The Gables Care Home

Highfield Road, Middlesbrough TS4 2PE
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9.6 47 Reviews
  • The Gables Care Home, Middlesbrough
The Gables prides itself on the care and attention given to residents and their families. Carers concentrate on getting to know you and your loved one, enabling professionals to look after physical needs and more importantly delivering what emotional support you and your family need. The Gables accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here to help you through that decision, through the move in and beyond.

Excellent care is the key objective of each of the team members. Caring for those who can no longer look after themselves is what they do best, with an approach that takes into account that although there will be aspects of daily care and activity that residents could not manage at home, carers continue to encourage independence wherever possible - thus enabling residents to make the most of what they can do on a daily basis.

Care workers support an active lifestyle alongside professional care as part of a core mission, they endeavour to ensure that both residents and visitors enjoy their time spent at the home. They have all of the usual benefits of a care home environment, including en suite rooms, excellent communal spaces and areas for residents to enjoy quiet times, by themselves or with their families.

Professionals also offer excellent activities at the home, which offer stimulation and engagement to all residents. An activities co-ordinator works with individuals to ensure that they offer activities that will suit each person and sometimes this means that one to one activity is more appropriate than group activities.

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Care Provided by The Gables Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hugh Prior (Manager)
  • Admission Criteria
    • We accept admissions from the local authority, NHS and people funding their own care.
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for The Gables Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,156
    • Self-Funded Residential Dementia Care from £1,156
    • RESPITE Self-Funded Residential Care from £1,156
    • RESPITE Self-Funded Residential Dementia Care from £1,156

  • Our fees include all care requirements, activities and meals. Fee rates will depend on category of care required following a pre-admission assessment.
  • (these prices are only a guideline, please contact The Gables Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.


  • Parking

  • Ample parking onsite.


The Gables Care Home Reviews (47)

Total of 47, showing 21-40
9.6

The Gables Care Home has a Review Score of 9.6 (9.627) out of 10, based on 15 reviews in the last 2 years. Over all time The Gables Care Home has 47 reviews.

Overall Experience

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  • 15
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Review from Ann P (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with my Mam's care. She is well looked after and all her needs are met. The staff are kind and very obliging. I have raised issues in the past and the staff have dealt with them efficiently and effectively.

Reply from Mark Culley, Home Manager at The Gables Care Home

Thank you for your lovely review, it is great to read how happy you are with the care that your Mum receives at our home. We will share your kind words with our staff team who will be delighted to read them. Take care and keep safe.


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Review from Malcolm B (Father of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care home to be extremely clean and fresh. The meal rooms were also perfectly set out, and the food was excellent. All staff were very pleasant and approachable. Security was perfect; enter four digits to enter the home and sign the visitor book. We could visit anytime and always made welcome.
My daughter cannot speak highly enough of all conditions and staff at The Gables Care Home. Thanks.

Reply from Mark Culley, Manager at The Gables Care Home

Thank you for this fantastic review. As the new manager at the Gables, I'm delighted to get such great feedback about the home. I look forward to seeing you soon.


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Review from J G (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was troubled with delirium as well as dementia. On admission, after 3 months in hospital, the lockdown was applied the same day, so we were very anxious as to Mum's health and wellbeing. The staff has been very supportive and the 1-2-1 carers and staff have finally given Mum peace and she is happy,
healthy, and is well cared for. She is very settled and it is good to see her doing so well. Thank you still doesn't seem enough to show how grateful we are.

Reply from Samantha Ely, Manager at The Gables Care Home

Thank you for your kind review, we are so glad to hear that you are happy with the care Mum is receiving at The Gables. We will share your review with our staff team too. Take care and keep safe.


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Review from D H (Daughter of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been in this care home for 4 years in August and the care he has received is outstanding. As a family we are very happy with the care he receives and the staff are fantastic with him. They go beyond.

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Review from Peter G (Husband of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, I have had no access to the interior of the home because of government anti-virus regulations. My wife was welcomed there on 14th April and my phone calls since then have been dealt with politely, helpfully and even cheerfully. I have been informed promptly of any concerns. Since 15th
June I have spoken to my wife in the garden. She is physically well and she is happy and settled in the home. I was accompanied generally by one of our sons and each of the three was very impressed by their mother's appearance and her happy attitude. I am unable to give an opinion on some of the ratings.

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Review from Christine S (Daughter of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only here for 4 days as she was at the end of her life. I couldn't have picked a better place. I only wish I had got my mam in there sooner. The staff are so caring. Not only towards my mam but to my mam's relatives too. My mam was so comfortable and was at ease and I would like to thank
all the staff at The Gables for looking after my mam and when it's my turn I would love to be in a place like this.

