Clayton House

Victoria Terrace, Saltburn-by-the-Sea TS12 1HN
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4 Reviews
  • Clayton House, Saltburn-by-the-Sea
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Care Provided by Clayton House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Clayton House Care Ltd
  • Person in charge
  • Karen Kirby (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Clayton House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £830
  • (these prices are only a guideline, please contact Clayton House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome throughout the day and an appointment is not necessary. Provision can be made to join service users to enjoy mealtimes by prior arrangement.


  • Parking

  • Limited off street parking is available for picking up and dropping off service users and ample roadside parking is available at the entryway to the building.


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Clayton House Reviews (4)

Over all time Clayton House has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
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Date Published

4
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4

Review from Gary K (Son of Resident) published on 5 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After many poor experiences with respite homes, Clayton House has been exceptional looking after my mum for two weeks respite. My mam is 100% better after two weeks of respite, thanks to the excellent, caring staff and management of Clayton House. My mama was full of praise for the staff. I will have
no hesitation using Clayton House again when my mum needs respite. Thanks so much for giving me reassurance and a well-needed break. Absolute five-star care home. My mama can’t wait to come back. You are a credit to the care sector.

Reply from Alana Jefferson, Deputy at Clayton House

I would like to thank you sincerely for taking the time to leave us such a kind message, and I am so pleased that you and your relative had such a positive experience during your stay. We understand how a respite stay can seem daunting for a prospective resident, and we are very happy that you could help us to welcome your relative for the time that they spent with us. Our staff very much enjoyed the company of your mum, and we would be extremely happy to have her visit again whenever it is convenient for you and for her. In the meanwhile, I send the best wishes of all of the staff to you and your family.


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Review from Neil T (Son of Resident) published on 10 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents went into Clayton House in March 2018. At first, I was very unsure about this as both my parents did not really want to spend their latter years in a care home. I could not have been so wrong. The staff here are unreal, in the best of ways. They made my parents feel 'at home' and also
me and my wife. Nothing was too much trouble for them to do. Having lost my Father in July, again the staff were great and helped in any way they could. Mam lasted till December and sadly passed. They went totally out of their way to help/Assist me in any way they could. It would be impossible for me to name certain staff that helped more than others because in my eyes they ALL helped in every way they could. This is a fantastic place for anyone that has to place loved ones in care. I would not hesitate if I had the chance again with my parents to have them in here.

Reply from Karen Kirby, Manager at Clayton House

Thank you for your very kind and considerate comments. All of our staff have enjoyed the company of your wonderful family and it has been a genuine pleasure to get to know you all and to help with the support of your precious family. We would like to offer all of our very best wishes for the future and thank you for trusting us with your families care.


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Review from Susan B (Daughter of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience since using Clayton House for our mum's care has been first class, from the day she went in, to the day she died. Even after her death, they looked after us. The home is just that, homely and warm, the home is clean and the rooms are big enough for what a person needs, even some rooms
big enough for a couple. Personal belongings can be put in their rooms to have memories all around them. My mum was kept clean, a Dr would be called as soon as they were asked. The whole staff were all very caring. After nearly four years it was a family. The help the staff gave was more than 100%. The love and care at the end of mum's life was so kind, we couldn't have wished for more understanding and lots of hugs.

Reply from Karen Kirby, Manager at Clayton House

Your kind comments are very much appreciated as is all of the fun times that you spent with us in the home. We always hope that people feel a part of our extended family when they come to stay with us at Clayton House and it is very rewarding for all of us to hear that you have enjoyed the time that you spent with your precious relative in our care. Many thanks.


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Review from V W (Daughter of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam went to Clayton House at Saltburn for respite after having a bad water infection, the staff at this care home couldn't do enough for her, quickly helping her to settle in and feel totally comfortable in her new surroundings nothing was to much trouble. They helped my mam regain confidence she
had lost making it easier to return home, however, if in the future she is to need their help again they have made it very clear they will endeavour to help, which is very reassuring for myself and my sister.

Reply from Karen Kirby, Manager at Clayton House

Many thanks for your very kind words and I am hoping that your mum continues to make good progress. I will be happy to pass your comments on to my staff who I am sure will be elated by your positive feedback.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 20 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Clayton House

What types of Care is Clayton House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clayton House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Clayton House have?

There are 19 Single Rooms.

What are the Facilities & Services at Clayton House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clayton House to the centre of Saltburn-by-the-Sea?

0.2 mile(s) as the crow flies, distance by road may be significantly further.