Middlesbrough Grange

Fosdyke Green, Netherfields, Middlesbrough TS3 0RY
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6.7 48 Reviews
  • Middlesbrough Grange, Middlesbrough
Middlesbrough Grange is a purposely-built residential care home in the heart of the local community of Netherfields in Middlesbrough.

The home is split over two floors, one of which is dedicated area for people living with dementia/Alzheimer’s who require more specialist support.

Each bedroom is en-suite and decorated to a high standard. Residents are encouraged to bring their own furnishings to make their room feel as homely as possible. The home has three comfortable lounges, along with its own pub, the Netherfields Arms.

Additionally, there are three dining rooms serving fresh home cooked food, an inner and outer courtyard, hairdressing salon and shop. A personal laundry service is available for all residents and there are regular visits from an optician, dentist and chiropodist.

Middlesbrough Grange has a dedicated Activities Coordinator who puts on a range of creative and stimulating activities for residents.

The home is situated close to local services and amenities, with shops a short walk away and a bus stop immediately outside the home.

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Care Provided by Middlesbrough Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amanda Richardson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Middlesbrough Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £849
    • Self-Funded Residential Dementia Care from £849
    • RESPITE Self-Funded Residential Care from £849
    • RESPITE Self-Funded Residential Dementia Care from £849

  • Colleagues at Middlesbrough Grange will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Middlesbrough Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • People are welcome to visit at any time, although it is recommended they contact the home in advance.


  • Parking

  • Parking available.


Middlesbrough Grange Reviews (48)

Total of 48, showing 1-20
6.7

Middlesbrough Grange has a Review Score of 6.7 (6.747) out of 10, based on 3 reviews in the last 2 years. Over all time Middlesbrough Grange has 48 reviews.

Overall Experience

  • 38
  • 7
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  • 1

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Review from Jane R (Wife of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Management of this home do not follow correct procedures. My husbands care plan was not up to date and was only corrected when I flagged it up. We found ourselves in the position that my husband was evicted from the home with no eviction notice apart from when they tried to give me a backdated notice
which I refused to accept. No support was given when we had to find new accommodation. All this points are absolutely proven to be true. Still no apology given. Would i recommend this home?? Absolutely not. The care home is in direct need of refurbishment. There is no activity coordinator or activity programme to help stimulate the residents. Residents are currently all on one floor and are a mix of residential, dementia, complex needs and respite care. I would have given no stars but that option wasn't available.

Reply from Emily Whitehurst, Chief Operating Officer at Middlesbrough Grange

Thank you for sharing your experience. We are sorry you feel this way and appreciate the opportunity to clarify. Providing the highest standards of care is at the heart of what we do. We follow all regulations and best practices, and recent stakeholder inspections were successfully completed with positive feedback. Closing the top floor was necessary for vital refurbishment. Since acquiring the home, we have invested over 60,000, with more planned to enhance communal spaces, upgrade facilities, and create a warm, welcoming environment. Resident well-being remained our priority. We carefully assessed compatibility to ensure we maintained great support, and where needed, we offered smooth, compassionate transitions to another near Constantia care home.We continue strengthening our wellbeing programme and are also enhancing communication through Family WhatsApp Groups and Resident Gazettes.We truly value our residents and families. If you'd like to talk, we'd love to hear from you.


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Review from Neil W (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always above and beyond, always friendly towards residents. They are not just a person they are a family. Nice homely feel, special mention to one staff member, always above and beyond and always got time for my dad and residents.

Reply from Amanda Richardson, Manager at Middlesbrough Grange

Thank you so much for taking the time to leave such a lovely review about our home, we are delighted you are so happy with the care we provide to your dad.


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Review from Tracey B (Daughter of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been in Middlesbrough Grange since February 2023, the staff instantly put our mind at ease and made mam so welcome, the staff go above and beyond, they all do a marvellous job and have lovely caring natures, it's now May and mam is so happy here, I visit every day and I see how hard the staff
work, they do an amazing job.

Reply from Tracy Hill, Manager at Middlesbrough Grange

Hello Tracey and thank you for taking the time to leave such a nice review, we are delighted you are happy with the care your mum receives at Middlesbrough Grange.


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Review from Janet F (Wife of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found staff very helpful. The home and residents are very clean and a lovely atmosphere to go into.

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Review from June J (Daughter of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents had to use Middlebrough Grange for a week respite whilst they had a new heating system installed. The staff were fantastic really care for my parents. The food was really lovely. I felt they were really safe in the home. I will defiantly recommend and if needed in the future would use this
home. Many thanks.

