Bryony Park Nursing Home

Thompson Road, Carley Hill, Southwick, Sunderland SR5 2SH
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9.9 71 Reviews
  • Bryony Park Nursing Home, Sunderland
Bryony Park is a nursing home which is registered to provide 44 places. The home provides care for people who require personal care or nursing care, including people living with dementia.

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Care Provided by Bryony Park Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Eve Collis (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors for residents welcome at any time. Visitors welcome to look around the home at any time, but please contact the home first to ensure a member of staff can be made available to provide a tour of the home.


  • Parking

  • Bryony Park provides free parking facilities to visitors.


Bryony Park Nursing Home Reviews (71)

Total of 71, showing 41-60
9.9

Bryony Park Nursing Home has a Review Score of 9.9 (9.892) out of 10, based on 25 reviews in the last 2 years. Over all time Bryony Park Nursing Home has 71 reviews.

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Date Published

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Review from G N (Son of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is perfect for my mother's needs - the care is second to none - always plenty of staff around. I'm updated on a daily basis on my mother's condition. The manager's door is always open for a chat. There's never any problem which gives me peace of mind knowing that my mother is safe and
well looked after.

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Review from A O (Husband of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came into the home straight from hospital where she had been treated for a broken hip. Everyone in the home has been very kind and her treatment has been excellent. I couldn't have wished for a better place of her. Although she is not able to get involved in any of the activities because of
her health, the place is full of stimulating activities provided by excellent staff. I couldn't ask for a better place for my wife to spend her last days.

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Review from Thomas P (Son of Resident) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after here. To describe this home in one word is outstanding. But one word is not enough. It was like my Mam was part of a big family. I could not find one thing wrong. The care staff were out of this world, the love and affection that was shown to her.
Everyone at this home from
management, nurses, domestics, chefs. They are angels on earth, I would recommend it 1000%.

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Review from A T (Daughter of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was well looked after at Bryony Park. The carers ensured he got plenty of fluids and food and spent time giving him these as it could take quite some time to feed him. He was very comfortable and they kept him safe until the end of his life. Thank you very much to the very caring and professional
staff at Bryony Park.

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Review from M C (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is excellent. Staff are all very helpful and caring. I can go home and know she is well looked after.

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Review from Susan B (Daughter of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryony Park is run very efficiently by management and all the staff appear to be part of this procedure. Whilst I visit most days for approximately three hours, I have not seen a problem with understaffing.
All staff are friendly and obliging with any requests I have on behalf of my mother.
Mother
herself is very comfortable and always singing the praises of all staff.

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Review from J A (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day dad came into Bryony Park he has been very happy and settled. The staff have all been excellent and very caring, giving him the care and attention he requires. Nothing is too much trouble and we are confident dad is being looked after properly. Family are always welcome and this is
a very family orientated nursing home.

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Review from V C (Daughter of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care Dad is receiving. Everyone is very friendly and caring. Dad seems very settled. All staff easy to talk to and answer any questions we may have.

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Review from J D (Daughter of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has a very rare and complex neurological condition that has impacted enormously on her standard of life. She has endured so much with even the most difficult tasks becoming impossible. Mam has had carers at home and admittance to a care home - neither of which were caring or understanding.
Bryony Park is so wonderfully different. They have shown understanding of her needs, a willingness to learn about the condition and are extremely attentive. Mam is more at peace and my family feel reassured by the treatment/care she's getting.

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Review from Valerie H (Daughter of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I live in South Africa, unfortunately, my visits are for 4 times a year. I have seen an unbelievable improvement in my mother since my visit in February/March this year. Thank you so much, you really are a CARE home.

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Review from Verna P (Niece of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot have asked for a better care home for my Uncle. The staff are so caring and helpful in whatever you ask them to do. They are always pleasant when you walk in, make the place a happy place to be.

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Review from Sidney B (Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is a resident and has settled very well, finding the help and comfort she needs to suit her 24 hour care situation. The care staff are very attentive and respond to her requests for assistance without delay. They also provide a listening ear when she is down and without company. The nursing
staff has been invaluable and she has immense faith and knows they do their utmost to make her comfortable. The kitchen provides meals to her taste and needs. My family and I feel she is in the best place possible and thank all concerned for their commitment.