Reply from Kate Charlton, Manager at The Gables Care Home

Thank you so much for your kind words. I'll ensure this is passed onto the team. Kindest regards.


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Review from C B (Daughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no complaint as such as mam is happy and looked after and very well fed but I do feel that activities with the residents has fallen by the wayside.
The events coordinator seems to step into the breach - covering shifts of staff in other areas (sickness etc). The residents need more stimulation.

Reply from Kate Charlton, Manager at The Gables Care Home

Thank you for your much valued feedback. A new activities coordinator is now in post and the activities programme is under review. We welcome and appreciate all feedback and ideas from residents and their families to ensure our ability to tailor events and activities to their individual needs.


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Review from Catherine W (Wife of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Husband in care for 1 year and in all that time he was looked after by caring, thoughtful staff. As a regular visitor, I was always kept informed and made welcome. In that time of visiting, the staff became my friends at what has been a difficult time. I will always be grateful for their kindness to
my husband and myself.

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Review from Norman E (Husband of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my wife's stay was short, I could not fault the care and kindness The Gables provided.

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Review from Rosean J (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was looked after in his final days better than we could have wished for. Amazing and caring staff.

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Review from Sheila F (Sister-in-law of Resident) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother-in-law was in for 5 weeks but sadly passed away 26-12-17. Overall he was quite happy with his care.

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Review from Lesley A (Relative of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall impression of The Gables is that it is on excellent care provider. The manager is extremely helpful and friendly, as are all of the staff. The residents are looked after with care and dignity. Thank you for taking care of my aunt!

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Review from Steph M (Daughter of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of The Gables Care Home for almost 18 months. The standard of care and nursing she receives is second to none. The staff are diligent and really care about their residents. Mum is treated with respect and dignity at all times. Mum can no longer live at home but this is the
next best option.

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Review from Ross M (Son of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been looked after extremely well. His physical needs and his emotional needs are looked after. Dad has built a great relationship with everyone at the home. Everyone is so friendly nothing is too much trouble. Dad is really happy and that puts my mind at ease knowing he's being looked after.

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Review from Margaret M (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by my mother was of the highest calibre. Nothing was too much trouble, though at times my mother didn't like to trouble the staff as she knew they were busy. When my mother was unwell or was taken to hospital either myself or my sister were informed immediately. I would say the food
at times was very repetitive and unimaginative. I know the management has been trying to secure more suitable staff. Following the sudden death of my mother, the management and staff were once again amazing and I could not have asked for better support during this sad and stressful time.

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Review from Amanda H (Daughter of Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in for end of life care, not wanting to come to a nursing home, but after a couple of days of excellent, attentive care she settled and was relaxed.


The home is bright and friendly, the staff had time to get to know Mum and her nursing requirements. She died a pain-free, peaceful death

in part due to the care received. As a family, we would recommend The Gables.

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Review from Eleanor M (Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very pleasant experience, I would have no problems at all returning for more respite. Staff very friendly and helpful also let me have my own independence which for me is very important. Clean and well organised.

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Review from Jean G (Sister of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was moved for better nursing care, which she got. Nothing was too much trouble for the staff. Unfortunately, my sister only lasted a few weeks and died. But the staff could not do enough to help or to make sure she was clean, tidy and very well cared for.
She only had to ask for something
and she could have it, we could visit anytime day or night and were sent for if they were worried about her. She was checked constantly, I wish she'd been in this home a lot sooner, she would have enjoyed it. Many thanks to all the staff.

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Review from Susan D (Daughter of Resident) published on 4 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are caring and very good with communication. Care home itself is clean and tidy. Mum's room was quite small but functional. Staff are courteous and treated Mum with dignity and respect in her final days.

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Review from Alan A (Resident) assisted by family/friend published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant stay - staff excellent as is food/refreshments. Might have liked to experience more in the way of activities - but no complaints. Nothing a trouble to staff.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for The Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for The Gables Care Home is calculated as follows: ( (110 Excellents x 5) + (50 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 166 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Gables Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Inadequate

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Nik

Nik Parker

Job Title: Home Manager

Joined: 2022

Nik has a career spanning thirty years in the healthcare sector. She is passionate about person-centred care and wants to help residents in their best lives.


Sue

Sue Hill

Job Title: Deputy

Joined: 2000

Sue has worked at The Gables for over twenty years during which time she has risen through the ranks to become Deputy Manager of the home.


No image found

Nik Parker

Job Title: Registered Home Manager

Joined: 2022

“Person-centred care is always putting the needs of the resident first.”


As a Health Care Professional, Nik has many years of experience in providing care and support for older people, helping to enrich their lives in the process. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


Nik uses her experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Nik said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”


If you would like to find out more about The Gables, Nik would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.