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Review from Patricia M (Daughter of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father spent the last few months of his life at Middlesbrough Grange. We couldn't have asked for better care for him. All staff went above and beyond to make sure he was comfortable and looked after. The meals, we always thought, were lovely with snacks in between even ice lollies in the summer.
It made his stay like home from home.
Thank you.

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Review from S W (Son of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Middlesbrough Grange for over 10 years and in that time the care home team have been exemplary in the care of my mother showing great professionalism and compassion. My father was also admitted to the home for a short spell for end-of-life care and was given the same
professional and compassionate care.

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Review from I M (Son of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-managed home that focuses on the individual resident and their needs.
Clean, respectful, safe and welcoming.
Good communication.

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Review from Frank W (Son of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father first went into Middlesbrough Grange when I went on holiday, as he could not look after himself. As his Alzheimer's got worse he had to go in Middlesbrough Grange full time. He went in at 95 years of age. His last 3 and a half years of life were very good. The staff were wonderful and they
made sure his last few years were safe and comfortable. I can't praise them highly enough. My sister and I could visit him whenever we liked and the staff always made us feel welcome.

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Review from Judith C (Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is excellent, the staff have been amazing. I can't thank them enough for what they have done for me. Everyone has been very friendly. I am going back home soon, but I will miss the home, staff and all the other residents. I will definitely be back to visit and help out with upcoming events.

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Review from Janice G (Daughter of Resident) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly cannot thank this care home enough for looking after my mam for the last 3 and a half years; she was there until sadly she passed away. The staff have always been like one big family to me, always there to help, and nothing was ever any trouble to them regarding my mam. The care was 100%
the best.

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Review from Y W (Daughter of Resident) published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is looked after and speaks well of the stay who are always helpful and pleasant. Thank you.

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Review from Joyce A (Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find my time at Middlesbrough Grange has been fulfilling and happy.

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Review from G J (Daughter of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the food, the staff and the room. I have no negatives, it's all positives.

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Review from Susan W (Daughter of Resident) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff were friendly and welcoming. Lots of activities available throughout the stay. Good menu selection for meals. The rooms were clean and comfortable. Our next visit is already arranged.

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Review from Julia Y (Sister of Resident) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was recently in need of an emergency placement in a care home. I was recommend Middlesbrough Grange through a friend and I was not sorry. The home manager made the whole process seamless. My brother has no immediate memory due to his mental illness and dementia, the staff were absolutely
brilliant with him, he has been so well looked after and has told us that he wants to go back. If that wasn’t enough, he was only supposed to be in there for a week but due to a family emergency they let him extend his stay for another 2 weeks. Nothing is too much trouble for any of the staff here. The care he received was amazing and I would certainly recommend this home to you if you are looking for care of a loved one

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Review from Wendy B (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived in Middlesbrough Grange for almost 8 years before sadly passing away last week. Throughout that time the staff have been so very friendly and accommodating, I know Mum was happy and well cared for but the special care they give her in her last days was a credit to them and made a very difficult
time easier. Thank you to all of the staff.

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Review from Ian W (Friend of Resident) published on 22 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was the first time I had used the "pod" for a visit. It was fantastic, safe and warm. A very good solution to an obvious problem of the clients and visitors meeting one another.

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Review from G C (Son of Resident) published on 18 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have taken great care of my father over the past few weeks to help him get back on his feet and gained weight.

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Review from Sandra H (Daughter of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Middlesbrough Grange care home is an excellent care home. It has coped with this awful year brilliantly. The staff are amazing and always go above and beyond. My dad seems happy and settled.

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Current Review Score: 6.7 (6.747)

Overview of Review Score

The Review Score of 6.7 (6.747) out of 10 for Middlesbrough Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.4 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.400 for Middlesbrough Grange is calculated as follows: ( (16 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 35 Ratings = 3.4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.347 Points relating to the number of positive Reviews for Middlesbrough Grange is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 2 Positive Reviews ÷ 9 = 0.222

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Amanda

Amanda Richardson

Job Title: Manager

Joined: 2024

Amanda is the Registered Manager at Middlesbrough Grange and has worked in care for over 30 years.


Hannah

Hannah Leather

Job Title: Deputy Manager

Joined: 2024

Hannah is the Deputy Manager at Middlesbrough Grange and has worked in care for over 13 years. She is a qualified Nurse.


Frequently Asked Questions about Middlesbrough Grange

What types of Care is Middlesbrough Grange registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Middlesbrough Grange provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Middlesbrough Grange have?

There are 45 Single Rooms.

What are the Facilities & Services at Middlesbrough Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Middlesbrough Grange to the centre of Middlesbrough?

2.6 mile(s) as the crow flies, distance by road may be significantly further.