Brookfield Care Home

High Street, Lazenby, Middlesbrough TS6 8DX
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8.0 7 Reviews
  • Brookfield Care Home, Middlesbrough
Brookfield Care Home is situated in Lazenby and offers long term, short term and respite care for the elderly. They specialise in EMI residential care and offer care for the elderly with learning disabilities.
Brookfield have 4 mental health beds within the main home with their own kitchen/living space.

The physical care offered is accompanied by a commitment to always finding the time for each of the clients, ensuring that the quality of their lives is the best that it can be, and that their emotional, as well as their physical well-being, is cared for with skill and empathy.

The company continually strives to improve the organisation through regular meetings with residents and their families; they do not expect to just meet but far exceed residents' expectations when it comes to customer service & support.

Qualified staff giving 24-hour care are on hand to assist residents in maintaining the life they would like to lead, adapting as their needs change.
All staff are trained to at least a National Diploma Level 2 Qualification in Health & Social Care.

Residents have the choice to take part in regular social activities in the company of friends in a welcoming atmosphere. There is a varied activities programme as well as organised trips in their own company mini-bus.

Brookfield offers person-centred care, personal key workers, specialist nurse visits, chiropody services, dentist and optician visits, hairdressing services, housekeeping, full laundry service, activities programmes offering meaningful and enjoyable activities, deaf aware and dementia aware.

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Care Provided by Brookfield Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Peter Joy (Manager)
  • Admission Criteria
    • Privately funded, Local Authority, CHC, out of area
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Brookfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £847 – £883
    • Self-Funded Residential Dementia Care £896 – £932
    • RESPITE Self-Funded Residential Care £847 – £883
    • RESPITE Self-Funded Residential Dementia Care £896 – £932

  • Hairdressing, chiropody, own telephone, newspapers/magazines, personal toiletries are not included in the fees.
  • (these prices are only a guideline, please contact Brookfield Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors receive a warm welcome. They do ask that meal times are kept quiet and protected so their residents receive all the benefits of dining, unless arranged prior with management.


  • Parking

  • There is a car park at the front of Brookfield with separate entry/exit.


Brookfield Care Home Reviews (7)

8.0

Brookfield Care Home has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Brookfield Care Home has 7 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 1
  • 0

Date Published

7
0
0
1
6

Review from Pat G (Wife of Resident) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring environment. Staff are brilliant and care about families. My husband was a resident for 12 months and end-of-life care was exceptional. Nothing was too much trouble and all the staff and manager were always caring and helpful.

Reply from Alison Stobbs, General Manager at Brookfield Care Home

Thank you so much for your kind words and review. The manager and staff are dedicated in providing the best care for each individual and their loved ones.


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Review from Craig T (Son of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant little nursing home, all staff are very friendly and keep you informed about your family member, clean spacious rooms, with very good daily meals. I was dead against putting my mother in a nursing home but couldn't fault this one, I knew she was getting very well looked after, highly recommend
it.

Reply from Alison Stobbs, General Manager at Brookfield Care Home

Thank you for your review. I will ensure that all the team at Brookfield are informed. They all work so hard and care so much, they will be over the moon.


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Review from Julia B (Daughter of Resident) published on 3 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The food is not nutritious, my father was offered a dried piece of quiche about an inch wide with beans. Residents not treated with dignity or respect. First floor has an awful odour. Staff clearly have no understanding of dementia. Would not recommend this home.

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Review from Rosalind M (Daughter of Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Brookfield in January 2018, initially for respite, after a fall which resulted in a broken hip and being wheelchair bound. Dad settled almost immediately and extended his stay which is now his permanent residence. This is all thanks to the dedication and care from all of the staff that
work here. He can now walk again and is steadily gaining weight. We, as his family, are all made welcome too.

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Review from Stephanie S (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fabulously well run caring environment. The staff are just wonderful, nothing too much trouble or effort. Residents well fed with a varied diet and a great, fantastic array of dishes. My Dad said, "I didn't think a home would be like this". We are delighted.

Reply from alison endrodi, General Manager at Brookfield Care Home

Thank you for your comments, I will make sure the staff know how much they are valued and that your Dad is happy.


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Review from M H (Daughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring staff taking care of each resident and caring for their needs individually.
The management and staff are so good with communication for residents and family members. All questions and queries are dealt with promptly and if a solution is not reached the same day it is always followed
up and dealt with as quickly as possible.

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Review from Zoe T (Granddaughter of Resident) published on 22 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and I were looking for some respite care or my nana who was diagnosed with terminal cancer. We both went to the care home to look around and the manager gave us a tour. The manager explained to us about the home and about the care and support that will be delivered. The information was useful.
Whilst at the home we observed the staff interacting with the people and we saw laughter/banter between everyone in the lounge. People appeared happy and well cared for. The home was clean and didn't have any foul smells.
Prior to going into Brookfield, we had visited three other homes and Brookfield was by far the best.
The family and I were very reluctant to use a care home due to everything you see on the news and social media, however, my views have changed and would recommend anyone to go check this home out. Unfortunately, my nan had deteriorated and required nursing care which Brookfield did not cater for so we took Nan home to care for as a family.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Brookfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Brookfield Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.167 Points relating to the number of positive Reviews for Brookfield Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Brookfield Care Home

What types of Care is Brookfield Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brookfield Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brookfield Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Brookfield Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brookfield Care Home to the centre of Middlesbrough?

5.1 mile(s) as the crow flies, distance by road may be significantly further.