who all went above and beyond to look after him. I cannot thank them enough for all they did for him and the family.
My dad has very recently died, my only regret is my dad didn't come to live in this home sooner.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James H (Son of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's experience in the Bryony Park Nursing Home was incredibly positive. The incredible, loving staff were genuinely caring and attentive, always going the extra mile to ensure his comfort and well-being. They understood the challenges of Alzheimer's and approached him with patience and respect.
The
home itself was warm and inviting, with a variety of activities and social programs. My father particularly enjoyed the music singing sessions, which seemed to bring him great joy and comfort. He also loved spending time in the garden, with family, friends and social events enjoying music and the happy environment.
I was always impressed by the level of communication from the staff. They kept me updated on my father's progress, shared any concerns, and were always available to answer my questions. It was reassuring to know that he was in such good hands with unwavering dedication and emotional support and selfless acts of kindness and love.

Reply from Eve Collis, Home Manager at Bryony Park Nursing Home

Thank you for your kind review! We pride ourselves in aiming to provide the highest levels of care possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G F (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a serious stroke and 5 months in a hospital, dad needed to go into nursing care. We chose Bryony Park Nursing Home. We visited and had a good feeling. The manager answered all questions.
Dad's care was spot on! The staff made dad's time there as comfortable as possible, all staff were attentive
and took care of his every need without being able to communicate they seemed to just know.
When dad passed away, we all felt the emotion from the staff and kept his dignity throughout his time there and at the end.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W C (Brother of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always pleasant and welcoming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eric S (Son of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very good.
Staff very nice.
Management excellent.
The home is looking a bit tired.
Mam is enjoying her stay. As long as my mam is happy, that makes me happy.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarra C (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastically managed and inclusive care home. All staff are highly trained and have the highest levels of empathy towards all residents.
The home is clean and modern. There are always activities and entertainment for the residents which is communicated by an events board.
There are regular trips
out where everyone is included. There is a very clear communication policy which includes using an app and emails when necessary.
Huge thanks to everyone involved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judith T (Daughter of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Bryony Park in February. It was something, as a family, we never thought would happen but due to her increasing needs and vulnerability, the decision was made. It has been an extremely emotional period for both my mum and me but I’ve found the care and support my mum has received is
second to none. Every member of staff, whatever their role, has treated her (and me) with care, respect, compassion and understanding of the magnitude we’ve experienced with the transition from home to full-time care. I feel the staff have quickly understood my mum, the things that make her anxious and upset as well as what makes her happy and more settled and as such, the manager and the care team have been very responsive e.g. suggesting Mum even moves to a room less noisy which has helped with the move. Nothing has been too much, from making her room homely with pictures being put up to providing delicious food. Whilst this was a difficult decision, Bryony has made it as good as it possibly could be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Bryony Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Bryony Park Nursing Home is calculated as follows: ( (265 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 295 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bryony Park Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Top 20 Small Care Home Groups 2024

Recipient: Memory Lane Care Homes Ltd

Date: Wednesday 31 Jan 2024 More details

Top 20 Small Care Home Groups 2023

Recipient: Memory Lane Care Homes Ltd

Date: Tuesday 28 Feb 2023 More details

Top 20 Care Homes North East England 2021

Recipient: Bryony Park Nursing Home

Date: Wednesday 30 Jun 2021 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Eve Collis

Job Title: Home Manager

Joined: 2023

Meet Eve Collis, our Care Home Manager at Bryony Park Nursing Home:

With a passion for enriching lives and creating a nurturing environment, Eve brings a wealth of experience and a heart full of dedication to her role as Care Home Manager. Her journey in the care sector has been driven by a deep commitment to ensuring the well-being and happiness of residents and staff alike.

Eve's philosophy revolves around fostering a warm, inclusive community where residents feel empowered to embrace their individuality and live life to the fullest. Drawing from her extensive background in various care roles, she understands the nuances of day-to-day care and is devoted to supporting her team to deliver the highest standard of personalized care.

Known for her approachable nature and open-door policy, Eve believes in creating meaningful connections not only with her team but also with residents and their families. She encourages a homely atmosphere where personal touches in residents' rooms reflect their unique personalities, making the care home feel like a true haven.

Eve takes pride in her role as a guide, advocate, and friend to everyone within the care home community. Her dedication and unwavering commitment to creating a positive and vibrant environment make her an invaluable part of our care home family.

Feel free to reach out to Eve for a friendly chat or to learn more about our home. She's always ready to welcome you with a smile!

... Read more

Frequently Asked Questions about Bryony Park Nursing Home

What types of Care is Bryony Park Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bryony Park Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bryony Park Nursing Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Bryony Park Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bryony Park Nursing Home to the centre of Sunderland?

1.3 mile(s) as the crow flies, distance by road may be significantly further.