Ryhope Manor Care Home

Stockton Road, Ryhope, Sunderland SR2 0LS
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8.6 23 Reviews
  • Ryhope Manor Care Home, Sunderland
Ryhope Manor Care Home is set in a Victorian vicarage in the old mining village of Ryhope, Sunderland, and provides nursing and palliative care, dementia care, residential care, respite and day care.

The home provides a secure and homely environment with 24-hour nursing and personal care for those in need of some assistance with daily life and those living with dementia.

With the involvement of residents, their families and health professionals, individual care plans are tailored to suite their medical and therapeutic needs, as well as social emotional, cultural and spiritual preferences.

Fully qualified staff undergo continual training and development and ensure the appropriate level of care and supervision are given to each individual resident.

Residents are introduced to their named key worker on admission and are encouraged with the involvement of their family advocate to participate in the planning of their own care to meet their desired goals.

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Care Provided by Ryhope Manor Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Conags Care Ltd
  • Person in charge
  • Ann Schorah (Manager)
  • Admission Criteria
    • Social Workers, NHS Referrals and Private Enquiries.
    • Ages from 18 to 100
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Ryhope Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,200
    • Self-Funded Residential Dementia Care £900 – £1,200
    • Self-Funded Nursing Care £900 – £1,200
    • Self-Funded Nursing Dementia Care £900 – £1,200
    • RESPITE Self-Funded Residential Care £900 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,200
    • RESPITE Self-Funded Nursing Care £900 – £1,200
    • RESPITE Self-Funded Nursing Dementia Care £900 – £1,200
  • (these prices are only a guideline, please contact Ryhope Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcomed during social hours.
    Visitors able to visit by prior appointment outside of these hours.
    Visitors must book appointment to visit in advance, so the home are able to manage the number of external people coming into contact with staff and residents. They also must take a lateral-flow test upon arrival, and only if the result is negative may they visit the resident and come inside the care home.


  • Parking

  • There is plenty of on-site parking located close by to the entrance to the home.


Ryhope Manor Care Home Reviews (23)

Total of 23, showing 1-20
8.6

Ryhope Manor Care Home has a Review Score of 8.6 (8.603) out of 10, based on 4 reviews in the last 2 years. Over all time Ryhope Manor Care Home has 23 reviews.

Overall Experience

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Review from J I (Daughter of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care Mum is being provided with in quite difficult circumstances. The staff are helpful and pleasant. The manager is very approachable.

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Review from Ann G (Wife of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Considering the age of the care home there are problems with lifts, and plumbing i.e. not always hot water for showers, etc but everyone does their best to deal with these occasional problems as they arise!

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Review from A G (Husband of Resident) published on 5 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything absolutely perfect. Never had any problem.

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Review from Caroline M (Daughter of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was on palliative care over the summer and although it was a sad and stressful time, the staff at Ryhope Manor Care Home made it a very positive experience. From domestic staff to carers, from nurses and kitchen staff to management, my dad was treated as an individual with respect and dignity
and loving care. We knew he was in good hands when we left his bedside.

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Review from Sarah A (Niece of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring. My uncle is very happy here. If it wasn't for the love and care given here, my uncle would not be with us today.

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Review from Pauline M (Daughter of Resident) published on 8 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was in Ryhope Manor for 6 months and settled into this ‘home from home’.
Small (which we wanted), but with a good feel from the minute we walked through the door. He had a lovely large, light room, with plenty of space for his personal effects. The staff are fabulous and looked after him
with care, attention, dignity and respect, but also shared his sense of humour. They knew all his likes and dislikes and catered to his every need. Staff were observant with regard to his wellbeing and monitored him closely. Very person-centred.
The manager knows all the residents and their families and kept us fully informed of his progress. She did not see her responsibilities to be just as a manager, but saw her staff and residents as ‘extended family’.
The most impressive piece of management was with the pandemic, her tenacity and the commitment of the staff. She allowed window visits when able to help the mental health of all.
I would recommend this home to anyone unreservedly.

Reply from Agnes Hardcastle, Owner at Ryhope Manor Care Home

Many thanks for your review and it was our pleasure have the honour of looking after your lovely father. As a home, we endeavour to continue to provide optimum care to all the residents in our home with the dedicated support of the manager and all the staff.


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Review from B M (Niece of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Hands-on manager (very rare in nursing homes)
Very caring staff from cleaners, cooks, carers and management. Plus those you don't see.

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Review from J M (Friend of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, nice clean home, nice caring environment.

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Review from Julie B (Granddaughter of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is rare to find so many people in one place who are not only dedicated to the care of our loved ones at a time when they need it most, but also display such consideration and thoughtfulness with those of us who need support at the saddest time of all.

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Review from C H (Daughter of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On our visit to Ryhope Manor, we had an overwhelming feeling of friendliness and a homely feeling. Mother has settled in very well and we, as a family, are happy to see her happy.

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Review from C C (Daughter-in-law of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law went into care at very short notice and we were really grateful to them. They have shown nothing but care and compassion to her since her being there.

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Review from Carolyn S (Sister of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find staff very helpful. Nothing is too much for them. Lovely, clean room, good selection of food served. My brother seems to have settled in very well.
Would definitely recommend to friends if looking for a placement.

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Review from Abimbola O (Friend of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a friend of a client in this home. Staff are friendly and caring to my friend. Their food is great. Clean home. I would love to recommend to others.

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Review from Marc H (Son of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents stayed at Manor Care Home for a weeks respite. I could not speak any more highly of the place. The home is a relaxing old building with beautiful views of the garden. The care they received was so good. All the staff are very friendly and cared for their every need. The food also is
excellent, unlike other experiences they have had in other care homes.


I would definitely be using Ryhope Manor Care Home again for my parents when they need respite care. I would also highly recommend the place for anyone looking for care.


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Review from Brenda W (Daughter of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good care home. Staff are all very pleasant, my mother is well looked after, she couldn't be in a better place.

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Review from David W (Son of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good care home, we are very happy with the care for my mother. Highly recommended.

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Review from Linda H (Daughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean home. Excellent caring staff who are always interactive with residents and families. I would highly recommend Rhyhope Manor.

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Review from J W (Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past 3 months, I have been very well treated and have wanted for nothing, including food and care.

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Review from W F (Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel at home in Ryhope Manor. I get well looked after. I think the world of all staff and management. I would recommend this home to anyone.

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Review from Anne B (Wife of Resident) published on 4 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care and staff can not do enough for residents and family members. Care is outstanding and residents are well looked after.

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Current Review Score: 8.6 (8.603)

Overview of Review Score

The Review Score of 8.6 (8.603) out of 10 for Ryhope Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Ryhope Manor Care Home is calculated as follows: ( (32 Excellents x 5) + (12 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 48 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.02 Points relating to the number of positive Reviews for Ryhope Manor Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 4 Positive Reviews ÷ 6.2 = 0.645

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Aug 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Ryhope Manor Care Home

What types of Care is Ryhope Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ryhope Manor Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ryhope Manor Care Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Ryhope Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ryhope Manor Care Home to the centre of Sunderland?

2.8 mile(s) as the crow flies, distance by road may be significantly further.