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Belmont View has a Review Score of 9.7 (9.729) out of 10, based on 22 reviews in the last 2 years. Over all time Belmont View has 22 reviews.
Review from Barbara A (Daughter of Resident) published on 18 March 2025
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Review from A H (Son of Resident) published on 28 October 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the great feedback.
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Review from D W (Brother-in-law of Resident) published on 28 October 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the lovely feedback.
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Review from Karen D (Daughter of Resident) published on 18 October 2024
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Review from Tracy C (Daughter of Resident) published on 10 October 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the lovely feedback. We are so happy that Mum felt at home and enjoyed her stay.
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Review from F R (Husband of Resident) published on 10 October 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the great feedback.
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Review from M K (Wife of Resident) published on 17 July 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the lovely feedback.
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Review from Christine G (Daughter of Resident) published on 7 June 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the lovely feedback and we are so happy that Mum was so settled and felt at home.
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Review from David T (Son of Resident) published on 3 June 2024
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Review from Sharon B (Daughter of Resident) published on 28 May 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the lovely feedback, we are so pleased that Mum and family felt supported throughout.
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Review from P Q (Son of Resident) published on 28 May 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the feedback and we are always happy to support where we can.
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Review from K L (Daughter of Resident) published on 22 May 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the lovely feedback.
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Review from Carolyn C (Wife of Resident) published on 13 May 2024
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Reply from David Taylor, Manager at Belmont View
Thank you for the feedback, we are happy that we could make this move as smooth as possible.
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Review from P S (Daughter of Resident) published on 13 May 2024
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Reply from David Taylor, Manager at Belmont View
Thank you for the feedback. We know any move can be difficult and we are glad that this has had a positive effect.
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Review from Lesley T (Daughter of Resident) published on 13 May 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the feedback. We are pleased Dad and family felt supported during a very difficult time, which is a credit to all the staff.
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Review from S Z (Daughter of Resident) published on 10 May 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the lovely feedback.
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Treated with Dignity
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Review from E D (Daughter of Resident) published on 10 May 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the lovely feedback.
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Treated with Dignity
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Review from Valerie D (Daughter of Resident) published on 9 April 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the kind and lovely words.
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Review from J D (Grandson of Resident) published on 21 March 2024
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Reply from David Taylor, Manager at Belmont View
Thank you so much for your kind words. All the staff will appreciate this very much.
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Review from A M (Granddaughter of Resident) published on 3 November 2023
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Reply from David Taylor, Manager at Belmont View
Thank you so much for the lovely review and great feedback.
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The Review Score of 9.7 (9.729) out of 10 for Belmont View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.729 for Belmont View is calculated as follows: ( (190 Excellents x 5) + (61 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 255 Ratings = 4.729
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Belmont View is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jan 2020
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Job Title: Director & Proprietor
Joined: 2008
Having been purpose built as a care home, Barry & Joan Parvin established Belmont View in 2008, having successfully owned and managed our sister care home, Gracelands for 30 years, which they still do. We are confident that we can provide care and an environment which is second to none within the local area.
Job Title: Registered Manager & Director of Care
Joined: 2017
Hannah Parvin – Registered Manager & Director of Care
Hannah joined the family organisation as a social worker, to support and develop Gracelands Care Home.
Hannah has 5 years’ experience as a qualified adult social worker within Redcar and Cleveland Borough Council. Within this role, Safeguarding was a big responsibility, submitting alerts regularly as well as carrying out meetings as a qualified safeguarding investigator. Hannah is also a qualified Best Interest Assessor and completes Deprivation of Liberty Safeguards (DoLs) reports. These assessments are carried out for people who lack capacity in regards to care, treatment and accommodation.
As you will discover during your stay, the management team and all the staff throughout each department are committed to providing the highest standard of personalised care. Although the surroundings may appear unfamiliar, the staff will help you to feel as comfortable as possible.
Should there be anything that you would like to discuss or if you require any further information about the facilities or the home, or if you need any further help, please do not hesitate to contact me or another member of the home team.
Job Title: Registered Manager
Joined: 2017
David started with the organisation when our sister home Gracelands reopened in 2017 as a Deputy Manager. After working closely with Hannah, David completed his registration with CQC as a registered manager for Gracelands in August 2019. David has then gone onto also complete his registration with CQC for a registered manager at Belmont View in 2022.
During this time David has completed qualifications to support other managers within this role and progressing further. David has also completed Level 3 and 5 NVQ in health and social care.
David is passionate about his job and the individuals that use the service. He has a great understanding of all the residents that are currently residing at the home and is able to communicate with each one on an individual and personalised basis.
David has the ability to support individuals with all aspects of their daily living in a way that respects their dignity, is non-judgmental and promotes their independence, choices and privacy. This is a key area that is important to David, which reflects individualised care and support to each individual.
Prior to working with BJP Corporation, David worked in the Health and Social Care sector for 5 years, starting as a care assistant, and progressing to Deputy Management Level.
Job Title: Deputy Manager
Joined: 2014
Michelle started Belmont View Care Home in 2014 as a Care assistant and relief senior, Michelle then went on to become and senior care assistant. After showing her dedication and working closely with other managers Michelle progressed to deputy manager.
Whilst working at Belmont View Michelle has shown that she is extremely passionate about all the residents within Belmont View and is always looking for improvements that can be made to the service for both the company and residents.
Michelle is able to create a personal bond with each resident within Belmont View to make them feel safe and to know they are always able to talk to Michelle if they have a problem.
During this time Michelle has completed qualifications to support other managers within this role and progressing further. Michelle has also completed Level 2 & 3 NVQ in health and social care and is currently completing her level 5.