The Gables Care Home

Highfield Road, Middlesbrough TS4 2PE
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9.6 47 Reviews
  • The Gables Care Home, Middlesbrough
The Gables prides itself on the care and attention given to residents and their families. Carers concentrate on getting to know you and your loved one, enabling professionals to look after physical needs and more importantly delivering what emotional support you and your family need. The Gables accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here to help you through that decision, through the move in and beyond.

Excellent care is the key objective of each of the team members. Caring for those who can no longer look after themselves is what they do best, with an approach that takes into account that although there will be aspects of daily care and activity that residents could not manage at home, carers continue to encourage independence wherever possible - thus enabling residents to make the most of what they can do on a daily basis.

Care workers support an active lifestyle alongside professional care as part of a core mission, they endeavour to ensure that both residents and visitors enjoy their time spent at the home. They have all of the usual benefits of a care home environment, including en suite rooms, excellent communal spaces and areas for residents to enjoy quiet times, by themselves or with their families.

Professionals also offer excellent activities at the home, which offer stimulation and engagement to all residents. An activities co-ordinator works with individuals to ensure that they offer activities that will suit each person and sometimes this means that one to one activity is more appropriate than group activities.

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Care Provided by The Gables Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hugh Prior (Manager)
  • Admission Criteria
    • We accept admissions from the local authority, NHS and people funding their own care.
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for The Gables Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,156
    • Self-Funded Residential Dementia Care from £1,156
    • RESPITE Self-Funded Residential Care from £1,156
    • RESPITE Self-Funded Residential Dementia Care from £1,156

  • Our fees include all care requirements, activities and meals. Fee rates will depend on category of care required following a pre-admission assessment.
  • (these prices are only a guideline, please contact The Gables Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.


  • Parking

  • Ample parking onsite.


The Gables Care Home Reviews (47)

Total of 47, showing 1-20
9.6

The Gables Care Home has a Review Score of 9.6 (9.627) out of 10, based on 15 reviews in the last 2 years. Over all time The Gables Care Home has 47 reviews.

Overall Experience

  • 32
  • 15
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Date Published

47
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Review from Peter D (Son of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff very friendly and approachable. Mam's always clean and tidy. Always get a update on Mam's medication and her wellbeing. Everybody is professional with their attitude, gives me and my brother good peace of mind Mam is in good hands.

Reply from Paul Torrance, Regional Manager at The Gables Care Home

Thank you so much for taking the time to share your positive feedback about The Gables on carehomes.co.uk.. We truly appreciate your kind words and are delighted to hear that you and your loved one have had such a positive experience with us. Thank you once again, for your trust and support. It means the world to us to be part of your loved one's care journey. Warm regards, the Gables Care Home Team


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Review from H O (Daughter of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used this care home as the only one available for emergency respite when we needed it, the reviews were not good, but we decided to give it a try as we are a hands-on family and would be there quite a lot anyway, I would urge anyone to give this home a chance, make your own mind up, the staff here
are fantastic and go above and beyond to look after the residents emotionally and physically.

Reply from Hugh Prior, Manager at The Gables Care Home

Thank you H, I know the Home has been through some tough times and it's great to hear that you feel that this is now behind us. The Team would like to thank you for your kind words.


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Review from A D (Son of Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The smile on my Mothers face when any member of staff approaches says it all. I call in every day and my Mothers always clean and tidy.
All the staff are approachable, polite and professional. Nothing is too much trouble. I will never be able to praise and thank them enough.

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Review from David D (Son of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is very well looked after by the staff. All the staff are very helpful and caring. I would recommend The Gables Care Home to anyone.

Reply from Nicola Parker, Manager at The Gables Care Home

Hi David, thank you for your kind words, I'm so glad that you feel that the care at our home exceeds your expectation. My colleagues here are all very grateful for your kind words.


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Review from L P (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are fantastic and go over and above for residents. So nice to be able to get to know the same faces which makes all the difference for us and Mum. The social calendar this year has been much improved with lots going on to get Mum out of her room. As regular visitors we are also made to feel very
welcome.

Reply from Nicola Parker, Manager at The Gables Care Home

Thank you, I know that my colleagues here will be delighted with you comments and I am happy that we are able to provide the high standard of care that Mum deserves.


