Kirkley Lodge

Dalby Way, Coulby Newham, Middlesbrough TS8 0TW
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9.8 42 Reviews
  • Kirkley Lodge, Middlesbrough
Kirkley Lodge care home is located in the village of Coulby Newham near Middlesbrough. It offers high quality residential and dementia care for up to 47 elderly people and continues to welcome new residents.

The home has a warm and friendly atmosphere, where guests are always welcome and customers live in comfort. There are local amenities close to the home.

Anchor operates Kirkley Lodge. Anchor staff pride themselves in dementia care and Anchor provides ongoing training to ensure their approach is best for customers living with dementia.

Carers work hard to get to know customers, build relationships and ensure all aspects of the service provided is focused on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Kirkley Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Anna Bracey (Manager)
  • Admission Criteria
    • Please contact Kirkley Lodge directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1992
    • Last Refurbishment: 2003

Funding & Fees Guide for Kirkley Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,020
    • Self-Funded Residential Dementia Care from £1,020
    • RESPITE Self-Funded Residential Care from £1,020
    • RESPITE Self-Funded Residential Dementia Care from £1,020

  • Our colleagues at Kirkley Lodge will be happy to discuss our fees and what is included in these.
  • (these prices are only a guideline, please contact Kirkley Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Kirkley Lodge.


  • Parking

  • Onsite parking is available, including disabled spaces.


Kirkley Lodge Reviews (42)

Total of 42, showing 1-20
9.8

Kirkley Lodge has a Review Score of 9.8 (9.788) out of 10, based on 11 reviews in the last 2 years. Over all time Kirkley Lodge has 42 reviews.

Overall Experience

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Date Published

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Review from A A (Next of Kin) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

First impressions were actually okay but there's a clique amongst staff here and if a resident is of the more challenging nature, then Staff who are part of the clique are really quite antagonistic and argumentative towards the resident. Staff not in the clique are really quite kind, caring, patient
and understanding. My relative didn't like only being allowed one bath or shower a week and felt intimidated by Staff on more than one occasion. There is a strong smell of urine at this home which I think could be eliminated with the upgrade of hard flooring and protective furnishing.

Reply from Anna Bracey, Home Manager at Kirkley Lodge

Thank you for taking the time to leave us a review. All feedback here at Kirkley Lodge is hugely important to us and providing the best care for our residents is our priority. Feedback regarding our staff has always been very positive and we have an all team approach to ensure the wellbeing of our residents and to support their loved ones as appropriate. All our residents are offered a minimum of two baths/showers per week unless requested otherwise by the resident. Our housekeeping team have robust rotas in place to ensure Kirkley Lodge is regularly cleaned. We take this feedback very seriously and would be keen to discuss this further to ensure we can understand and implement actions accordingly. My door is always open or please do call me anytime. Thank you again for your feedback.


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Review from Julie H (Niece of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie became a resident in Kirkley Lodge following an admission to hospital and prior to that had been living alone, where she was not coping and had become quite depressed.
But since being in Kirkley Lodge, she is thriving on the care and attention she receives. She has a great relationship with
the carers and both her and I have had nothing but praise for all the staff.
I would have no hesitation in recommending Kirkley Lodge to anyone looking for a care home.

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Review from M L (Son of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Kirkley Lodge for over two years now and is very happy there. The reason being is that Kirkley is a lovely place and the staff are exceptional with the care and compassion they show. Not just to Mum but all the residents.
Mum loves the company of the other residents along with the activities
provided and she likes a laugh with the staff. We as a family know Mum is being looked after which is a relief to us all. Thank you Kirkley.

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Review from C D (Daughter-in-law of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my Father-in-law and Mother-in-law are in the home, they both receive the most excellent care from every member of staff. They are treated like a member of their family and shown the same love. We as their family are truly grateful to each and every one of them as it gives us peace and satisfaction.
We couldn't be happier with every aspect of the home.

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Review from Brian D (Son of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's just over the 12-month anniversary of both my parents entering Kirkley Lodge and it has been a wonderful 12 months, the previous few years where we tried to look after and care for my parents had been very tiring and extremely stressful for both my brother and his wife and my self and my wife.
Despite our best endeavours, the task was becoming beyond us and the relief and joy we got from seeing our parents in a secure safe welcoming, and very loving environment has been literally a lifesaver.
The staff have been fantastic from the outset and have in effect become extended family and made our and especially our parent's lives so much happier and stress-free.
I couldn't recommend this place any stronger to any potential customers as an ideal solution to a difficult situation for all.