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Review from Sue G (Daughter of Resident) published on 22 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mam spent the last month of her life at Bryony Park. She was totally against going into a nursing home. I looked around and Bryony Park was my first choice for our mam's nursing care as it has good reviews and excellent recommendations from friends. When Mam settled in she looked happier than
she had in a long time. We believe this was because of the excellent care she received. The staff were efficient at looking after her needs but also caring and affectionate towards her, chatted, joked and spent time with her. She came to the home after 2 months in hospital looking somewhat unkempt and within a day looked beautiful and even had her nails manicured. We left Mam each day without a moment's worry, knowing her care was second to none. A week before she died we asked Mam if she wanted to go back to her own home. Her response, "No, I'm happy here. They take good care of me here and the girls are lovely". We couldn't ask for more.

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Review from Liz M (Niece of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care provided at Bryony Park.
It is a warm, welcoming place where residents are made very comfortable and are given excellent standards of care and attention.
All of the staff have been kind and helpful and have displayed a high level of commitment towards giving
all residents a very good standard of care and a feeling of security and contentment.
I have been very confident in the care provided.

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Review from Charlotte R (Granddaughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gran has always been exceptionally well cared for. She always looks very smart and has her hair cut and styled. The home makes a huge effort to decorate the home in a style suitable and enjoyed by the residents. When Gran was able to get out of bed she was taken on day trips which looked great. The
staff have always been very caring and kind.

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Review from Julie G (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for six and a half years and has been treated with dignity and compassion over the years.
I'll also mention the wonderful entertainment programme when she is well enough to participate, this made such a difference to her life. Many outings and social events.

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Review from Gail S (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. Not only give great care to my mum but if any member of staff sees a visitor in distress they are always there to offer support. Always feel very welcome any time of the day or night I visit. I have no worries leaving my dear mum in the care of the manager and her care team.

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Review from B R (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been extremely caring over the six and a half years that my mother has been a resident in the home.
Wonderful activities and care. Can't speak highly enough of the home.

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Review from Paul A (Son of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryony Park have been looking after my mother for almost 12 months. The standard of care has been exemplary and far exceeds the care has been exemplary and far exceeds the care she received at her previous care home. The accommodation is meticulously clean. The staff are responsive at all times. They
encourage carers to contribute to the overall well-being of inmates.


I am happy that my mother has found a place at Bryony Park.


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Review from Ian S (Son of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bryony Park provides a clean, safe and caring environment for my mother and the other residents. All of the staff are both professional and approachable, and provide a high standard of care. The home is also decorated and maintained to a very high standard. My mother has been a resident here for a number
of years and we have never had cause to regret our choice of care.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Bryony Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Bryony Park Nursing Home is calculated as follows: ( (265 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 295 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bryony Park Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

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Eve Collis

Job Title: Home Manager

Joined: 2023

Meet Eve Collis, our Care Home Manager at Bryony Park Nursing Home:


With a passion for enriching lives and creating a nurturing environment, Eve brings a wealth of experience and a heart full of dedication to her role as Care Home Manager. Her journey in the care sector has been driven by a deep commitment to ensuring the well-being and happiness of residents and staff alike.


Eve's philosophy revolves around fostering a warm, inclusive community where residents feel empowered to embrace their individuality and live life to the fullest. Drawing from her extensive background in various care roles, she understands the nuances of day-to-day care and is devoted to supporting her team to deliver the highest standard of personalized care.


Known for her approachable nature and open-door policy, Eve believes in creating meaningful connections not only with her team but also with residents and their families. She encourages a homely atmosphere where personal touches in residents' rooms reflect their unique personalities, making the care home feel like a true haven.


Eve takes pride in her role as a guide, advocate, and friend to everyone within the care home community. Her dedication and unwavering commitment to creating a positive and vibrant environment make her an invaluable part of our care home family.


Feel free to reach out to Eve for a friendly chat or to learn more about our home. She's always ready to welcome you with a smile!