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Review from Kerry W (Granddaughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was placed in this care home for rehabilitation and she spent around 5 weeks here, staff were amazing, always kept me updated on Nan's progress when I visited. Nothing was ever too much to ask, always went above and beyond.

Reply from Nicola Parker, Manager at The Gables Care Home

Thank you for you lovely words about the team here. We always strive to provide the best care we can and to see this having a positive impact is always good to hear. Thank you for your kind words.


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Review from A J (Sister of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has resided in this care home for some time now. Throughout that time he has been well cared for and all needs attended to satisfactorily. Even though he can be quite stubborn and fixed in his ways, he has received excellent care with care staff going above and beyond his needs. Never hesitating
to contact me as Next of Kin when needed.

Reply from Nicola Parker, Manager at The Gables Care Home

Thank you for your kind comments, we always try to be as helpful as possible and it's great that this has been noticed.


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Review from J K (Daughter of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are lovely, very caring and get to know residents. New management have made some great improvements. Decor of rooms is tired but I have been advised this will be addressed shortly. My Mam is safe and well cared for at The Gables.

Reply from Hugh Prior, Manager at The Gables Care Home

Hi J, thank you for your feedback, it's always nice to have positive feedback and I know the team here really appreciates it.


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Review from Donna W (Daughter of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with how happy and settled my mam is since arriving here, has a good bond with all the staff. Mam is fed well, enjoys her food always.

Reply from Hugh Prior, Home Manager at The Gables Care Home

Thank you for your fantastic five-star review of our home, it is much appreciated. We will share your review with the staff team who will be over the moon to read your comments and scores. Wishing you a wonderful day.


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Review from Margaret P (Wife of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has only been in The Gables Care Home for three weeks, he seems happy. I can see they keep him dressed good and he seems happy with the food.

Reply from Euan Bell, Home Manager at The Gables Care Home

Thank you for reviewing our home, it is much appreciated. It's great to hear that your husband is happy with The Gables. We will share your kind words with the staff team, who will be happy to read them. Kind regards always.


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Review from Sharon M (Daughter of Resident) assisted by family/friend published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with what staff have done for Mam. A great bunch of people. They went above and beyond to help Mam. You only have to ask and they do their best. I like the way I am greeted with smiley faces on a morning when they let me in. I have not given a rating for activities and management due
to not meeting them properly.

Reply from Euan Bell, Home Manager at The Gables Care Home

Thank you for reviewing our home, it is much appreciated. We will share your kind words with our team who will be over the moon to read them. We will also arrange for the manager and activities coordinator to make themselves known to you. Kind regards always.


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Review from Elaine S (Respite Resident) assisted by family/friend published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

For my short stay here, I have been happy with the way I have been looked after, from the food to people looking after me in care. Constructive criticism: night staff not being mindful of residents sleeping e.g. proceeded to tuck my leg in and take my socks off really frightened me (I do not take my
socks off and have bad feet/highly sensitive). A particular night staff male (young) is gentle, thoughtful and outstanding in his approach to his job. I do not like to be woken up in the early hours asking if I am alright and need help.

Reply from Julie Walker, Customer Relations Officer at The Gables Care Home

Thank you for your kind review of our home, it is great to read that you are happy overall with the care you have received. We are sorry to read about your experience with the night staff team and really appreciate your constructive criticism. We will speak to them and make sure that they understand your preferences. If you have any other issues, please do not hesitate to let us know. Wishing you our kindest regards always.


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Review from Michaela B (Daughter of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been happy with the care home. The staff I met could not do enough for my mother. Very friendly, approachable and kind. The food was lovely and good communication between Mam and the cook, who is very friendly also. I haven't put a rating for activities as I have not met her and I haven't put
a rating for manager as I only met her for a few minutes. Constructive criticism: staff to ensure used gloves are put in bin, I found four in various places e.g. sink, floor, etc. Overall, I go home reassured that Mam is looked after.

Reply from Julie Walker, Customer Relations Officer at The Gables Care Home

Thank you for your lovely review of our home, it is much appreciated. It is a joy to care for your mum. We will share your kind words with our team who will be over the moon. We really appreciate your constructive criticism with regard to the disposal of used gloves and will speak to the staff in order to improve their PPE disposal practices. If you have any other issues, please do not hesitate to let us know. Wishing you our kindest regards always.