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Review from Victoria D (Daughter of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Kirkley Lodge since May 2024 following a stroke. To say we were apprehensive about her moving into 24-hour care is an understatement. Having worked in health and social care myself for many years I've seen huge variety in the type of care and support people receive. I chose Kirkley
Lodge after visiting many other care homes in the area and I now realise how fortunate we were that Mum got a space. Everyone from the kitchen staff, carers, team leaders, administrator, deputy manager, and manager are friendly, welcoming, and genuinely caring. In a few short months, both my mum and myself have built relationships with the staff and I feel I could approach them about any issue, which is incredibly reassuring. The high standards are set by the manager and her leadership is evident across the home. There is a real sense of community within Kirkley Lodge and high-quality person-centred care.

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Review from Wendy B (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's taken me a while to submit this review because we really struggled to find the words to express just how amazing Kirkley Lodge Care Home is. Every single member of staff goes over and above for the residents and their families, nothing is ever too much trouble. It has a fabulous happy, safe and
stimulating environment, with lots of activities and laughter. Kirkley Lodge is an outstanding care home for our precious loved ones.

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Review from Julie M (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a happy and welcoming place. It's very clean and the care and compassion shown to the residents and their families is exceptional. They provide varied entertainment and encourage the residents to join in. My mother has made friends and the staff try and sit them together in the lounge and
at meal times which really brightens my mother's day. They always listen to concerns. I don't know what we would do without them. Very thankful.

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Review from Barbara B (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed short-term respite care from hospital and I feel very lucky to have found Kirkley Lodge. The facilities are excellent with lovely, clean rooms and spacious communal areas but the best thing is the staff who are just lovely, caring and really friendly. Nothing is too much trouble from the
housekeeping to the management team. As a relative, it's a blessing and I'm incredibly grateful to know Mum is being so well looked after. Thank you.

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Review from Mandy M (Daughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is just so happy as the staff are amazing with her and are very attentive. I feel so happy that she loves it, I really could not have picked a better place for my mam her care is important to all of us and it is nice knowing that she is well looked after.

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Review from B R (Wife of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kirkly Lodge has been everything we could wish for in a care home.
The professional, compassionate and friendly staff comprise a team which are a delight at all levels.
My husband is completely happy and views it as home-from-home.
Many thanks to each and every one of you.

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Review from Audrey K (Friend of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, with caring experienced staff.
All staff are polite and efficient they have done their best to help their client settle in.
Food is excellent with varied choices.
Support their client who attends church daily, ensuring his spiritual needs are met

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Review from Robert H (Son of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There has been a significant improvement in my mother's condition since entering the home from the hospital. Visitors are made welcome, and staff are generally very friendly. Overall, the experience has been positive, and my mother has settled in well. The management is approachable.

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Review from Susan C (Friend of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found our friend very well looked after and settled well very quickly. He enjoyed his time in the home and was thoroughly spoilt by all the staff.
At the end of his life, he was completely looked after with so much love and care.
We cannot praise this care home enough.
Many thanks to all the
staff there. Great care home.

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Review from A B (Daughter of Resident) published on 21 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, friendly, caring, helpful.
A pleasure to visit.
A welcome relief from worrying.
Like a 5-star hotel.

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Review from Michelle G (Daughter of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always friendly and caring. Nice feel to care home.

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Review from V H (Daughter of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting the home to visit or collect my mum, I have found the staff to be very helpful and caring in making it a pleasant visit. My mum seems happy and well cared for by the staff.

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Review from Cora H (Wife of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Kirkley give 100%.
What more can I say?
They are all really caring. Thank you to everyone.

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Review from J J (Daughter of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to COVID restrictions, I haven't been able to see much of the home but from what I have seen I've been very pleased with it.

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Review from Patricia W (Daughter of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A first-class friendly caring service provided by all staff. Well-appointed home with lots of facilities. As a family, we know that Mum is safe and secure and couldn't ask for anything more.

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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Kirkley Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for Kirkley Lodge is calculated as follows: ( (114 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 132 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kirkley Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (0)

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Frequently Asked Questions about Kirkley Lodge

What types of Care is Kirkley Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kirkley Lodge provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Kirkley Lodge have?

There are 47 Single Rooms.

What are the Facilities & Services at Kirkley Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kirkley Lodge to the centre of Middlesbrough?

3.1 mile(s) as the crow flies, distance by road may be significantly further.