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Review from S M (Daughter of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are lovely and friendly. Makes Mam comfortable. The kitchen staff are very friendly and the food is excellent. The staff are so friendly and can't do enough for Mam.

Reply from Julie Walker, Customer Relations Officer at The Gables Care Home

Thank you for your lovely review of our home, it is much appreciated. We will share your kind words with our team who will be over the moon. Wishing you our kindest regards always.


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Review from G M (Daughter of Resident) published on 23 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has settled well since going into The Gables. All staff have a caring attitude. My mam suffers from anxiety, and the staff always reassure her when she is getting worried.
The home is always welcoming and clean.
Any queries I have are answered straight away, either over the phone or by email.

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Review from Pamela H (Daughter of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When trying to place parents into safe accommodation, the home's manager put our minds at great that all would be ok. At a stressful time, this caring was what was needed to help things along. We felt happy leaving our parents for 24-hour care, something that was a hard decision to make.

Reply from Nik Parker, Home Manager at The Gables Care Home

Thank you so much for your lovely review of our home. It was great to read that we were able to put your mind at rest about moving your Mum and Dad into full-time care. Kindest regards from all of us.


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Review from S B (Son of Resident) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed some help with my father's claim for funded nursing care. I called the home and spoke to the area manager. She was extremely helpful, making sure I had all the correct rights of access to information, which really assured us that my father was being treated as an individual and his rights were
being safeguarded. Everything was sorted out very quickly and she even made sure my father was kept informed, every step of the way, even though we were keeping him informed ourselves. The staff in the home were helpful with relaying messages to us and I cannot fault the care they are giving to my father. Thank you.

Reply from Mark Culley, Manager at The Gables Care Home

Thank you for your feedback, I am pleased we could help and your father felt part of the process. It's important to us that residents, as well as families, take part in the care we offer.


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Review from L B (Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home and lovely staff. I like that pets can come back to the care home.

Reply from Mark Culley, Manager at The Gables Care Home

Thank you for your feedback, we are also pleased pets can visit and the amazing effect they have on our residents and staff.


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Review from J H (Daughter of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased and grateful for the level of care my father received during residential respite and then end of life nursing care. All the staff were professional, considerate and caring both to my father and the immediate family. The nursing staff (both day and night) were exceptional in their
level of care and compassion. Communication was excellent, from the first contact with the manager to day to day contact. I would recommend the home without reservation.

Reply from Mark Culley, Manager at The Gables Care Home

Thank you for your feedback, its was our pleasure to help at a difficult time. Such a lovely family to be able to assist and support. Please take care.


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Review from Mavis P (Wife of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband loved the first two weeks, then as his health deteriorated the food/drink/activities did not apply. The home was well managed and all the team were caring and polite. He had to go into hospital for tests and was dehydrated. He returned back to the home where nursing care was available. The
word 'care' really applies to The Gables. The family and myself were also tested very kindly.

Reply from Mark Culley, Manager at The Gables Care Home

Thank you Mavis for your kind words, it was a pleasure looking after your husband. You deserve a lot of credit yourself for the care you provided. Lovely man and a lovely family. Take Care


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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for The Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for The Gables Care Home is calculated as follows: ( (110 Excellents x 5) + (50 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 166 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Gables Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Inadequate

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Nik

Nik Parker

Job Title: Home Manager

Joined: 2022

Nik has a career spanning thirty years in the healthcare sector. She is passionate about person-centred care and wants to help residents in their best lives.


Sue

Sue Hill

Job Title: Deputy

Joined: 2000

Sue has worked at The Gables for over twenty years during which time she has risen through the ranks to become Deputy Manager of the home.


No image found

Nik Parker

Job Title: Registered Home Manager

Joined: 2022

“Person-centred care is always putting the needs of the resident first.”


As a Health Care Professional, Nik has many years of experience in providing care and support for older people, helping to enrich their lives in the process. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


Nik uses her experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Nik said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”


If you would like to find out more about The Gables, Nik would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about The Gables Care Home

What types of Care is The Gables Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Gables Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Gables Care Home have?

There are 60 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Gables Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Gables Care Home to the centre of Middlesbrough?

0.8 mile(s) as the crow flies, distance by road may be significantly further.